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July 2024 by Microgrooves
Auto parts store. Go here if you need auto parts
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February 2024 by Caleb D.
I live just down the road from Napa. I own a small hauling business. I own 6 trucks and a bobcat with a dozen bobcat attachments. I frequent this place a couple times a week. Between truck parts, and hydraulic fittings. The teams is always helpful. They always do their best to make sure I walk out with that I need! Appreciate it guys!
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December 2023 by Kevin Tivis
This particular napa has had one of the most comprehensive service departments for years from as far back as 2003 the service and parts have been spot on...but today I had an eye opening experience with one of the employees. I was just along for the ride with my son to pick up a single bolt...right off the employee seemed to have an issue/attitude.... after tapping on the keys of his computer to no avail he asked us to follow him to the bolts..at the bolt bins "with the bolt board above it". My son was next to the employing looking at bolts and the employee found one as long with the incorrect threads my son didn't notice and I assumed the employee could do something as simple as get a 1/4 -28 bolt...do his job correctly. This bolt goes into an aluminum casted coolant crossover pipe and would have destroyed the threads and possibly crack the crossover pipe. When I looked at the bolt I could clearly see the difference. I was pissed at this point.. not only did he look at me and say my son said it was ok while the bolt was in the employees hand but my son thought this guy knew what he's doing...so he placed trust blindly in him till we looked at the bolt.Not only is this unexceptable but would have damaged the part.. The employee knew the thread pattern was wrong but was ok giving the wrong bolt without asking if the thread difference was ok... Fire was in my blood.....how dare any employee in any capacity knowingly give out the wrong part without asking the customer to assure Napa was represented in the correct manner and damage didn't occur because of a lazy employee..Customer's be aware of fake it till you make it employees.The only reason they got 2 stars is because of previous experince... I will not shop there anymore..because the employee would not get a manager at the time either....so there you have it...Always check
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November 2023 by Robert Morris
Aslwas has or can get the parts you need
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November 2023 by Ethan J.
Just wanted to say thanks to the cool guys here. After a long 2 days drive from CA back to the Pacific Northwest my Prius headlights somehow croaked - thank goodness we're already just a couple blocks home. Was in CDA early so I came here and asked one of the guys here for the proper replacement bulbs, they were speedy and happy to oblige, they offered to help me replace it but I had to go back home asap so I just did it myself - tinkered with the car and voila! I like it when the staff volunteers even for the small stuff, so thanks!
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October 2023 by Brett Beasley
Either have or get my parts quickly. Good guys
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October 2023 by Real Estate Photography of Coeur d'Alene
Friendly staff, knowledgeable and helpful!
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August 2023 by Michael Anderson
Had the battery I needed
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August 2023 by Matthew Lambert
Very knowledgeable staff, if they don't know they will steer you to the right place.
Always have the parts I need.
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August 2023 by Terrie Harsh
The lady Hope was a big help.
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August 2023 by Shawn Gunton
They had what I needed.
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August 2023 by Hammer Grands
Got my parts.
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August 2023 by Tom Rakes
Got the part I needed
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July 2023 by Manuel Cuellar
I went to buy some parts for a Ford F-250 but this not very friendly young man with glasses bought the wrong part and I had to return it but I couldn't find my purchase receipt I told him it was on my card and he very curtly told me that he couldn't do it that transaction then I ordered a piece call and he told me that it would arrive tomorrow or the day after tomorrow and it was not to take my phone number I asked him if he needed it and he said no in other napa auto parts centers they take my phone number to let me know that my order is ready I didn't like the way this boy was attentive
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May 2023 by Margaret Moss
Great people, experienced, knowledgeable. Tested equipment. Warranty. Thanks
