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January 2024 by Dan Morin
I had a client come to me to get their car dialed in to put up for sale, Volvo C30 with 160 clicks on the odometer great foundation but certainly needed some love. After a couple days we were done. The car ran a little rough on the delivery drive but nothing CRAZY atypical of a 160k mile rig and no lights on the dash whatsoever as i was watching for an airbag light the entire ride. I thought nothing of it, however when the client started his car to move it called with some concern. We found the last spot that had worked on it (though it was work that had ZERO possible impact on the issue) i found that it was Silverlake Auto which is run by one of the Superstars in the auto service industry Ryan Bethune. I called, arranged to have it brought over and he ever so quickly was able to debug the issue and get this thing fully into selling shape! Insane how great of an experience we had overall......as if it wasnt the expectation based off previous interactions nonetheless he once again knocked it out of the park for us here at #a2dcda thank you so much Ryan you da man!
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January 2024 by Devin Moon
Work done: Tire Patch.These guys were rad. Emmerson at the front desk was so wonderful to work with, from the time I called to ask about getting a tire patched to checking out. I can't remember the last time I had a truly enjoyable experience at any sort of auto shop. This tops the list. They know i'll be back!
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November 2023 by Brian Franta
I had a great experience with Silverlake Automotive. I was visiting from out of town and the front end of my truck had developed a clunk as the weight shifted from one side to the other. I needed. to get back on the road the next day so was hoping that it could be addressed asap. I was pretty sure it wasn't serious but the clunk was making me crazy, plus if left unrepaired it could develop into something serious. Silverlake was able to fit. me in that afternoon and make the simple repair on the spot at a reasonable cost. I highly recommend them. They were friendly, courteous, and professionalI am back home now several states away and am pleased to say, I had no issues on the road. Thanks guys!
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November 2023 by Calvin Sugg
Great service, great folks and a great company. The folks here are honest and straight shooters. Their work is top notch. I like the report they provide with low priority service suggestions on up to what is required. I think you'd be hard pressed to find a better place to take your vehicle with the level of attention and service Silverlake Automotive provides.
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November 2023 by Harly Norris
First time I tried Silverlake automotive within a day they told me 3 different prices it would cost to do a seasonal tire change. Only thing i asked from them was to put the good tires on the front cuz it’s front wheel drive they did the opposite. They chipped up 3 out of 4 of my chrome wheels. Very noticeable. Also chunks of the bead are hanging out from in between wheels and tire.
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October 2023 by Matthew Friedmann
I recommend Silver Lake Automotive to anyone who needs service or repairs and wants a top-notch experience. They are honest and fair, thorough, and all work is done with the highest integrity. I trust them with all of our vehicles. You may find a cheaper alternative, but you'll get what you pay for. Buy cheap, buy twice, as the saying goes. I always leave their shop feeling like I got more than I paid for. I'd give them six out of five stars if I could.
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October 2023 by Corbin Ash
This is the second vehicle I have taken to these guys. I won't take anything anywhere else. They fixed what another shop could not in a very timely fashion and for an excellent price! I was shocked when I got the bill (in a good way). It was an emergency situation while I was at work. They even drove my wife to the rental car company. I'm thoroughly impressed. Thank you guys!-CorbinServices: Auto engine diagnostic
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October 2023 by Alycia Lee
The two service advisors were very informative and attentive! They made sure that I understood everything that needs to be done to my vehicle every step of the way! They kept me updated and communicated as we progressed through the quest to get my car back to working order...Thank you guys, I will be back ❤️Services: Vehicle Inspection
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October 2023 by Blane Crawford
Silverlake Automotive made time in their schedule to diagnose our cars problem when all the Ford Dealerships in a fifty mile radius told of they were five weeks out for an appointment. They quickly diagnosed the problem and were willing to work with our Ford extended warranty to repair our car in just a few days, just in time for a long road trip! Thank to our advisor Ryan and the crew at Silverlake Automotive, great service!Service: Steering & suspension repair
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October 2023 by Pam B.
I've been going to one of Will's auto shops since the time he opened his first location. Each shop has done work on my car and it doesn't matter which location I go to - the staff take care of their customers! Thank you Silverlake Automotive & congratulations on opening up your 4th shop in Rathdrum the beginning of November 2023!!!
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September 2023 by Jessica Eversole
They are little more expensive but they are worth it because they are honest!!! I have never had them give me a million things that need fix that doesn’t. They have never messed with my car to get me back in two weeks later to make more money. They are my go too, and I would highly recommend them. The only thing that sucks it’s kind of a wait. At least you’re not dealing with greedy mechanics.
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August 2023 by Jason Falske
These guys are awesome!! I got flat tire the other day a couple of blocks from this location. I called them late in the afternoon to see if they could handle the repair same day. They told me to bring my truck in, and they would handle it. They had me in and out in 45 min and did not charge me. These guys will have my business moving forward!
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August 2023 by Lloyd Pounds
We were very fortunate to have the people at Silverlake Automotive take care of our vehicle. During a Thursday afternoon our water pump failed on our van. I looked at local shop reviews and decided to try this place out. They did great work at a reasonable price and even managed to finish it in the time frame I needed, despite additional issues arising. The manager Julia even stayed a half hour late so I could pick it up before the weekend. I am a former mechanic and was impressed with the level of professionalism and quality of work.
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August 2023 by TnT H
I am using my wife’s account to post this review.My name is Tom. I have been using Silverlake Automotive for all of my car care needs.It is always a pleasure working with them. They are professional, polite, and knowledgeable. I usually speak with Emerson Sutherland who handles the scheduling of service. He is a pleasure to work with. They are better than all the other car repair facilities I have ever used.I have no need or desire to go any place else when my car needs servicing or repairsServices: Transmission
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August 2023 by Casey Stockwell
I brought my jeep here to have them diagnose what was wrong with it and they went above and beyond anything I could have expected. I dropped it off on a Tuesday and was told they wouldn’t be able to look at it until Friday which is when I was supposed to be heading out of town but Emerson was able to fit me in to their very busy schedule and helped me figure things out by Thursday morning… A full day before the estimated time! Although I ended up having the work done somewhere else closer to home (I live in Seattle), Emerson and everyone at Silverlake automotive were awesome and I could not have asked for better service or friendlier staff! If anyone in Coeur d’Alene ever needs a recommendation for a place to work on their vehicle, this is the only place I will ever recommend. These guys are the absolute best. They are honest and willing to go out of their way to make sure their customers are well informed and kept up to date with everything they are doing for them. 10/10 from me!!Services: Auto engine diagnostic