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February 2024 by Kahlan McDonald
Such a great store with amazing customer service! Everyone offers kind smiles when I walk in. If I could give more than 5 stars I would! :)
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October 2023 by L Marie
If I could give no stars I would. Worst customer service…always understaffed and tell you information that is simply not true. Go elsewhere……
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October 2023 by Fire Agate Mark
You get 1 star for late pharmacy hours and negative stars for customer service
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July 2023 by Yvette Ingalls
The staff is generally very friendly. Unfortunately, like other stores, both the pharmacy and general store have been negatively affected by the pandemic with a challenge in retaining employees.
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February 2023 by Hannah Powell
Woman employee today is smoking in front of the door… I thought this was a place where people get medicine, not to get their kids even more sick. Please improve policies for those that have asthma thank you. @Walgreens
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January 2023 by Doug Aurit
Never had any issues here, but I’ve been wondering about the people living in the parking lot and how much the rent is.
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October 2022 by Anna Buss
Typically when I call to check on a prescription, I only have to wait a few minutes to talk to someone.... I called at 1pm, BEFORE they went to lunch. They didn't get to me before they went on lunch, fine I'll wait. I have been on hold for over an hour and a half. Google live says right now they're less busy than usual. IT SHOULDN'T TAKE THIS LONG TO FIND OUT THE STATUS OF A PRESCRIPTION!
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August 2022 by Holly B.
The customer service at this store is so bad. Your reps do not have any respect, courtesy or service. I recently had to go to Walgreens to drop off a FedEx pkg. After waiting 15 or longer the lady in photography finally asked what I needed. She refused to help me print my label to send my package and told me to go to UPS or FedEx because they can't help. Soooo rude!!!! So I returned a few days later with my label and just needing a piece of tape to secure, the young man refused to give me a piece of tape and said they expect us to have everything ready. I asked how much is one strip of tape? Less than a penny? He said it doesn't matter how much, they aren't Fedex, they are Walgreens so rudely. I said they represent FedEx, and he said, no we don't. Anyway, it was so bad! You should just not do FedEx if you can't give customer service it makes them look bad. Walgreens already looks bad.
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August 2022 by David Blomquist
Pharmacy helps you here without judging you ☺️
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June 2022 by Tim S
Got a narcotics prescription here i was missing pills. Called the pharmacist 3 days in a row each day they said they would call me back. Never called back. Finally they said they reviewed the film and they couldnt tell. Count your pills at the counter. Someone at this location is either super incompetent or is stealing medications from patients.
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June 2022 by Elizabeth B.
This review pertains only to the Covid testing service offered. We needed a Covid test for travel and scheduled a PCR test. The website said to allow 48 hours for the results although there was a footnote that said it could take longer. When I called a day and a half later to see if I could track our results, I was told that the results would take at least 72 hours. Had I known that in advance, I would have chosen another provider. Walgreens should change the information on their website and make it clear how long the test results for a PCR test will take.
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December 2021 by Lauren E.
Short staffed. Only one person was working when I went. I came to pick up photos (that took me 2 hours to order because the app kept having errors) and to get a photo for my baby's passport, and when I arrived the person said because she's by herself she cannot take a passport photo. She also complained about the size of my photo order and that I wanted to actually look at some of the photos before purchasing them. I get that it stinks to be alone manning a store, but it also stinks to schlep your baby to get a photo and be told it's not possible. I then tried to go back the next day and was told the machine was broken. Very frustrating. Will be avoiding this location from now on and Walgreens altogether if I can help it.
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December 2021 by Valerie C.
I used to go to Walgreens for my prescriptions but moved pharmacies because it was always a hassle to get my refills. The employees usually seem grumpy and unaware of most that is going on around them (this is not subject to just the Glenwood location). I am writing this today because three customers were lined up at the photo booth, including myself to pick up an order, and there was a worker, Marilyn, who was putting tags up. I assumed her job was only to do this since she didn't seem to budge. All of us were waiting and looking around when Marilyn finally popped up and asked who she could help first. I was beyond baffled at the blatant lack of customer service and urgency. Seeing as they are the closest Walgreens to me, unfortunately I will probably be back, but I going to definitely try to go elsewhere.
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October 2021 by Mike Eldredge
Terrible.....out of the hospital after major surgery and took prescription to Walgreens for pain meds, finally after 2 days they will fill the prescription.Could you imagine, 2 days with intense pain.Never again will I use Walgreens for anything I need.Mike Eldredge
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August 2021 by Jacob Judd
Always very helpful and very kind.
