Fleet Feet Sports is highly regarded for its exceptional customer service and expertise in fitting shoes. Customers appreciate the knowledgeable staff who take the time to assess individual needs, ensuring that each person leaves with the right footwear. Many have reported positive experiences, highlighting how staff members provide detailed information about shoe support and sizes, often leading to surprising discoveries about what fits best. The store also offers a foot scan analysis, helping customers find the perfect shoes and insoles, which has helped many return to pain-free walking and running after injuries. The atmosphere is welcoming, with no pressure to make a purchase, allowing shoppers to feel comfortable exploring their options. Additionally, Fleet Feet Sports has a flexible return policy, which gives customers confidence while selecting their shoes. Overall, the store is praised for its commitment to helping customers achieve happy feet with the right products.
For the very first time in my life I now have the correct shoes for my feet and my little piggies couldn't be happier in a pair new Hoka shoes. The level of expertise was teir 1, and it felt like I was welcome to stay all day. Truly a business model to follow.
May 2025
Wyatt and the team here are extremely knowledgeable and will go above and beyond to make sure you're taken care of!
December 2024
So good, bought a new pair of shoes as I had a foot issue that was keeping me off my walks. Did a foot scan analysis got the right shoes and inserts and I’m back walking pain free. They are not pushy and genuinely want you to get what you need.