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March 2024 by Kirk Knight
Really bummed about my last experience here. Owen and his co worker were very unprofessional, pushy, and quite touchy. I went to pull into the bay and was met with the tech cursing under his breath at me. They must not think people have their windows down.Haven’t had bad experiences like that in the past but I think it’s because they were about to close down for the day and resented more business. They even closed the doors on me to make sure I paid them.I recommend checking out a place like Lloyd’s automotive. It’s not quite as fast but it’s cheaper and the guys there are really kind!
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March 2024 by michelle bristow
The location of this Valvoline is convenient and easy to access. The service was friendly and professional. I was happy with how quickly my vehicle was serviced. Thank you.
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March 2024 by Dylan Riddle
Showed up, got an oil change, went to work. After work engine sounded weird, engine light came on. (Newer nicer truck). Went to autozone and read it was an oil filter. Went back to Valvoline to see if they messed up. Come to find out there was silicone residue on my dipstick the previous day and it was “forgotten to mention” to me. So now I’m truck less for a week. Thanks autozone.
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March 2024 by Shelly Mitchell
Super fast, great service, nice staff. Will use again.
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March 2024 by Maureen Baxter
Update. The response below is just baloney. I reached out via email and nothing. Just know they will mess up your car not fix it and lie to make themselves look better.I went there 1-28. My neighbor saw something hanging down the same day. I went back in to have them fix it and they said it was my skid plate and that it was hanging down when I came it. The only thing they said about the skid plate was that it was scratched . When I went back today they tried to tell me that they had informed e it was hanging. They also removed my oil from the top. That is odd considering they never had before. I won't be taking any of my cars back or will I advise anyone else to. It's the lie for me. You mess up own it don't lie to me.
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March 2024 by Gary Schaefer
Great staff
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March 2024 by Gordon Smith
Put the wrong oil in one of our vehicles and didn't tell me they didn't replace the drain plug on our other car. Stay away! Stay far away from this place!
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March 2024 by Logan Charles
Super nice people very fast and efficient I have no problem telling anyone and everyone to use Valvoline they are by far the best option I was very pleased with my visit. 10/10
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January 2024 by Jessica Gabriel
Wow! I’m not easily impressed but I am with the service delivered w competence and friendliness at this valvoline on 3rd st. Owen was particularly amazing and gave me such great information and even knew how to reset the maintenance required light on my car’s complicated software . All this w a smile AND it cost me $30 less for a full synthetic oil change would have at the dealership!!! I’m sold!!
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December 2023 by Chrystin Marks
EXCELLENT service. These guys are very knowledgeable. They didn't try to take advantage of my regarding any kind of "repairs" I might need. They were really friendly. Great customer service. Thank you Valvoline!!!
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December 2023 by Maxi Taxi (Maximus)
They take longer than I'd like, but their service is good. Friendly people go a long way.
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October 2023 by Eric Wootton
Nice guys, but my car was in worse condition when I left the garage for a simple oil change:- Skid plate put on backwards- Bolts stripped- Air filter clips broken / missing- Did not change oilApparently was serviced last time by someone who does not work there anymore which is where these problems stemmed from.. but was hoping more could be done than "sorry"
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October 2023 by Andrew Moffat
The workers are helpful and honest. I had tire damage that was revealed when my tire pressure was topped off. They showed me the damage and recommended a good place to get it repaired. Chill crew and very friendly
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September 2023 by Heather Gemmrig
Extremely friendly crew! Did a great job, didn't pressure me to buy extras, just let me know what was recommended for my mileage, and replaced my cabin air filter that I had purchased earlier and just hadn't gotten to yet! Will definitely be returning!Services: Transmission
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August 2023 by Tiffany Nation
The wait time is always SO long at this location. This is the second time I have went where the app said 0-10 minute wait time, however, when I got there he told me 40-50 minute wait. The first time it happened, I waited for 2 hours, but that is because they did not have s part for the car in front of me and they had to go to another store and get it but had the car wait in the bay instead of having it move to change my oil. I was the next one in line after that car, but meanwhile in the other bay cars just kept coming in and getting serviced while I sat there for 2 hrs. They could have at least had me switch bays and change my oil. It was so hot out too!The guys that work there are really nice and I like that I can sit in my car the whole time and I can usually find a coupon too! I can’t remember if this location does, but I have been to another where I could watch them on video changing my oil which I appreciate. I will return, but please fix the app so that it is accurate!!!
