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January 2024 by Spiritual Matters C.
Worst and understaffed customer service, sale prices items that are not at checkout (so you wind up fighting for it at customer service-take a photo to prove to them), stupid digital discounts that completely baffled most older shoppers, badly stocked shelves and. ... Very Overpriced! I will never shop there again!!
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August 2023 by Fig S.
NATURAL/ ORGANIC SECTION: I stopped shopping here because it's not easy to find organic & natural foods since these products have now been integrated into the store, along with all the genetically modified and sugar latest products. I shopped at Fred Meyer for years, because the natural and organic section was separate from all the rest of the products, unlike Safeway and Albertsons, who had integrated. I am disappointed. CUSTOMER SERVICE: I have always received exceptional customer service counter experience
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August 2023 by Cindy B.
I've always loved Fred Meyer for one stop shopping. It's not what it used to be though, not since Kroeger. Especially in CDA. It's a small store so not as many choices and the clothing choices used to be a lot better brands. Many of the grocery and beauty items I used to buy are only Kroeger brand 'choices' now. (if there is only the store brand, there are no choices) This store is a bit run down and I have had to contact management about a rude foreign woman who works in the store. I will still shop there if I need something specific but our choices are dwindling. The big fish are gobbling up all the little fish.
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July 2023 by Donna F.
Absolutely love this store, being from California I haven't seen any stores like this. One stop shopping at its finest.
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June 2023 by Lori R.
This is a huge store. We don't have them in the state I live in, but they kind of remind me of a Walmart with the grocery store in it. We needed a few items for our camping adventure like groceries and a few RV items and they had everything we needed and then some. We went to self check out, and everyone in self check out had a blinking light because they're registers in self check out we're not cooperating and there were not enough people to help us. We would've been better off, waiting in the long lines with a real person checking us out . Great store for all your needs.
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June 2023 by Maria S.
oh, I used to spend between $400 and $500 every month at Fred Meyer in Coeur d'Alene. In the last two years customer service has gone to from OK to horrible. They obviously don't think much of their employees. For example, in the pharmacy it is way too small for the amount of customers that use it. They had the opportunity to enlarge it when the bank moved out and they did not. I very rarely shop there anymore.
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April 2023 by Kari-Anne T.
Workers are nice, but they keep rearranging things . I like going to stores where I know where everything is, so that I can get in and out as quickly as I can. This is the second time that I've gone in and every single thing was moved to either a different aisle or a different spot. I had been a loyal customer for over 15 years at this one, but also because our area has become overpopulated, I started to going to another store. They only ever have 3 humans at checkout stations, and I dont like to wait in line for 15 minutes. It's become ridiculous. If i go through the self checkout, well i have produce and beer and coupons so i might as well just go through the 1 of 3 super long lines. Plus they keep rearranging everything so I never know where anything is at. I already stopped shopping there but I have to like once a month because Superone doesnt have a couple items I need. Hope someone is reading this who OWNS Fred Meyer because you lost a customer who solely went to you 3 to 4 times a week.
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April 2023 by Brian B.
A wonderful Fred Meyer as far as they go. Generally very clean with tidy aisles and a good selection of damn near everything. Great bakery and produce section. Currently undergoing a massive change in where items are located in the store so a bit chaotic. Service is solid but lines at customer service are long and the store can get very busy at peak times so sharpen your elbows.
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January 2023 by Gigi L.
Horrible customer service in the produce dept! I asked one female (I won't call her a lady) if she knew what aisle the coffee was on. She responded with a resounding "NO". I then asked a guy also working there in produce if he knew where the coffee was. He also said "NO" in an angry loud voice. I reported this behavior to the manager and suggested their staff get trained by the people at Super 1 (who will actually walk you to the item you want). I'll never shop at FM again.
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October 2022 by Lightnin H.
I purchased a Boar's Head Pastrami Swiss on Rye sandwich. Without a doubt te lousiest sandwich I have ever eaten or should I say taken a bite of, spit it out then tossed that over-priced POS out. It's mostly bread, and horrible pasty stick to the top of your mouth tasteless dry horrid bread. The meat if that's what you call it, dry, over-salted gritty dog-food textured swill. Never will I buy another product with this brand name and I will be sure to tell as many people as possible to avoid it. I have eaten better sandwiches at Seven-Eleven. Have a nice day
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August 2022 by Mike W.
BAKERY DOES A TERRIBLE JOB! Whatever you do don't buy blueberry muffins at Fred Meyer's. Go to Walmart or Costco instead. Just bought six in a package. Four of the six had no blueberries whatsoever in them. You can see from the pictures attached it's an absolute sham. The baker should be fired.
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August 2022 by C M.
Poor customer service etc. wouldn't recommend coming back To be honest, felt the checkers they hired all seemed to have some issues overall.
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July 2022 by Michelle P.
Food selection 5 stars. Staffing 1 star. When you have to wait 45 minutes just to check out, that should be managements first indication that theres a problem. It's 1:30 on a Monday and lines are 15 people deep w/2 cashiers trying to help everyone. Boo. Back to Albertsons and Safeway I go.
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July 2022 by Amy H.
They were very over staffed, yet no one was helping anyone or doing anything, just talking with each other. There were only 2 checkers with long slow lines. The woman helping self checkout was slow and had very poor customer service skills.
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July 2022 by Derek T.
A franchise staple of the Northwest. Great year long, seasonal sales. Very clean store, hard working helpful staff. Many have been there long term. I'd say easy parking,....but, narrow parking spaces so I usually park a distance and get my senior steps in, one two three. I buy my fresh crab here and salmon. The deli and bakery department is very good. Oh.....they have a very very good cheese department with great prices. EVERYTHING is sold here. Five stores.
