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March 2024 by Sean Steiner
I scheduled an appt to have the cracked windshield replaced on my '07 Escalade. The appt was scheduled for 8 am ( they open at 8am) and I was early. They got me in about 10 min early and completed the job by 9:10 am. The guys onsite were great to deal with and did a fantastic job replacing my windshield. 5 stars for them all. Thank you!
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March 2024 by Zachary Boitnott
an absolute joke. lady calls to confirm my appointment which is great. Proceeds to tell me they wont be liable for trim... cool i can deal with that for the price.... Asks me if the windshield leaks, i said yes because its shattered. Cool no problem. 30 minutes later i get a call saying they wont install my windshield because it currently has a leak.... its shattered and I explained that.... Grizzly glass in hayden has my buisness
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March 2024 by Shawn Wyatt
They made a very small chip in my windshield so much worse. I have no doubt that this was intentional, to force me to buy a new windshield from them.
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March 2024 by John Soy
Very quick and professional!
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February 2024 by Andrew Rockwell
If there was an option zero stars, I would. I've been trying to book an appointment for a front windshield for 3 days now. Their website is a joke and won't let you book with insurance. So I tried to call and speak with someone, and it sends you in a circle, then they just hang up on you. So much for customer service. I will never use them. My local glass company will have my business from now on!
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February 2024 by Brandon Cope
Great experience. I will definitely be returning for any window issues in the future. They really took care of all the little details and gave me a great deal. Thanks guys!
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February 2024 by Tim linahan
Can't even speak to a human
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February 2024 by Nanette Swendig
Staff was friendly and helpful. Love my new windshield
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February 2024 by Danielle Harrison
Thanks. The service was quick and friendly.
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January 2024 by Sun Through the Clouds
We have appreciated our Safelite Service in the past but this repair just left a smudge on the windshield. Not well done.
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December 2023 by greg matsen
They did a good job on my truck windshield. There was a $50 mistake on the original bill in my disfavor, but after I showed the manager my online quote, he fixed it. In fact, the bill was adjusted to be slightly less than the online quote.That is good customer service I think."...we want to make sure everyone leaves here happy...", the receptionist said.Thank you, I am happy about it.
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December 2023 by Kathryn Moore
I would give them 10 stars if I could. I would highly recommend Safelite. When I went to Safelite I was a bit panicked because my truck back slider was cracked and leaking into my cab. I’m highly allergic to mold! I was greeted by Peyton with a friendly hello and smile! She is so kind and helpful and instantly jumped into action trying to help me. Wayne went right out to my truck and knew it was a manufacturer defect since they had fixed one earlier in the year. They asked if they could pull my truck inside to apply crash tape. Wayne spent several hours talking to the dealership trying to get them to help since I didn’t have my truck for that long and also because of the extremely poor treatment from a manager at the dealership. I ended up scheduling it to be repaired and again they went above and beyond helping me! I am so grateful for their help and top notch customer service. If it weren’t for their kindness and help I would have ended up with mold in my truck. I will forever be a Safelite customer and recommend them to everyone. Jace is incredibly kind and helpful. He suggested getting the moisture things to put in there until it could get fixed. Very grateful for this spectacular team and the pride in their work and taking care of people.
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December 2023 by david martin
Coming from a business owner/ technician/shop manager, my technician Kamen was extremely professional, knowledgeable, informative, and clean. Thoroughly impressed!
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October 2023 by Darin Staab
THEY DO NOT GUARANTEE THEIR WORK , like you are led to believe .They Fixed a small chip in my sons truck window , it then spread right away.I worked in the industry and did a million of chip repairs, never have I seen one spread that was this small in size . If done correctly they rarely spread.After looking at it …it was done wrong, and not completely filled.Interestingly enough this happaa lot with safelite. Then obviously ,they tried to get him to buy a new windshield through them. Which last time we did ,it made our insurance go up .Their guarantee is BULL , only great for them ..it guarantees that if not satisfied they will give you a credit towards a bigger repair “more money for them “ which they basically caused the need for a replacement in this case .No more nationwide chains for me. I suggest everyone Take your car to a local shop that actually cares about the individual and their business reputation.
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October 2023 by Beth D.
They are booked out a month to chip seal. They couldn't tell us anyone else in the area to try. We ordered a kit and did it ourselves!
