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September 2023 by Sylvia Gott
Love the service that I get in the service department. They are very knowledgeable and on the ball when we need to order parts or what not. Ballard is the best place to purchase from and get parts for our side by side and quads.
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August 2023 by Mari Juana
I would like to give a huge thanks to Ballard for their professionalism and good work anytime I have needed it. I have the sector 550 since 2016. The machine has 5300 miles on it and still runs like new! I would and I will buy another HiSun without hesitation. Thanks guy and girls!
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August 2023 by Chris Bair
Jaklyn and chanda were absolutly great! They took excellent care of us. We will continue going back to them for our dirtbike needs! We have bought 2 dirtbikes from them. One for myself and one for my wife. Bikes are awesome and a lot of fun! Highly reccomend if you are looking for powersprts to see chanda or jaklyn.
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August 2023 by Joshua Wortley
If you're looking for an ATV or golf cart this is the place to go! After I purchased my 4 wheeler in ponderay where I was treated with disrespect, dishonesty and out right ignorance, I stumbled onto Ballard Golf Cars and power sports. I needed an honest mechanic which led me to Ballard where they treated me amazing! The ladies in the service dept were very accommodating and the technicians were able to fix the problems my ATV had that the previous dealership had left me with. I can tell you 1 thing... When I go to purchase my next machine I won't stop at Northern Idaho Power sports. I will drive the extra mile and go to Ballard Golf Cars and Power sports
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August 2023 by Caleb Lilly
Absolute wonderful experience!!! Sales department was awesome and very helpful!!! Did not pressure us to buy and just answered our questions and let us decide what we wanted. Took the time with us to show us the different options and how everything worked. Had an issue with a battery and Bree was awesome about it!!! We are a little ways away from them and she got right on the issue and was willing to mail us a battery. By far the best experience we have had and we will defiantly be back!!!!
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August 2023 by Layne Roberts
Ballard was able to get us parts for our Kayo k6 EFI dirt bikes that no one else could seem to get. Chanda is awesome and made it all happen from texts and emails because we live in a different state. We will definitely be using Ballard in the future. Thank you very much Chanda.
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August 2023 by Nick P.
I have not had good luck with this business. Repairs having to be done multiple times to get things right, phone calls not returned... and when I am looking for aftermarket parts and accessories, they seem to only carry the most expensive available. Generally speaking, when I am at the store/shop, everyone is friendly and professional. On the phone, the service techs have provided what I perceive to be good advice. So, it's not that the facility isn't nice, or the staff isn't friendly. It is, and they are.I *want* to like them, but in person - they just seem to fall short.As these guys do have the reputation for being a solid business (maybe based on sales and not service?) I will continue to use them when necessary.They just need better follow-through.I'll be happy to change my mind and update this review if and when they do.
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July 2023 by jack mosby
I have a enjoyed a great experience with Ballard. My Kayo T4 has been running great since April 2021, and I have put in nearly 5k miles of all types of riding. Currently, it is my daily rider. The helpful folks over at Ballard get me the parts I can't find (there aren't many i can't get from Amazon). If you take care of these bikes, they'll last. You won't win races (mine is only a trail bike), but you will have a good time and get a lot of miles out of it.
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July 2023 by T Tedmon
Thanks for your fast and professional service. Todd is an absolute expert!
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July 2023 by Kyle D
Great service and easy buying experience. Jaklyn and dave are awesome. Answered all my questions and gave me a great deal. Highly recommend!!!
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June 2023 by Alicia Rodriguez (PawsAndHouseSitting)
The recent event that you had "Rise of the Phoenix Sale and Event, was a lot of fun. And my wheels are spinning in my head. I hope you have more events. I even got a trinket!!
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June 2023 by Andy Smith
Great experience throughout the sales and maintenance process. Would highly recommend.
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May 2023 by Briant Stringham
I have had issues with my golf cart for 5 years (purchased elsewhere). In a week's time and for way less money than I expected, they fixed my issue without trying to sell me unnecessary items. Highly recommended.
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May 2023 by Owen and Sandra Rust
we have now purchased from Ballard twice. 550cc HiSun in 2020 and now just upgraded to a 750 quad seat and we are in love. We can't recommend these guys and their products enough! Thanks Jacqueline and team!
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April 2023 by stephen46357
Ballard golf carts will be my only stop when it comes to anything golf carts or ATV’s. 2 days ago we had a slight miss communication with pricing on a set of wheels and tires for my golf cart. Instead of apologizing and showing me the door, they stood behind their original quote and sent in the order that same day. I can assure you they are not making a dime on this deal but they had an opportunity to make it right and they sure did. When I can I like to keep my money local and support businesses with this type of customer service. Looking forward orders with Ballard. Great crew over at Ballard don’t waisted your time anywhere else.
