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February 2024 by mike parent
I went in today to purchase a new phone. I'm not the best tech type person and was a little anxious about transferring all of the contents from my old phone to the new one. Dakota took wonderful care of me. He did everything for me right in the store. I'll also mention that he helped me choose a phone that was right for me and not just the most expensive. Class act and wonderful experience. Thank you again!
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February 2024 by Alisa Brown
Whitney was so patient and calm when getting me set up with my phone. We ran into some glitches getting everything transferred over but she was a perfect example of wonderful customer service and professionalism.
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February 2024 by Benjamin
We recently switched our phone service from Verizon to T-Mobile. At T-Mobile we were able to talk to a very knowledgeable, very helpful woman named Barbara who helped us through every step of the process. Talking to an employee in person makes it extremely easy to ask questions and complete the task of paying for you monthly plan.
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February 2024 by Lynn Cogan
The people there were very helpful and very nice it help make my experence easier
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February 2024 by Greg Farmanian
Outstanding customer service by Barbara who went out of her way to help. Helping two customers at a time with a positive pleasant attitude.
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February 2024 by Elizabeth Mello
Came in with some trouble figuring out my new iPhone and Andrew helped me out explaining everything to me clearly!
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February 2024 by Johnette Hawke
Andrew was helpful and knowledgeable about my issues I was having with my account! Would highly recommend anyone with issues to work with him!!
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February 2024 by casey barnes
Very nice people
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February 2024 by Dawn bogner
I am not happy with T-Mobile right now with the slamming & cramming your customers! I was promised one thing and did not get delivered. Then the bill came in & it was $100 over quoted price. T-Mobile says oh well that's Your problem. I'm going Back to my dependable carrier. Who doesn't slam & cram the customers lying the whole time
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January 2024 by Jessica J.
If I could give zero stars I would. My husband and I went to the T Mobile in Cda because we wanted a family plan. We were with Straight Talk and wanted to use our old phones which he said he could do. The man who was helping us switched us over to a family plan before informing us that our Straight Talk phones were locked and we could not use them. This was after saying that he had done many transfers from Straight Talk, so you would think he would have already known that would happen. THen my husband had to buy a phone so he would have the ability to call straight talk and get our phones unlocked. After calling Straight Talk, we were told there was nothing that they could do since our numbers now belonged to T Mobile...something else that the man who helped us should have known. So then, feeling scammed we had to get new phones. When My husband went in to get the phones, they charged him for setting up the 3 lines when we were told we would only be charged for 1, then the phones they gave us came out to 30 dollars more than it said it was on the wall. The sales rep said it was a slightly different model and he "Didn't think it would matter" A total Scam, we were lied to and lef on the entire way and no we are stuck with them for 2 years...Please do NOT go with this company. They lie to your face just to get sales.
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December 2023 by Eli Shoup
Andrew, the front line store rep, did an amazing job today. Seamlessly handled the concerns of all 4 customers in line within less than 5 minutes, while working the entire store himself. This is why I stick with Tmo 4L! Get this man a raise.
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November 2023 by Josh Kellberg
Dakota and Nathan were both awesome! I want to thank them for helping me switch my businesses phone service from Verizon to T-Mobile. I appreciate your friendly and courteous professionalism!
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November 2023 by Julie Cook
Andrew waited on us at T Mobile and our experience was excellent. He was friendly, polite, respectful and helpful. He knew what to do and we are so pleased and happy that we changed to T Mobile
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November 2023 by Austin Edwards
Dakota was so helpful and knew exactly what I needed help with. He definitely knows his line of work and for that I am very grateful.
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October 2023 by Dana Ortega
Michael Vance fixed the find my iPhone issue with my new phone in just seconds ! No long wait time! Friendliest guy around
