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December 2023 by Kim Geracci
Josh was very helpful and thorough nice guy.......
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December 2023 by Mark Sparks
Excellent customer service. Ask for the freedom package!
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December 2023 by David Bennett
Today my sales person was Joshua, and I could not be happier with his knowledge and customer service. I showed up a day before my appointment because I was in the area. His team was very fast and thorough when setting up my trailer and having me out the door in a very timely manner. Joshua took the time to explain and demonstrate all the features of my tilt trailer. Overall I had a positive experience with the entire process. Great job.
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December 2023 by MAC CARROT TOP CLAIM
Trailers Plus did a great job!!It was a fast and easy experience.Calling the center letting them know what we're looking for was easy also.They were ready for us when we got there. Josh, was super helpful in helping us understand what our needs were and what trailer was the best fit. It was simple, quick and uncomplicated. Had our trailer hooked up and paid for in about an hour. We are very happy with the trailer we purchased. We saved enough to add a tool box and spare tire!It was worth the drive from Elko,NV.Thanks again guys!!
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December 2023 by Michael Burke
I didn't like doing all the documents on my phone by text then having to sign papers as well. Either do one or the other. Price was good. Just didn't like the way you do your paperwork and I didn't get the dollar back for holding the trailer but had to pay 16.00 dollars for Hitch pin. Hitch lock very high price no discounts for any thing but I did get a spare tire so I guess I can't complain.After having my new trailer a few days I have found that the trailer is not 6 foot by 10 foot it is 66 inches by 10 feet 3 inches the front dome has cracks all the way across which is plastic and I got my dollar back after my first review and this is not the trailer I looked at when I reserved it the man door took 2 of us to open it so right down the trailer number so you do get the trailer you are looking at
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December 2023 by Tracy Armstrong
These guys rocked it. Their customer service is off the charts. They jumped right on my trailer the same day of the sale and added multiple custom options to it and had me out the door before dark. In a society where good customer service is dying in general, these guys are taking it to the next level. They were friendly and helpful through document processing as well. I can rave enough about them. Thanks fellas. I appreciate you both.
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December 2023 by Rodney Royer
Will never do business with them again, they don't stand behind there product (inclosed trailer) I have a smaller trailer 17 yrs (different bramd) no problems. Bought a bigger trailer from them. Not even 2 yrs old and the fender Flys off going down the freeway. Not that the warranty they offer is any good anyway, but needless to say it's not covered!! I wouldn't recommend them to anyone!!!
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November 2023 by Tony Yeoman
Shop was hard to find. Sales staff was excellent. I didn't notice at the shop that the trailer just had black wheels not the white spokes like my previous ones. Other wise good enough
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November 2023 by Jose Mora
Great customer service .Josh really walked thru everything detail with me .I will be definitely coming back and continue buying from him
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October 2023 by Lance Nystrom
I recently purchased a dump trailer and the guys at Trailers Plus in Twin Falls were very personal and professional. All my questions and concerns were answered. I would definitely refer this business to anyone.Thanks guys!
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October 2023 by Sue FITZPATRICK
John was just great. He took the time to make me feel very safe and with my purchase. I really appreciated him. Josh was also great. What a great store!
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September 2023 by Henry Moreno
I had a very great experience they went extra mile when I bought my 7x12 very super nice ,I recommend buying you trailer here you ,thanks
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September 2023 by Charli Sbriglia
Josh and Miles were very thorough and so incredibly helpful. Anything we had a question or concern about was addressed and explained. From start to finish, the entire process of customization and trailer pickup was under a week.Old School customer service like you don't often receive these days. I would highly recommend Twin Falls Trailers Plus, Josh and Miles to absolutely anyone in need of a trailer. We'll be back! Thank you guys so much! -The Sbriglia Family
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September 2023 by barbara welter
We needed a special order sized cargo trailer. Josh kept us updated every week as to the status. Everything went smoothly and professionally. I would most definitely recommend TrailersPlus for any trailer need!
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August 2023 by Sharon Shinkle
What a great team your company has at your Twin Falls location! Friendly, knowledgeable and professional. Would recommend this location to anybody.