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October 2025 by Randy Rugh
Great people.
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September 2025 by Kiki S
This was the only Walgreens in all of Boise that had my specific and uncommon antibiotic available. All other pharmacies would have it shipped and it was taking a long time so I got it here. The prescription was ready a few hours after they said it would be and it was basically impossible to get through to their staff on the phone. I waited on hold an hour. It disconnected after a half hour each time and there were many callers ahead of me. So I was not able to confirm availability or ask for acceleration on my prescription as it was urgent to pick it up.
Once it was ready, the process was smooth, but if you are looking to urgently pick something up, go to a less busy pharmacy as it's impossible to reach a human on the phone.
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August 2025 by Heidi Young
6 hours they had my Rx to fill and couldn’t do it. Waited 30 minutes in line for them to say “sorry, we’re short-staffed”. Then the 2nd time I went to pick it up (3 hours later) they say “we can’t promise it will be ready before close (20 min away). I leave. SIX MINUTES later they EMAIL me that its ready. No text (I’m signed up for that) and by the time I see the email, I’m all the way home!
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June 2025 by Rick Hoelzel
Great people and pharmacy
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April 2025 by Jean B Tristant
Convenient location.
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April 2025 by Titus McGuirk
The LONE reason for [ just 1 star ]: i, myself served a quality suggestive upgradable customer solution to their online service problem that I personally had extremely disappointing experience: their online services were UNDERPERFORMING to remain dependable for the upcoming future of evolution!!
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November 2023 by Ally S
I was looking for a new meds and the guys at the eagle pharmacy are so helpfully. especially Jeff, he called all the pharmacies around to find my meds. Super helpful. I am transferring my meds there . Highly recommended
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November 2023 by Google user
I was looking for a new meds and the guys at the eagle pharmacy are so helpfully. especially Jeff, he called all the pharmacies around to find my meds. Super helpful. I am transferring my meds there . Highly recommended
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July 2023 by Lisa S.
Always very happy w/the front staff as well as the pharmacy staff... pharmacy is always crazy busy (mostly w/rude drive thru peeps)... there's been lots of change over this last yr... but I'm always treated so nicely & patiently. I highly recommend
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July 2023 by Vince R.
This is a bad service oriented pharmacy- very bad."Slow" would be suggesting they move at all.Waiting 20/30 minutes is standard. No "hello", "hi", "how can I help you?" - nothing. It's pretty bad.Highly recommend the Albertsons Pharmacy directly across the street.My insurance prefers WallGreens - but , I've successfully been putting that change off.Just ridiculous that this store/pharmacy is in Idaho.
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December 2022 by Bill K.
After waiting on hold for 20 minutes, a pharmacy technician took my call. When I asked to sync-up my prescriptions, she told me that this was not convenient at the moment and would have to take my number so someone could call me back.The Eagle pharmacy is constantly backed up at the drive-through and the lines in the store are longer than they should be. Unfortunately, todays incident was the last straw and I transferred my prescriptions to another local pharmacy with better customer service.
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November 2022 by Jacqueline M.
There's a guy that runs the pharmacy that's the only competent employee. The rest are just awful. My husband is a retired pharmacist and catches them in fibs (lies) constantly. Sadly, Walgreens and CVS pushed out and bought up the majority of the small ma & pa pharmacies.
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July 2022 by Anonymous P.
If I could give a zero I would. I went in at 10:30 this morning and they told me to come back at two to get my meds. I came by at four and the tech told me they didn't bother to fill my prescription because my insurance doesn't cover it. I won't be coming back to Walgreens and I won't be advising any people to do so either since this was a medically urgent medication
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March 2022 by David A.
I have had too many bad experiences here to not finally leave this review. Over the years they have made so many mistakes that after using Walgreens for 20 years I am looking at other options. It can't be worse than this.The most recent incident (of many):Walgreens canceled my prescription. They didn't let me know about this in Any way. They didn't call. They didn't text me (I am subscribed to texts), they didn't notify me (I have their app). This is a medication I can't just not take every day. I was told if I run out and can't get more from the pharmacy for any reason that I should go to the ER to make sure I don't miss a dose.When I realized it wasn't in my order the next morning and called they blamed it on their new computer system. When I went in on my way to work that morning since, again, I needed to take it; they said, "it'll be ready in about 30 minutes"... despite knowing they messed it up, and despite me calling in ahead of time, so I guess I'll have to go to work and then come back to get the prescription They messed up, meaning I was late to work for nothing, and my dose will be late no matter what I do... Nice!
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January 2021 by Le L.
I was in the photo department today, a very nice lady was helping me. The phone rang a couple of times and this very large loud male manager began yelling at the girl who was helping me that she needed to be answering the phone on the second ring. She told him that she had her hands full as she was helping a customer, and he didn't even look at me, he just kept tearing into her about answering the phone is important. He didn't answer the phone because he was helping a different customer, there was somebody behind the counter that was there that didn't answer the phone. But he was tearing into this poor gal. I felt so bad for her, she did an excellent job helping me she was very polite she was very professional and this angry manager who works on Saturday morning was very unprofessional and he was a bully. If he's this aggressive with her in front of customers, I can't imagine how nasty he must be in private.
