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December 2023 by Joan H.
There really needs to be a zero rating! I bought a mattress made here in April of 2021 and it's already going to the dump! The Warranty has proven to be worthless as well. The indentations from where we sleep are readily visible even with bedding on! I'm in my late 60s and have never had a mattress wear out after 2 years, not even the cheap ones.
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October 2023 by Matthew Boyd
Trying to get a job there hiring. ?
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June 2023 by SHAWN C
After a small mistake in manufacturing of our ordered mattress, Everton bent over backwards to make things right with us! Big shout out to Kevin and Natasha for making our experience great. Highly recommend ?Shawn and Laura
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January 2023 by Michael C.
The mark of a company's quality is how they handle a problem and Therapedic makes it almost impossible to rectify a problem with your mattress. Thankfully I've never had a warranty issue with a mattress til now, and I've probably bought ten plus mattresses for my family, but infortunately our problem occurred with a Therapedic mattress. We bought a Therapedic mattress a little over 3 years ago from Runge Furniture in Coeur d'Alene and when it started to fail we were told that Therapedic had a systematic process that we had to go through in order to see what was failing. First they had Runge test the box spring and once they decided that that was failing they replaced that. Then once we realized, which was very quickly, that the mattress was also bad, they had Runge come out and test that. Now we're getting the brush off and when we press Runge Furniture they're telling us that Therapedic says they only handle that through a repair and that the mattress will be gone 4 to 6 weeks. Does that make any sense for a company to ship a mattress 500 miles twice and repair it and leave the customer with no mattress for over a month!!!!!!????? Bad business, worthless warranty, stay away. Glad that I've never had a problem with a mattress but sorry it had to be with this manufacturer. #warranty worth less than a mattress plastic shipping wrap.
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January 2023 by Kevin Winter
The best value on high quality mattresses. Soooooo comfy!
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November 2022 by Michael Carroll
The mark of a company's quality is how they handle a problem and Therapedic makes it almost impossible to rectify a problem with your mattress. Thankfully I've never had a warranty issue with a mattress til now, and I've probably bought ten plus mattresses for my family, but infortunately our problem occurred with a Therapedic mattress. We bought a Therapedic mattress a little over 3 years ago from Runge Furniture in Coeur d'Alene and when it started to fail we were told that Therapedic had a systematic process that we had to go through in order to see what was failing. First they had Runge test the box spring and once they decided that that was failing they replaced that. Then once we realized, which was very quickly, that the mattress was also bad, they had Runge come out and test that. Now we're getting the brush off and when we press Runge Furniture they're telling us that Therapedic says they only handle that through a repair and that the mattress will be gone 4 to 6 weeks. Does that make any sense for a company to ship a mattress 500 miles twice and repair it and leave the customer with no mattress for over a month!!!!!!????? Bad business, worthless warranty, stay away. Glad that I've never had a problem with a mattress but sorry it had to be with this manufacturer. #warranty worth less than a mattress plastic shipping wrap.
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November 2022 by Therapedic Idaho
Building National Branded mattresses locally-supports the community in several different to several civic and kid oriented programs. Constantly giving back to the community that supports Everton Mattress Factory.
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November 2022 by Michael C.
The mark of a company's quality is how they handle a problem and Therapedic makes it almost impossible to rectify a problem with your mattress. Thankfully I've never had a warranty issue with a mattress til now, and I've probably bought ten plus mattresses for my family, but infortunately our problem occurred with a Therapedic mattress. We bought a Therapedic mattress a little over 3 years ago from Runge Furniture in Coeur d'Alene and when it started to fail we were told that Therapedic had a systematic process that we had to go through in order to see what was failing. First they had Runge test the box spring and once they decided that that was failing they replaced that. Then once we realized, which was very quickly, that the mattress was also bad, they had Runge come out and test that. Now we're getting the brush off and when we press Runge Furniture they're telling us that Therapedic says they only handle that through a repair and that the mattress will be gone 4 to 6 weeks. Does that make any sense for a company to ship a mattress 500 miles twice and repair it and leave the customer with no mattress for over a month!!!!!!????? Bad business, worthless warranty, stay away. Glad that I've never previously had a problem with a mattress but sorry it had to be with this manufacturer. #warranty worth less than a mattress plastic shipping wrap.
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October 2022 by C G
They cannot honor their warranty. I purchased a split king mattress set in 2020. It came with a 25-year warranty. It was not a cheap mattress set. I was recovering from back surgery and looked forward to a good night’s sleep. Occasionally, I would lie on my husband’s mattress. I wondered why mine wasn’t as supportive as my husband’s. This year, 2022, I decided it was high time to wash the zip cover. (The mattress comes with a zip-off cover.) My mattress is an obvious “second.” It was taped and glued where damage had occurred one one side. I contacted Everton Mattress Factory to explain the problem. First, their warranty department disavowed ever making my mattress so I sent a photo of the tag. Then, they insisted that they didn’t make that model at the time I purchased it. Finally, they directed me to another provider for help that they are no longer able to give.
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September 2021 by TruexBullet RPS
Do not work here. These guys will over work you and even in your first couple of weeks they get an attitude if you mess something up, like you're supposed to know everything the first day. Half the staff are always on they're phone and not just listening to music. I feel like I didnt learn one thing there.
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July 2021 by Heather Braten
Very friendly people and I enjoyed working there!
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May 2021 by Prinz Eugen
Very modern factory, in transition
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May 2021 by Braxtyn Wells
They take apart old beds and reuse the parts for “new” beds. That’s some NASTY stuff! ???
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April 2021 by Fred Larson
We are disappointed in our mattress, we have had for only 2 months and it is not holding up to the firmness that we thought we were getting. This bed looks like an old old mattress from years of use not just two months.
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March 2021 by Joan Scott
bought what was supposed to be queen it is full was shushed at pick up like i do not know sizes
