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May 2024 by Eric Paulson
Hayden Idaho branch, teller was five-star level service and knew what she was doing which is the only reason I'm not giving this a one-star review and giving two stars. I went in to pay off an auto loan with a payoff quote from the Wells Fargo application for today for the amount due including accrued interest. They posted the payment and when I requested something showing that the loan balance had been zeroed out, the service manager was 100% incapable of producing anything in writing other than her handwriting on a sticky note with the balance payoff that was due today. I spent almost 30 minutes waiting for them to call the loan department and do all kinds of gymnastics rather than just printing something that showed the loan balance would be zeroed out based on the payment that I made. This is exactly why I normally will not ever do business with Wells Fargo and I recommend that anybody considering it reconsider. Absolutely ridiculous!!!
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July 2023 by Gennevieve Latham
Just went through the drive-through, Autumn is a rockstar ! She was really kind and efficient and answered all my finance questions!
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July 2023 by Ninarae Kieffer
Autumn went above and beyond to help me within minutes of closing time. Thank you!
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July 2023 by Jeff Harris
They are definitely not open on Saturday that needs to be changed.
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May 2023 by Christian Timpani
The service here is so slow. And to top it off, the ATM is always closed. They had a second ATM out front but took it out. That makes no sense at all. Absolutely ridiculous.
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August 2022 by Sue Johnson
This bank has been nothing but helpful in so many ways. Great staff. Big THANK you to Susan at Hayden branch..
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November 2021 by Jennifer Tuttle
Always an issue with poor management. Some nice employees get shifted to this branch. A simple notarized document you will need to wait an hour and they will not do via drive thru. Save the time and use a different branch or a different bank.
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October 2021 by Olivia McGregor
I'm actually about to close my account because the managers and workers are completely incompetent when it comes to cashing checks. I've been doing it with your bank for 5+ years, being unable to cash a check that isn't even the largest I've deposited before is crazy. Hidden fees and more problems just keep coming up. Thanks for treating your loyal customers like trash.
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November 2020 by Kathleen Fleming
Arrived at the Hayden Branch before 5 pm, but the drive thru was already closed. My branch on Appleway has been closed for three days with no explanation as well.
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April 2020 by Ashley M.
Terrific bank to work with. Very helpful and kind employees. I would definitely recommend this bank. Very convenient location.
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April 2020 by Angela Newton
I have been with Wells Fargo for well over 20 years and it has been a very good experience for me. Most of the tellers and bankers I have worked with have been friendly and professional. I go to this branch most often, as it is on my way to work. The lady who works at the drive through here in the mornings is so kind and friendly. I can't remember her name, but she looks like she is in her mid 20's and is blond and always smiling. She is always courteous and professional and adds a personal touch, even if it's just her warm tone of voice. I always feel like she sincerely cares.
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September 2019 by Rebeka Mel
Came in and was helped immediately, the staff are very friendly and genuine, they try to help in any way they can, will definitely recommend this Wells Fargo location!
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April 2019 by Eddie Holt
Tried to set up a business account and experience rude and contemptuousness service from service rep at Hayden branch. Will not do business with that branch and I suggest others consider experience before banking at that site.
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February 2019 by Kevin Mundy
Bad bank for people living paycheck to paycheck. Fees, fees, and more fees for everything from atm withdrawals to monthly service charges.
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July 2018 by Alice Martin
Great place for banking and financial help
