-
November 2023 by Cotton Taylor
First of all, the three young service writers are EXCELLENT!!I had to have extensive work done and they did a great job. This is the first time I’ve used Silverlake, it won’t be the last.JT
-
November 2023 by Kollin Luman82
I was passing through town when my car broke down. Silverlake got me in and fixed my car the same day! Nobody does that these days. They got me back on the road quick! Love this place! Great service at an honest price!Services: Auto water leak repair
-
November 2023 by Tepps McCoy
Had my car towed here with no idea what was going on. Battery would send charge to the starter, starter would ‘whir’ and nothing would crank! Worked with the amazing, super professional employees here to find out it was actually an issue with my crankshaft that should’ve been included in a recall for my car (2014 Hyundai Sonata). Helped me get it towed to a dealership and didn’t charge me for the diagnostic work they’d done. Amazing amazing amazing!! I’m now getting an entirely new engine from the dealership for free, because everyone at Silverlake were amazing and honest people! Cannot recommend any mechanic more! I will be referring all friends and family in the area to them.Thank you to everyone at Silverlake!Services: Electrical
-
October 2023 by Tim Berg
These folks are fantastic. My 2000 Nissan Xterra broke down after my trip from Portland to Spirit Lake and they got me all fixed up in record time. Great service, great shop, happy customer. My truck has been running with no problems since then. I waited a few weeks before I left a review to be sure and I'm super impressed and happy with silver lake auto. Highly recommended. Thank you guys!! (And girls!)
-
October 2023 by Michael Parmenter
I just had a full "140 point check up"and they listen my oil as good, coolant as good etc and I just checked them both about a week after the service and they are far from good. Don't trust the pictures they attach to your "check up" because they are far from accurate. Highly recommend services elsewhere..
-
October 2023 by Kelly Bickford
I am very pleased with the service and support I received. Everyone that works at this location went above and beyond for me the last few months. Because of their caring hearts and generosity my car is functioning so much better, and honestly likely prolonged the longitivity that I have with this car. I will be forever grateful and appreciative. Thank you so very much!
-
October 2023 by Dan C.
Nice surprise, I needed a break light changed, normally I would do something like this myself but I was a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy
-
September 2023 by Jessica Eversole
I would highly recommend them. They are a little expensive,but trust worthy. That’s one of the biggest things is finding a trust worthy mechanic, that’s not just trying to make a quick buck. I have always brought my car to them to fix, I’ve never had to come back two weeks later. If you’re not looking for a shady mechanic, I would definitely come here.
-
September 2023 by Miguel Sanchez
Refused to replace tierod as they said they would post a 224$ tow from postfalls. Wanted 2,900$ to do balljoints and other tierod or nothing. Hired a Mobile mechanic. Did the job for 125$ on the sidewalk next to this business. Drove away fine. Still cruising days later. F 'em.
-
September 2023 by danny rodgers
Jordan always gets me in and fixed up when I need it. They keep my dodge Cummins on the road and driving like a new truck. They will always have my business!
-
September 2023 by Brandon J
Took a week to get an appointment.Dropped the truck off at 2pmAppointment was for 2:30Get a phone call at 3:30 that they were running late and that the car wouldnt be ready until 4:45My only ride will be in Post Falls at 4:45. So now I have no way to get my truck.All this for an oil changeService: General repairs & maintenance
-
August 2023 by Toni Brey
Jordan at Silverlake on Hanley was great to work with! We brought our son's old beater truck to have a ton of issues diagnosed. Jordan took time to explain everything to us and we appreciated the detailed printout from the inspection.
-
July 2023 by Bob Albing
My wife and I have been bringing our vehicles to Silverlake for over 11 years. The mechanics are excellent, but it’s the customer service people that really set it apart. They explain things well and don’t recommend unnecessary work. And when they have made a mistake, they fix it.
-
July 2023 by Marie Ost
I highly recommend!! Super friendly staff, great customer service and high quality parts.I will definitely be returning to this location
-
July 2023 by Chris B
Was on a road trip when my AC went out 1000 miles from home heading into triple digit heat. Called them on a Friday afternoon and they scheduled me for first thing Monday morning. Repairs required a good amount of labor and parts but they managed to get it all fixed up by Monday afternoon so I could get back on the road nice and cool. Could not be more impressed with their work and customer service. Highly recommend Silver lake Automotive.Services: Auto A/C recharge