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“Beau at the counter was amazing. I didn't know there was customer service like that anymore. He was kind, accommodating, ans made it easy to be across the counter from him. 10/10 recommend him. They were busy so it made it difficult to see someone about a bigger issue like setting up a savings account. I would decrease it by .5 point for that but because Beau was so awesome I'm going a full 5 stars.”
9AM - 5:30PM
14678 N Kimo Ct, Rathdrum
Banks
“With accounts at 3 banks in rathdrum I must say P1FCU has treated me great they understand my situation with personal and business accounts and treat me fair thank you !”
“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”
“With unending patience from all staff I was in contact with, I was helped step by step through a difficult transaction. I truly appreciate their help without even any little sighs”
“Needed to take the time to mention John DeLuca senior mortgage loan officer. He was absolutely amazing to work with and I would recommend him to everyone he is knowledgeable, friendly, and a straight shooter. John will not steer you wrong and will help every step of the way. Please give this guy a raise ICCU he is certainly a vital asset to your company.”
“Shelby! Was amazing I had an issue with a check I mobile deposited causing a messy situation with my account and she took amazing care of me and understood my concerns and worries as my bills were coming out. Despite of my check not being there.She went above and beyond for me! I even called this morning to check in to see if there was any updates and she was already on it! I’m so beyond greatful as the check was expect a week later to deposit but she did it overnight!Highly recommend her customer service!! Thank you shelby”
9AM - 5:30PM
3031 E Mullan Ave, Post Falls
Banks
“A great CU and esp for auto loans. I always have good service. I might take a half point off for over payments not going on principle without elbow grease. Anyway it all goes strat at payoff time. In context you battle this at most lenders. Ford and Toyota Credit aps make the process a hair easier. But many cars don't qualify for Corp lending. P1FCU is my go to lender. Thank you P1FCU”
9AM - 5:30PM
200 W Honeysuckle Ave, Hayden
Banks
“Jennifer and whoever the manager that helped her today are the kindest people. Thank you for your kindness and willingness to help and go the extra mile for me. I appreciate y'all and hope y'all have a blessed day ❤️”
“I recently opened multiple business accounts along with a personal checking account at the Chase CDA branch. Thanks to recommendations from a few acquaintances I was introduced to Teresa De Benavides. Working with Teresa was truly a delightful experience. She stood out as one of the most helpful individuals I've encountered in the banking industry in recent years. Her dedication to addressing my needs was evident, and she treated me exceptionally well throughout the process. Teresa's depth of knowledge was impressive; she effortlessly addressed all my questions. I cannot praise Teresa enough for her outstanding service. She embodies the essence of what banking used to be. A+++ experience, without a doubt.”
9AM - 5PM
125 W Ironwood Dr, Coeur d'Alene
Banks
“I had the most wonderful customer service experience with Kristen Guild when I came in to open my business bank account a few days ago. Besides being great at her job, she's friendly, funny, relatable, and sharp - all after 4pm on a Tuesday. 10/10 for a first encounter, instant fan of Mountain West!”
“I would give this branch 10 stars if I could. The customer service here is always above par. I have liked using this new branch that recently opened a few years ago. I am always greeted by smiling faces and asked if they can direct me to the correct window or location. Recently I dealt with a representative named Alicia Quaintance, and she went above and beyond to make sure that I was well taken care of and that all of my queries were being handled. Thank you to Alicia and to that particular branch of Chase bank for handling my needs so efficiently.”
“I have been with Wells Fargo for well over 20 years and it has been a very good experience for me. Most of the tellers and bankers I have worked with have been friendly and professional. I go to this branch most often, as it is on my way to work. The lady who works at the drive through here in the mornings is so kind and friendly. I can't remember her name, but she looks like she is in her mid 20's and is blond and always smiling. She is always courteous and professional and adds a personal touch, even if it's just her warm tone of voice. I always feel like she sincerely cares.”
“This review is for a diligent employee at the Post Falls branch - Josiah. I am a real estate agent and the title company, the personal representative of the property and myself could not get anywhere with the corporate or people in charge of loan pay-offs. A request had been on-going since April while the property was in escrow. We had 1 business day to keep the transaction from falling apart. Our title officer had never encountered such obstacles in getting a pay off amount. I walked in to the branch and told Josiah I was very frustrated with the company he works for but I was not going to take it out on him. I just needed help. He assured me by the end of the business day he would contact the right people. He followed through and Global Credit Union is very fortunate to have a dedicated and responsible employee.”
“Friendly and helpful staff. I've banked with numerica about 5-7 yrs. Not happy they won't sell rolls or boxes of coins unless it for business use. They helped me get my car at awesome apr with decent payments.”
“I’ve been to many branches. This one has the best customer service!! Tellers are always willing to take the time to solve problems.At another branch yesterday, one of my concerns was completely blown off, offering no assistance at all. I was ready to leave the credit union for good.Today, at the Crossroads branch, Will was amazing. Listened and solved my online banking issue. Because of how he handled this, I will stay with STCU.”
“I set up my account and cd today at Post Falls ICCU. I was assisted by Taylor C. She was very knowledgeable and explained all steps clearly. I will definitely recommend ICCU to others.”
9AM - 5PM
16234 ID-41, Rathdrum
Banks
“Outstanding service! I made an appointment online to open a new account and take advantage of their $2,500 bonus offer. Sean called me that same day to confirm our appointment. Sean was SO professional, polite and personable. Sean made my experience exceedingly positive! Thank you for the great communication and service!”
“So kind and helpful! We worked with Cory to set up kids accounts. He was kind and put up with us (we are difficult too). Totally recommend this bank and this branch!”
9AM - 5PM
465 W Bosanko Ave, Coeur d'Alene
Banks
“Pretty good in person service. I dock a star overall due to issues with the bank denying direct deposits or charging a 6 dollar fee to process them... I don't know why there's a 6 dollar fee for bank people to do the bank work.”
“Love love this bank. Great customer service. Have had to replace my debit card a few times due to unauthorized charges...be careful where you shop online...went into the branch, a few minutes later walked out with my new card and the bogus charges sent for investigation. Was reimbursed within a week.”
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“I've been a member for over 5 years and I've never had any instances of screw ups on the banks part. Always very personable and friendly! I've done business with Dalton Gardens and CDA and have had only good experiences! The only time the lobby is closed is if it's before 9am, in which case the drive through is open. Very happy with this credit union.”