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July 2024 by Jimmy Dean
There is absolutely a PACKAGE THIEF working as an employee inside the Marigold Garden City post office. I dropped off a dozen small packages on the holiday 'Juneteenth', into the wall drop off box. I looked in and made sure that they went into the cart and were not still in the drop off chute. Drove home. None of them ever got scanned in. customers are complaining that the tracking numbers are not moving. A full week later one of the packages, that had the least expensive item in it, got scanned in at the Garden City location. No packages are supposed to stay for a week in the post office. They must all go to the Cole main hub. There really isn't anywhere to store packages in the back at the Marigold location. A postal carrier/employee took my packages to their automobile on the holiday, when they were the only one in the building, opened them up at their leisure. The one they didn't want to keep, they brought back to be scanned in a week later, just to be nice. I spoke with the supervisor Nathaniel. There isn't any new information from him. Who do I contact above Nathaniel, to have this investigated further?
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February 2024 by Joel Freston
Every USPS office sucks, but this one is the worst. 0/5 Can’t believe my tax dollars pay for their services. UPS, FedEx, anyone is better.
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February 2024 by Patricia Lete
It's been one full week NO MAIL. I spent 45 minutes yesterday cleaning around my mailbox to be sure it was delivered today. I spoke to the postmaster at the Marigold station on Friday. Exactly what is the problem? This is SO frustrating!
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December 2023 by Kaitie Neely
Very friendly & helpful even with the holiday rush!
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October 2023 by 3paynes
Helpful staff and pretty fast moving lines!
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August 2023 by Ronda Altizer
Rude employee in office but carrier is awesome!
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August 2023 by Philip Prindeville
They are adverse to answering the phone. Called 3 times this morning during business hours, and there’s no answer.
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August 2023 by Darin Kuntupis
Excellent mail service!
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June 2023 by Ham “Hamsammich” Sandwich
Multiple times now, this facility has wrongly marked my packages as "Attempted to Deliver" or "Notice Left." During those times, never was there an attempt actually made to deliver my packages. I had to find out through my online tracking number that my package wasn't going to be delivered as scheduled, and instead, I'd have to chase it down, as I have in the past with these people. They don't bother coming to your door, even when directed, or even when it's their *literal job.* They don't bother coming when you schedule them to come either. They don't actually provide a notice in your mailbox or doorway, as they claim they do, when they "can't deliver" your packages. It's as if the people driving the vehicles are simply driving from place to place, and if they have to walk further than 10 feet to do their jobs, they *won't.* They're also incredibly inconsistent at answering their telephones. I've been physically in their building while they let it ring, and ring, and ring, and ring; not to mention, I've had to suffer like that on the caller end, too. I've never successfully had them answer. This facility is an absolute waste of taxpayer money.
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March 2023 by Wade Dorrell
They're friendly at this store, I've never had an issue shipping or picking up stamps. Can be very busy around the holidays, but that's quite expected. Our long-time route carrier out of this location is also great!
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February 2023 by C K
I had a package marked as delivered. Went to my mailbox an hour later and there was nothing in my mailbox. I filed multiple complaints and all I got was a email saying sorry for your frustration this was marked delivered. I live in an apartment and have also gotten other peoples packages and mail in my mailbox. The mail carrier does not care about their job.
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December 2022 by sheyana Benbenek
The second time in a month that this USPS has delivered our package to the wrong location and also gave us someone else’s mail. Don’t be a delivery driver if you don’t know how to read an address.
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December 2022 by Hannah Powell
Tried to drop off packaged but the drop box is locked? I’ve never experienced that before so I’m not sure if this is normal..I remember having a PO Box last year at this location and they decided to stop all mail to anyone else to my home. They constantly put my roommates mail in my P.O. Box, like their medication. We don’t have similar last names at all and it was a nightmare. State st location is just as bad, I’d recommend the location on Cole rd. They at least respect people like a normal human.
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August 2022 by Cathleen “Cat” Callison
Our mail person never gets our mail in the right mail box. Up and down the street she puts the wrong mail in the wrong box. This has been going on since before I moved in. That was 2014. And it's only gotten worse.And packages are ruined when they get here. It's unbelievable.
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August 2022 by Pedro Vargas Vargas
The staff is definitely very slow and for sure rude. I have been trying to track my key to my mailbox paid for it last week on the 20th and the said no later than Friday it would be ready I go in today and the guy said to me it’s not here and I can’t do anything it should have been here. This is upsetting at I have mandatory OT and don’t want to make up hours on a weekend and he then states well idk why it’s not here come back next Monday. Ugh
