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September 2023 by Martin Zaluski
Good value on a great truck. Travis gave me a thorough video tour, and then delivered the vehicle part way. Pickup was like advertised with NO SURPRISES. Would recommend.
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August 2023 by Jeff Cheser
We had a great experience with Sunset Motors.Rick and Travis did a fantastic job in earning our business.Clean vehicle at a competitive price.
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July 2023 by Tyson Carpenter
Absolutely amazing people Rick and Travis were very friendly and were able to get me into my dream car. 100% would recommend doing business with them.
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June 2023 by Emma Fanning
Travis here at sunset motors is such a helpful & laid back salesman. Helps you find what you are looking for within your budget! Soo helpful! Such an easy process to go through! 10/10 recommend these guys for your next car purchase!!
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June 2023 by Brandon Ludwick
I would like to commend and thank Travis for his excellent professionalism and fantastic service. I love the vehicles that I bought at Sunset Motors. I highly recommend Sunset Motors to anyone looking to buy a pre owned vehicle in the Coeur d'Alene/Spokane area.I got a great deal on the vehicles that I bought there and I'm going to buy all my vehicles at Sunset Motors from now on. Sunset Motors we love you!!!!
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May 2023 by Amy Becker
We absolutely loved our experience buying from Sunset Motors! They were extremely helpful in sending extra pictures and videos of the truck we were interested in before making the drive. They were also very patient during the week after while working out financing. They are extremely honest, great with communication and you can tell they have your best interest in mind. We would highly recommend buying from Sunset Motors!
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January 2023 by Steffeni Crowley
⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Rick and his crew! This was by far the most painless transaction I’ve ever experienced! Straightforward and ethical business practices. No bologna from anyone. No pressure from anyone. Just a wonderful small business with wonderful people taking wonderful care of their customers! If I could give a 10 ⭐️ review, I would in a second!!!!!!! Thanks Rick, Gerianne and Travis!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!!!!!!!!!
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November 2022 by Colorondo
Recently, our daughter was in an accident and needed to replace her truck. Since she's just starting out in her adult life, she doesn't have a lot of experience in buying a car. She and her boyfriend went to a few dealerships and found a few trucks she liked. Then she found the one that she felt was perfect for her. Unfortunately for her (as she would later discover), it was at Sunset Motors in CDA.After she took the truck for a test drive, she negotiated a price with the salesman (Rick), who wrote up a sales contract and took a refundable $200 deposit from her while she awaited her insurance check. The next day, Rick called and said that unbeknownst to him, his "nephew" had already sold the truck to someone else the day before she bought it and had "forgotten" to put a sold sign on it. He also said that his nephew was now (conveniently) out of town and was therefore unavailable to discuss the problem.Our daughter, who had already started purchasing accessories for the truck, was understandably heartbroken (to the point of tears). She asked Rick about getting her deposit refunded to her, and he said that he "didn't know how to do that" and that she would have to come in to the dealership.So our daughter and her boyfriend drove to Sunset Motors to talk to someone to try to get her deposit back. As luck would have it, the other buyer of the truck showed up at the same time with the cash necessary to complete his purchase. She talked to him and discovered that he had bought the truck the same day as her AFTER she had signed her sales contract and made a deposit. The other buyer was very nice and offered to let our daughter have the truck, but she said that she did not want to buy it from a dealership that was so unethical. She also told the new buyer the price she had negotiated for the truck, and he told her he had offered considerably more (hence, Rick's fabricated story).Our daughter told the owner of Sunset Motors (Travis) what had happened. Instead of apologizing and trying to make things right, he was very rude to her and told her that her purchase contract and deposit "didn't mean anything".This was an interesting statement considering the fact that our daughter had taken the contract to her bank, which had granted her a loan based on the contract. So evidently, the contract and deposit meant something to the bank.We found it troubling that even though written contracts are legally binding in the United States, the ownership at Sunset Motors has decided that they "don't mean anything" to them. We're sure most lawyers would disagree.Rick wasn't there when our daughter and her boyfriend were talking to Travis, but later that day he called our daughter's boyfriend and yelled at him for "costing him his commission". He also threatened to call our daughter's boyfriend's new employer and complain about his "lack of professionalism." (Rick's level of hypocrisy is astounding).We have told our daughter's story to everyone we know and DEFINITELY DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE who is considering buying a used car.It's dealerships like Sunset Motors that perpetuate every negative stereotype of used car salesmen and make people want to avoid them.We wish Google had a zero stars rating, because this business certainly deserves one.
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October 2022 by Genifer Gardner
I highly recommend Sunset Motors for your next vehicle purchase. They don’t offer in house financing but they do work with local credit unions. They are honest and stick to their word. Travis was so patient while I worked on my financing. He gave me a handshake, told me “the truck it’s yours” and took the truck off the website while I worked on my financing over the course of two weeks because my life was so crazy busy. I didn’t have the time to get to the bank before they closed. In the end we made it work and I couldn’t be happier with my new, beautiful truck! The price was better than anything I had found for similar trucks at larger franchise dealerships. I encourage you to bring your business to this family-owned company the next time you are in the market for a quality used vehicle.
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October 2022 by Vinnie Sanchez
Best experience I've ever had buying a car. They treat you like family which is why theve been in business for so long. Travis, Rick and Mike go beyond expectations. They even save me an additional $1,200 AFTER I agreed to the numbers! Thank you Sunset Motors!
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October 2022 by Chad M.
Backed out after receiving negative reviews on Yelp.... Caving to a woke mob, pathetic!
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August 2022 by Howard johnson
Thanks You for the Great Service.Travis was very helpful and a pleasure to work with, the purchase went very smooth and I got the truck I wanted at a fare price!Personally I take take the bad reviews with a grain of salt, I was in customer service and sales for many years and know customers can be a royal PIA to deal with. Vehicle purchase is a big investment so do your homework and know what you want and what what your willing to pay, most of all treat others the same way you like to be treated, works every time!!
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August 2022 by Michelle Macdonald-Mesler
The entire crew at Sunset has gone above and beyond helping me with my purchase and all follow up issues I've had with my used Jeep. They are a family run business and treated me just like a member of the family. My husband is deployed for a year and I have been able to rely on the whole Sunset team to address any issues that have come up that I've been unable to assess on my own, to include helping me connect and communicate with the Jeep dealer regarding a warranty issue! I can't say enough good things about Sunset and highly recommend them!!
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June 2022 by Mark
I bought my first car from Travis at Sunset Motors during the late 1990s. I didn't know anything about cars, so I went with Travis's recommendation. I was young and I did not take very good care of the car but was still able to put 285k miles on it before selling it to a friend.I purchased my second vehicle from Travis as well. I put 220k miles on it before selling it my brother. It still sits in his garage with nearly 300k miles on the engine and starts like the day I bought it.I just bought a third vehicle from Travis, and I will continue to buy and recommend vehicles from him only. The sales and service of this locally owned family business meets exemplary expectations.
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May 2022 by Andrew Weatheread
Travis helped me purchased an F250 from sunset motors 4 weeks ago and I had a complex but, positive and responsive experience. I test drove it home only to get a flat without the spare tire key. Travis drove over and hour to bring me the key at 10pm. After buying the vehicle, the check engine light came on and I had noticed it didn't Take fuel well, had a code reader put on it, came back as pcm/ecu. Travis had it back to me in three days with a new evap system. 2 days later light comes back and it revs in idle, same code comes back, Travis took it to a local ford garage, had it back to me in a week, all new spark plugs one misfiring. Driven it for about 2 weeks now no issues. Overall the experience was positive and accommodating.
