This Verizon store provides exceptional customer service and an outstanding in-person experience. Customers consistently report it is the best one around, with the most technically qualified and professional service in the area. The wireless sales consultants are noted for their patience, kindness, respectfulness, and honesty, handling themselves with the utmost professionalism. They offer transparency and take good care of customers, answering any questions even after a purchase is complete. The staff provides immense help through processes like upgrades or starting a new plan, and are not pushy on sales. Consultants demonstrate remarkable dedication, such as staying long past closing time to solve complex technical problems. Customers receive help with troubleshooting, upgrading phones like the Apple iPhone or Samsung Galaxy, and selecting wireless accessories. The service is so appreciated that customers express gratitude and consider the consultants almost like family. The store invites people to call for an appointment or stop by for the latest promotions and exclusive Verizon services.
I want to recognize Matthew Isham for the outstanding work he did on my behalf yesterday. His patience, demeanor and conscientious effort to work me to transfer my files from my damaged device to its replacement was commendable. Please give him my thanks for a job well done. He's amazing!
September 2024
This Verizon location is always very professional and gets issues resolved when they come up.
July 2024
Nick Prosch has sold us multiple phones and always handles himself with the utmost professionalism and honesty. If you’re looking for transparency and someone who will take good care of you/ answer any questions after your purchase- go see Nick!
Thanks for our new IPhones and IPad!! -Mike and Jessica Neglio
