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June 2024 by Curtis White (Sticks*Stones)
Don't bother going to any other.
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May 2024 by Makaela S
I have used state farm since December and my bill has always been 150$. This month I get charged 190$ out of nowhere. So I call to figure what is going on because as a college student you don't just have extra money floating around. The lady proceeds to tell me my multi-car discount got taken off, which makes no sense because I have never added or taken off a car from my plan. Then she proceeds to tell me that I am going to have a one time charge of 29.99$. My plan has always been 150$ and I haven't changed anything so why am I getting random charges and increases. When I tell the lady I am cancelling she proceeds to laugh at me and I had to call 3 times to get them on the phone.
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April 2024 by Douglas Fogg
I couldn't be happier with the exceptional service provided by Lisa. Her attention to detail and dedication to finding the best coverage for my home, auto, and RV policies have truly impressed me. Lisa goes above and beyond to ensure I understand my coverage options and always makes herself available to answer any questions I may have. Her professionalism and friendly demeanor make working with her a pleasure. I highly recommend Lisa to anyone in need of insurance services. She's not just an agent; she's a trusted advisor who truly cares about her clients' well-being.
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April 2024 by Dan Lema
I have been with Lisa and her team for 10 years. She and her team have been great to work with, always quick to respond and very helpful during any situation I have had. I highly recommend her for all your current and future insurance needs!
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March 2024 by thedarkknight 1
Lisa browns office is one of the best to conduct business with they dont belittle you or treat you lowly for not knowing what your doing, time and time again they proceed to walk me through what i need and provide detailed step by step instructions i love doing my insurance business with them
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January 2024 by N McEwen
I was with them for over a year covering my autos after I moved to the area. The roadside assistance sucks. I tried it outside of Mountain Home, ID. If you're not near a major town (in this case Boise,ID) they tell you good luck and leave you stranded. Lisa Brown at the office and her automated website have terrible customer service as well. I received a bid for Home Insurance from Lisa and she provided no explanation as to what was even covered. She just emailed a dollar amount and that I would get 15% off if I bundle. I had shopped around and found they are almost double the cost for Auto with less coverage than competitors. Even with the measly 15%. Lisa showed no interest in retaining my business after bringing this to her attention so I am going elsewhere. Maybe State Farm is a good company and this was just a bad experience with this particular office and this particular agent? I don't care to find out at this point.Buyers Beware.
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October 2022 by Susan PellegrIno
Good agent. Always very helpful.
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July 2022 by Neil Forbes
Been with statefarm for 25 yrs never had an issue with a claim.
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April 2022 by Aminu Ameen
This comfortable and good standard of living I now enjoy with my family, is all thanks to you Ma'am Taisha Carson, before now I had a low income and did a lot of online trade which no profit, but you are like an angel and change all of that in just one week, you turned my $1000 to $10,450 with your intelligence as an expert and from that day I had made more profit each week investing more, there is no amount of thanks that will be enough for what you have done for me and my family, but I promise Ma'am I will speak of your honesty, handwork and trust to the world, this is dream come true for me for finding a legit account manager like you, I advice the entire public to invest with Mrs Taisha Carson and be financially stable contact her on the following
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December 2021 by Marlaina Barnett
Lisa's office is always willing to work with me and is staffed with friendly professional people.
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September 2021 by ReBecca Walker
Lisa was great on helping me to choose just the right coverage for me. By providing the low mileage discount i was able to save on what I had been paying with a different company. She also went over and above to suggest a local vet for my best friend Lady my 9 year old chihuahua. I am sure to enjoy the new insurance company and agent Lisa Brown
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August 2021 by Marlaina Knudson
Lisa's office is always willing to work with me and is staffed with friendly professional people.
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June 2021 by Mrs.Sugaloaf
Really nice people
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April 2021 by Matt Sivley
Great customer service!
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November 2020 by Rudy Telly
A very knowledgeable insurance agent.I would recommend them to all....
