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“Jadah was exceptional in providing an extremely satisfying experience, navigating and overcoming obstacles in a situation with multiline problems, totally mastering them and instilling confidence Thank you! I give her 10 stars out of 5 !!! ❣️”
“Michelle and Sterling are so helpful in setting up our devices and we are so happy with our new apple watches ! Not to mention they were both so nice to my 2 yr old daughter!”
“Great store and the only AT&T store we will go to. Jim and his staff are so helpful and patient! Thanks for hooking us up last week Sosa. You were so kind and patient with us! (hope you've recovered from our visit lol) Nicole thanks again for the help today. We always know if there's a issue that no body else knows how to solve that you can solve it, as you have for us in the past more than once!”
“I don’t leave reviews often but Tyler at this location proceeded to fix such an awful experience i had at my first choice in store locations not far from this one. Immediately greeted by someone and then HELPED! thank you guys ? and now i got my new phone !!”
“Nick was a tremendous help!! I walked in and told him exactly what I needed and why I needed it. We talked through some options/offers I had on my account, nitially decided on a phone he didn’t have in stock(no big deal), I just got the next step up for a couple extra dollars a month.
He got my new phone squared away and managed to help a couple other customers(all while my phone was transferring data).
I highly recommend this store and having Nick help. Great experience!”
“Apalonia is the most patient and helpful rep. EVER! I was in store 3 times and she went above and beyond each time. Epitome of Customer Service! Thanks so much!”
“My IPhone was showing a “SIM failure”, I was not able to use my phone all weekend and was extremely frustrated and stressed. Little did I know, all I had to do was go down to my closest Verizon and have a nice soul like Jeremiah help me out! Man was extremely helpful and conversed with me the whole time he fixed my problem! Give the man a raise!!!!!”
“To start I have been with Verizon for over 16 years. After today’s experience, I am beyond thankful for the team member they have. Christina was so patient, Understanding, And most of all kind. I went to get a new iPad for work, She ended up making my bill cheaper each month while also providing me a new phone with the new iPad. I also ended up getting the Verizon home WiFi. This was a 10 outta 10 experience. Her customer service was phenomenal, She was not pushy in anyway. I’m glad I stopped by she ended up saving me a lot of money each month. I will highly recommend anybody to come and see her.”
“Martin and Mikey were absolutely amazing! I went in for a SIM issue and ended up upgrading my phone instead. The process took about 3 hours because of a few hiccups in the setup, but I felt perfectly comfortable waiting. Their customer service was fantastic. Best experience I’ve had in a Verizon store by far!”
“Steven made the process of getting a new phone as painless as it could be. He walked me through password recoveries and did a flawless screen protector application. World class service and he got me out quick!”
“Thank you, Lucas for assisting me this morning.
Verizon Corporate or Eagle Idaho Store Manager
****PLEASE CHANGE THE MUSIC****
It would have been a pleasant 5 star experience if your music wasn't so depressing, dreadful, and outdated. I couldn't wait to get out of there so I can be uplifted by the sunshine, clean air, and upbeat music in my car!! You want your customers experience to be enjoyable - they tend to stay longer and buy things instore rather than end up buying online!
5 stars for Lucas :)*****
-5 stars for music”
“My friend broke her phone last night so we had to go get a new one today and we went to the MetroPCS off State Street and had James as our customer service agent and he was amazing!! The process was a little frustrating only because of the other company but he was so patient and so sweet and just really helped with everything so thank you very much James!!”
“Can't say enough good things about Parker, he is so kind, knowledgeable about the phones. He helped this senior citizen out..big time. Kudos to Verizon for an excellent choice on personal.”
“Taylor Hicks, store manager, gave us excellent service and went above and beyond to help us figure out how to use our internet service through Cricket. He was very patient and knowledgable.”
“Janine was very polite and pleasant to work with. My phone screen was replaced perfectly and ahead of schedule. 10/10 customer service experience, I will absolutely come here again if I'm dumb enough to break my phone a second time.”
“Tyler was so very helpful and he seems to be very knowledgeable!
The things that the location site couldn't do, he referred me to the right place and told me what documents I needed.”
“Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.”
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“I am so thrilled to share my wonderful experience with this cell phone repair shop. They did an exceptional job in fixing my phone, and now it feels as good as new! Not only that, but they also went above and beyond by working on my laptop and successfully recovering all the data that I had been struggling to find someone to do for me. Their expertise and dedication truly impressed me, and I highly recommend their services to anyone in need of reliable and efficient repairs. Thank you for restoring my devices and providing such outstanding service!”