-
December 2023 by Frederick Huth
Lots of parts in stock quality service.
-
September 2023 by Rachel Jacobsen
Thank you for your help with my weed eater! This place is amazing and I will be bringing my lawn mower soon. A special thanks to Mike ?
-
August 2023 by jebediah tubbs
Years ago they were great. Past few years they became rude, incompetent, and I caught them in two blatant lies. To add insult to injury, charged me for repairs and both items not repaired. I have lots of small engine work needed, but they'll never see me again.
-
May 2023 by Noah Evans
Micheal the owner is a great guy who absolutely cares about his customers and their experience with him. They sell quality mowers and they warranty their work.I highly recommend this place
-
December 2022 by Brandon Owens
Called multiple times no answer. Called next day same thing. Bought a stump grinder from them and still no help cant get ahold of them I’d put no stars but they don’t allow that.
-
November 2022 by Timothy Andra
Sell you equipment and then no help after the sale. 2 stars because they had equipment to sell.
-
September 2022 by Sabastyan Campbell
They are amazingly nice people the mechanic in the back showed me a couple new things that are going to come in unbelievable helpful 10 out of 10
-
August 2022 by Eric
Got there two minutes after closing due to traffic to pick up a couple of mowers that took them two months to fix. I understand wanting to get home on a Friday, but “we already turned off the computers” is the worst excuse for not serving a customer when there are at least three employees behind the counter still.
-
June 2022 by C. Donicht
MAG Small Engine has serviced all of our mowers for almost a decade. We have two push mowers and a riding mower and we have always appreciated their pick-up and delivery service. In April, MAG picked-up our riding mower and were told that it would be 10 days. 3 weeks later, we received our mower, due to uncircumstantial events. I was never called or communicated with about the completion of the mower. I was disappointed in the lack of communication. I have had great conversations with Mike and today, was able to talk with Gene. Both are great and Gene and I were willing to work out the cost and discount of repairs for the riding mower. I appreciate Gene working with us and being understanding with discounting the total amount owed.As an Idahoan, I want to support small and local businesses. I do not expect perfection, but I do expect communication, which is why I am leaving a 4 star review. I will continue to use MAG Small Engine, knowing that these issues will be resolved in future interactions and service.I will follow up with another review after a few cuttings to see how the repairs go. If you are looking for a local, family owned business to help with your lawn maintenance needs, MAG Small Engine is a great place to start.
-
April 2022 by Kathryn Lavala
We took our wood chipper in last fall to have it fixed, they called and said it was done. The weather turned bad and we didn't get to use. About 2 weeks ago we took a tree out and got the chipper out. It would start but wouldn't keep running. We took it back and they said they never rebuilt the carborator. They kept it for two weeks and that it was a magneto which they can't get the part for it. They charged us $45.00 for doing nothing and they threatened my husband about beating him up if he didn't pay and they would call the cops.
-
November 2021 by David Jones
A long established small engine repair company with fair pricing and great expertise.
-
August 2021 by Cynthia Matthews
I'd had decent experience with Mag in the past so I took a mower to them. It already worked but had debris under the blade and was full of grass underneath and stuffed in the bag area. I was charged120 dollars to check it out and be sure nothing else was wrong and to clean it off.. When I went to get it, it looked like the only thing they did was change the blade and remove the debris underneath it. If They didn't bother to clean the machine off to see if there might be other issues, how do I know they even bothered to check it out?. It was as full of grass as it was before. The back wheels are all skewed too. I had ask them to clean the mower off before I could take it home. Im feeling ripped off.
-
August 2021 by John Giancola
Great customer service and professional advise on lawn equipment wouldn’t use anyone else.
-
August 2021 by Chris B.
I don't think this business really cares about your business. I have heard their conversations with customers while I was waiting to be served and it makes me wonder why I go there. Long waits, lack of commutation and not servicing my mower properly the last time causing it to be out of service for two months make it a not recommend.
-
August 2021 by Alan P.
I would rate them the best in BOISE! They are family owned and operated, and quality should be their middle name!