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January 2024 by Randy Tapp
Really at the top of the European car field in my books. Willing to tackle problems noone else would and super helpful always. Chris is awesome
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November 2023 by Nikolas Cuje
Quick service, trustworthy, and honest pricing. I won't take my car anywhere else
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November 2023 by James Weaver
Jason and the team are as good as it gets! They are always very helpful and genuinely care about your situation and addresses your needs in a very professional and timely basis. The pricing is fair and the quality is high. Being a repair shop owner, I know what we are up against in this profession, and I feel comfortable sending even my best customers their way when its something out of my wheelhouse!Services: Electrical repair
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October 2023 by Julie E.
Truly amazing service! New to the CDA area and needed work on a 17 year old Volvo. Service team and front office were fantastic. Communication was great. Overall a perfect experience.
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October 2023 by Renee A.
the absolute worst customer service I have ever experienced in 50 years!! so many issues I can't list them all. they fix what you take it in for and nothing proactive about what might need looked at. just spent $2,000 on granddaughters car again and she gets home and check engine light is on, with new battery. she takes it in and was told it sat for 3 months till you could afford to fix it so not our problem. I'm in Arizona so I called. she said "I've had long day and don't want to deal with this"!!! never going back!!!!!!! And after posting it says San Francisco!! The car resides in post falls. I live in Arizona, gma the payee! Bogus. I was told we fix what you bring car in for but nothing about issues that may arise or to watch out for. I'm going to dealership! They give you heads up of future things to watch out for. We have been through this several times!! I'm so disappointed!! Gma in AZ just trying to help 17 year old granddaughter. $$$$$$$$$$$$$
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September 2023 by Barbara A.
A few months ago, we had to have servicing on one of our BMWs and diagnostics on the other. People in the office were professional and courteous--and and the pricing was more than fair. The service department was excellent--with detailed itemization of what was done, what was diagnosed and what may need to be done in the future. The turn around was quick and the paperwork was clear, precise and easy to understand. They are honest in their assessments and really know what they are doing.I would not hesitate to recommend them to anyone needing help with their European cars.-Barbara AgtePlummer, Idaho
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September 2023 by Allen C
I am really glad that I found European Machine. My Audi was making really bad screeching noises, and I thought it might be the brakes, but couldn’t be sure because visually they looked okay. They were booked up, but Jason still spared some time to take a quick look, and right away he found out it was the inner pad (I stupidly forgot that there is an outer and inner pad!). Knowing that I was on a time crunch, he overnighted the parts from Seattle, and the next day him and the crew stayed after closing to make sure it was done. I have not gotten service like that for a while from any shop! Thank y’all from the bottom of my heart! Sorry for the inconvenience, and thanks for being awesome! :)
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September 2023 by Heidi S.
Great service, great prices, quick turnaround. Our go to in CDA for our oil changes for my Benz.
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July 2023 by END THE FED
Jason is easy to deal and knows his stuff. The gal that works behind the counter needs an attitude adjustment. ?
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April 2023 by Designer Girl 1.
Last Fall I took my 2011 mini to be repaired for a spark plug issue. That work was done timely and satisfactory. However upon pick up the car was running louder than usual. I do not drive the car in the winter so upon getting it back on the road this spring I took it back to them when I realized the air intake was not connected. This explains the car running louder than normal. They agreed to remedy the issue however made every effort to make me feel like a liar!! They insisted the work they performed did not affect the air intake and to top it off, Upon pick up I was told everything on the car had been photographed so they couldn't be blamed in the future. When I asked if i could pick the car up the next day as I did not have anyone to help me get it, I was told they would not guarantee it would not get blocked in!! So no worry about being blamed for anything else, because they will not be working on my car in the future and I'll be sure to share my negative experience with every foreign car owner I know. All they needed to do was remedy the air intake and be nice and they could have retained a customer.
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April 2023 by Shayla Bosse
My car was a nightmare, it was one thing after another and Jason was awesome to work with! He made the process as less stressful as he could given the circumstances and helped tremendously!Services: Electrical
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April 2023 by Ben Strong
Great service for European cars. They have always taken good care of my cars.
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March 2023 by Doug K.
Needed to get some preventative maintenance done on my 2010 gti. Got my timing chain done and a bunch of other minor stuff. They were 800-1k under the dealership costs and they had all the parts on site! Quick turnaround and outstanding job! Will take my car back here any day!!!!!!!
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February 2023 by Riley Schuit
I don’t take my Audi anywhere else. Best mechanic in town.
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January 2023 by Lee Knight
These people know their Mercedes and do it for a reasonable price definitely recommend.