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November 2023 by Ally S
I was looking for a new meds and the guys at the eagle pharmacy are so helpfully. especially Jeff, he called all the pharmacies around to find my meds. Super helpful. I am transferring my meds there . Highly recommended
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November 2023 by Google user
I was looking for a new meds and the guys at the eagle pharmacy are so helpfully. especially Jeff, he called all the pharmacies around to find my meds. Super helpful. I am transferring my meds there . Highly recommended
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July 2023 by Lisa S.
Always very happy w/the front staff as well as the pharmacy staff... pharmacy is always crazy busy (mostly w/rude drive thru peeps)... there's been lots of change over this last yr... but I'm always treated so nicely & patiently. I highly recommend
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July 2023 by Vince R.
This is a bad service oriented pharmacy- very bad."Slow" would be suggesting they move at all.Waiting 20/30 minutes is standard. No "hello", "hi", "how can I help you?" - nothing. It's pretty bad.Highly recommend the Albertsons Pharmacy directly across the street.My insurance prefers WallGreens - but , I've successfully been putting that change off.Just ridiculous that this store/pharmacy is in Idaho.
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December 2022 by Bill K.
After waiting on hold for 20 minutes, a pharmacy technician took my call. When I asked to sync-up my prescriptions, she told me that this was not convenient at the moment and would have to take my number so someone could call me back.The Eagle pharmacy is constantly backed up at the drive-through and the lines in the store are longer than they should be. Unfortunately, todays incident was the last straw and I transferred my prescriptions to another local pharmacy with better customer service.
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November 2022 by Jacqueline M.
There's a guy that runs the pharmacy that's the only competent employee. The rest are just awful. My husband is a retired pharmacist and catches them in fibs (lies) constantly. Sadly, Walgreens and CVS pushed out and bought up the majority of the small ma & pa pharmacies.
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July 2022 by Anonymous P.
If I could give a zero I would. I went in at 10:30 this morning and they told me to come back at two to get my meds. I came by at four and the tech told me they didn't bother to fill my prescription because my insurance doesn't cover it. I won't be coming back to Walgreens and I won't be advising any people to do so either since this was a medically urgent medication
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March 2022 by David A.
I have had too many bad experiences here to not finally leave this review. Over the years they have made so many mistakes that after using Walgreens for 20 years I am looking at other options. It can't be worse than this.The most recent incident (of many):Walgreens canceled my prescription. They didn't let me know about this in Any way. They didn't call. They didn't text me (I am subscribed to texts), they didn't notify me (I have their app). This is a medication I can't just not take every day. I was told if I run out and can't get more from the pharmacy for any reason that I should go to the ER to make sure I don't miss a dose.When I realized it wasn't in my order the next morning and called they blamed it on their new computer system. When I went in on my way to work that morning since, again, I needed to take it; they said, "it'll be ready in about 30 minutes"... despite knowing they messed it up, and despite me calling in ahead of time, so I guess I'll have to go to work and then come back to get the prescription They messed up, meaning I was late to work for nothing, and my dose will be late no matter what I do... Nice!
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January 2021 by Le L.
I was in the photo department today, a very nice lady was helping me. The phone rang a couple of times and this very large loud male manager began yelling at the girl who was helping me that she needed to be answering the phone on the second ring. She told him that she had her hands full as she was helping a customer, and he didn't even look at me, he just kept tearing into her about answering the phone is important. He didn't answer the phone because he was helping a different customer, there was somebody behind the counter that was there that didn't answer the phone. But he was tearing into this poor gal. I felt so bad for her, she did an excellent job helping me she was very polite she was very professional and this angry manager who works on Saturday morning was very unprofessional and he was a bully. If he's this aggressive with her in front of customers, I can't imagine how nasty he must be in private.
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October 2019 by Joshua Chamberlain
Do not trust them!
I needed a refill, but they didn't have enough in stock to fill it by the time I ran out. They gave me what they had (charging me the price of a full prescription) and verbally promised they would give me the rest once their shipment came in. A long story short, they never made good on their promise. I had extensive conversations with them trying to resolve this, but in the end, they refused to make it right. The technician did not make a record of his promise to me and rang it up in such a way that they would be unable to bill my insurance for the remainder, and the pharmacy was unwilling to eat the cost of their mistake. The person I spoke with's manager made a comment that they are not going to help me, so I should just send my lawyers.
I was flabbergasted and am now moving all my prescriptions to a different pharmacy.
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October 2018 by Jesse Barnum
The staff here are top notch, especially Connie. They do their best to give you the best service possible.
