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December 2023 by Rebecca
They up and changed their hours to 10am to 4pm. I get off of work at 4 or 4:30. Now I can't do any of my banking. Honestly might have to switch banks. Both the Hailey and and Ketch branches lobbies close at 4. Ketchum drive through is open till 5 but I'll barely make it or not at all. I'm not going to drive all the way to Jerome or twin to do my banking that's ridiculous. I utilize the app to it's max capacity but something's need to be done in person. No one wants to work nowadays.
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June 2023 by Justin Harkins
Absolute joke of a bank. They don't help the next customer in line very very slow and say they can't do stuff that twin falls Wells Fargo can do.
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September 2022 by Olivia Mindy Stoney
Horrible institution with stupid, complicated and unnecessary policies. You can't do anything at Wells Fargo without jumping through a whole load of unnecessary hoops. On at least four different occasions in the past year, I've attempted to do what should be a simple banking process, only to find Wells Fargo makes everything impossible. Just go to any other bank really and you'll find that simplicity actually does exist, just not at Wells Fargo.
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June 2020 by kimmie sesnon
I love this branch because everyone is so kind! Cecelia has made my life so easy for years !
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June 2019 by Terri Sanders
Never have I felt more like a stranger in my home town than I did today. I walked into this branch where in the “good old days†one would see several familiar faces, but not today, not a single one. I was treated and felt like an intruder in my home town of 54 years. So sad, so disappointing.
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November 2018 by Paula O'Meara
I bank in Hailey the staff there is always wonderful. Cecilia has been helping us for years as well as Marella and the new staff is working in the same kind manner.
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August 2018 by Bill Nelson
Wells Fargo is a sleazy business. They will charge you fees, lie and deceive at every opportunity. The absolute worst!!!
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June 2016 by Bradford Bosley
very convenient
