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July 2024 by Steven Ulrich
This place was questionable at best in all aspects. First, I had an appointment for an oil change and that oil change took two hours. Then when I came to pick up my vehicle I was told they replaced my air filter, which was not part of the service. I did not give permission to do so, because I was not called and given the option. I was told that “they didn’t have time to call everyone that needed additional service”. I asked for the part that was replaced to be returned to me so i could inspect and got a blank stare in return.
You don’t replace parts without permission and you produce the replaced parts upon request. Standard. Not sure what the laws in Idaho are, but where I am from it’s illegal to replace parts without permission and all repair shops must produce the part that was replaced back to owner for inspection.
One saving grace is that I don’t live in Driggs, an otherwise nice small town with great vistas, and will not ever return there for service again.
Maybe they treat locals better than this, but if you are from out of town and have to get any kind of service, stay away from this place. I don’t trust these guys at all.
I have immediately scheduled a service visit with my normal auto shop so that they can do a once over.
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November 2023 by Heather Dawson
The staff rocks! They are always courteous, friendly and knowledgeable. They have always solved my issues and been reasonable.
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November 2023 by Jack Lieberman
Worst tire shop in the valley and I’ve been to them all. Used to get greeted by a grumpy lady who would constantly tell you you’re wrong or unable to do something perfectly doable. Ex. Car has different front and rear tires widths and she refused to believe or understand this. Now you walk in and are helped by a chiller guy…seems better. But after my 3rd most recent try here, the mechanics came out after I payed and ridiculed me for only mounting two tires on my front wheel drive car. After minutes of trying to explain the other two on the car are basically new they still didn’t understand and told me im wrong. Not only this, the two they “mounted and balanced” were out of balance above 60…which I had fixed at driggs tire without issue.
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October 2023 by Steven Marlenee
Excellent service and prices
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October 2023 by Amy Wahlstrom
Responsive, quick and affordable.
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October 2023 by AlIdaho lazalde
Excellent service and good prices
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September 2023 by Mary Oglesby
My 18 year old granddaughter went in for a $40 oil change and they charged her $120. They did things without her permission, she hasn't yet learned how to speak up and dispute the items. She said it's too small of a community to complain in. So disappointed in you guys!!!!
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September 2023 by mason
This is the worst service I've ever had I don't know if this is the manager or the owner who gave him arrogance and prejudice! My English is not good and I tried to translate with my mobile phone several times to let him see what I want to express! They all refused to look at my phone! It's all through employees! After repeated negotiations, I finally decided to replace one tire first, and use an old tire instead for one day, and then I will replace two tires that are the same as my original car on the second day! I promise! Because I have to use this car today! However, after changing the tire for me, the price will give me the price of the new tire! After I questioned it, the price was changed immediately! I don't know how many people's money he cheated here? dishonest! Another problem is that it will take 4-5 days for my new tires to arrive, not what they said before and they can be replaced tomorrow! I knew I would have changed another store! I decided to replace the old tire first because it said that there would be new tires tomorrow, I was very angry why didn't I tell me in advance! The extremely rude attitude of this so called manager disgusts me! I would never want to see him nor would anyone else experience the same encounters and central treatment I had! To be honest, the employees here are quite enthusiastic! I feel any employee here is better than him! Such a person in charge here will ruin the store sooner or later!
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September 2023 by Eric Kramlinger
Super fast, easy, and quality workmanship. Just got married up at Targhee, tire was leaking, and honeymoon / drive to MN ahead of us. Kaufman’s got us all prepped for a reliable ride and the experience was great.
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September 2023 by Kim Anderson
Very friendly staff. Great pricing. Very grateful for this Family ran business. Keep up the great work
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August 2023 by Thomas Butler
8/1/2023. 3 stars, what a shame. The phone call to find tires was excellent, fast friendly, ordered tires on the spot, setup appointment, said the tires would come in at noon and appointment was for 3 pm. Arrived for the appointment very early 2:15, gave keys, service writer said it would be 3 pm to start working on our vehicle, waiting, waiting.... Waiting...about 3:30 asked for an update. Service writer then says the tire supplier has not shown up yet?????That's something you say from the start!!!So we waited..........and waited finally 4:15pm the supplier shows up.The mechanics work very fast to try to make up for the writers lack of communication. Because they knew this review was coming, 1.5million views I said, got things motivated.Other than the writer they would have a higher rating, but this time 3.
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August 2023 by Spencer P.
They have a great staff outside of front desk. Everybody else I talked to was amazing and especially Jared. Not naming names of person but, very rude, and has a bad attitude. Probably won't be back because of that experience.
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July 2023 by Mike
Was quoted a price over the phone. Once the work was done the price was 40 percent higher. When I asked about it the woman told me I was wrong.
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June 2023 by Gary K.
Fixed a flat in a short period of time and were super nice and affordable.
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November 2022 by Saul Armonda
They put the ok in OK Tire. Told them I bought 4 tires elsewhere and wanted them put on. They quoted me $70. Charged me $135 after all was said and done. The excuse was “We take on the liability when you don’t buy your tires from us.” Hahaha, what does that even mean? The lady was obviously unhappy and unpleasant to deal with at the counter. Took 1 hour and 45 minutes. Whatever, car still rolls.
