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April 2024 by Debbie Ann Smith
They have gotten a little better at this store. The cashiers are a little friendlier which I appreciate.
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April 2024 by Marino Metcalf
I had this Walgreens print my college graduation cards. This was a big job and I am very particular with the product of this print due to the pricing.Not only did the Lindy call me when she did not feel like the print was coming out the way it should, but also reassured me throughout the revision process that things would be made right. We adjusted the print and worked together to ensure that I was happy with the end result.This was an amazing experience and I would trust this Walgreens for all my future photo printing needs!
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March 2024 by Opie Ghoul
Word to the wise: PLEASE DO NOT GET YOUR PASSPORT PHOTOS DONE HERE. I had arguably the worst experience today. First and foremost, the guy running the photo center was annoyed/disinterested in any sort of human interaction from jump. Any simple questions or concerns I had for him during process was met with IMMEDIATE defensive bristling and responses that made it clear he thought I was an idiot. (i.e: I noticed he got a decent chunk the battery wall that the screen was in front of in my photo, so I politely asked if he was going to crop it out, seeing as the Department of State is strict about having a white background and his response was a very frustrated “I’m going to fix it!”). After a 15min wait, I got my photos only to see that the background was digitally edited out and there were very obvious cropping lines around my head, which again goes against passport regulations. When I mentioned it to the girl (the guy was nowhere to be found when I picked up the photos, conveniently), she just gave me a tired, apologetic look and said that they had to do it because of the “no shadows” rule and directed me to the checkout.If this location isn’t even going to bother following ALL government guidelines accordingly, don’t offer the service or at least make that $18 (ridiculous price for the half-hearted chop job btw) refundable.
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March 2024 by Coleton Lundwall
Nice to meet you
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February 2024 by Mobear Robb
Awful.....just awful.
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February 2024 by Shannon Martell
Looking through these reviews it comes as no surprise that this Walgreens, and perhaps Walgreens in general is on a major decline. Not only is the staff rude and untimely, but the staff is allowed to run around slapping toddlers willy nilly. Excellent job. Kudos to you.
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December 2023 by Luke Denman
This place is absolute garbage. I can't wait to hear my meds elsewhere. Went tonight to get my meds at about 6pm. No one on duty and I'm completely out of my meds.Here we are a year later and it's still the worst place on earth to get my meds. I've had my insurance on file for over 2 years and they don't bill it as they should. So again, I've wasted my time sitting in line to be told it'll take a while longer. I can't express how much I absolutely hate this company. I'd have better luck getting my meds from the drug dealer in my alley.
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November 2023 by Angie Brainard
The pharmacy at this store is the WORST. The techs are horribly rude, I imagine because they are so over whelmed and understaffed. This is the most conviently located pharmacy in Coeur d'Alene, so I imagine extremely busy. It's making millions of dollars for the company. It should be their pride and joy and needs updating and staffed properly immediately. Their computer system is completely unusable, evidently. Only one in five of the text of ever been able to type something in and immediately give me an answer. Most of them stand there, frustrated, looking uncomfortable for up to 10 or 15 minutes typing away before they say "oh I can't find it" or" it was missentered " You really need to address your computer system. My husband is on 7 monthly prescriptions and it is extraordinarily frustrating to have to come back and forth three and four times a month to get them all when they should all be refilled the same week the same way and picked up the same day every month. It is so frustrating fighting with this pharmacy every month to get all of the prescriptions
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October 2023 by Sudha Rajender
Absolutely the worst. My medications are very essential. If they encounter a problem with the insurance they never follow up. I called to check on the status of my prescription and was on hold for 40 minutes. I hung up. This is not an isolated incident. Walgreens is the worst. I am switching to a different pharmacy.
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October 2023 by Lindsey Haberman
Terrible customer service within the pharmacy itself. People come to a pharmacy because they are sick. I understand that Coeur d'Alene is busier than ever and that they are possibly under staffed, but to make me feel like I'm inconveniencing their day to pick up medication, and for my two toddlers nonetheless, is unacceptable. I called our pediatrician to ask them to call my prescription in somewhere else and explained my experience. They proceeded to share that they have heard from a lot of people that this Walgreens pharmacy is not easy to work with.
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October 2023 by 61Axtzy
Has a problem with not giving meds to you. Had a concussion and a fractured wrist. And wouldn’t give me my medication. And by multiple people. Have also told me about this exact store refusing to give people their medication’s.
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October 2023 by Zach
Walgreens is horrible find another pharmacy. They took all day and when I called to check in they never answered the phone I was on hold for an hour so I went by to check on it and they said it was held up because the insurance card they had on file wasn’t working. THEN WHY DIDNT YOU CALL ME TO GET IT FIXED?? I will not be using this Walgreens again I’m still waiting on my prescription.
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September 2023 by John C.
To call these people inept would be an insult to idiots. While on vacation I had to go to urgent care, the physician sent 3 prescriptions to this store at 11:00 AM. At 4 PM they had managed to fill two of the three. I told them to give me what they had, as 6 hours without any medicine seemed like an issue to me. When I checked later they no longer had any record of the third prescription. I truly hope Walgreens corporate reads these reviews, and then fires every last person in that store. I called the urgent care at 8 PM and they tried to reach out to the Walgreens, they never answered the phone. I cannot stress enough the utter ineptitude of the people at this store. Ultimately the doctor called Safeway and they were able to fill the prescription in the 15 minutes it took to drive there. Keep up the good work Walgreens, I cannot imagine a company entrusted with people's health to possibly suck any more than you.
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August 2023 by Inka-Christine Walker
Went to the pharmacy drive-through to pick up my sons prescription. Very quick and pleasant service. Thank you!
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June 2023 by Dana Gorder
Came here to print some last minute inserts for our uncle’s service pamphlet. Theresa was very busy and still took the time to help us print the documents and got us out the door on time. Thank you Theresa!! You made this day much less stressful.