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November 2023 by Jason Danner
Staff was excellent all around. Process of being picked up from body shop, out the door with rental vehicle, and return/check-in of vehicle could not have been smoother. Excellent customer service from staff that seem to genuinely care about your experience! ?
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July 2023 by Johnny Austin
Had a bad car accident and needed a car. Enterprise stepped up and set me up without a single issue. Little different from what I drive but I have a dependable safe car. Staff was outstanding, polite and respectful.Best service I've had since Hawaii where I prepaid through Expedia and arrived at 11pm Hawaii time. I then had 60 miles to me hotel, the other side of the big island. The car I reserved had not been returned. I was told to go to the parking lot. There was a year old Jeep Grand Cherokee. $70 a day more then what I reserved. The price? They gave me to Jeep for $23 a day. 48 days.So you see? Consistent, reliable, respectful and WILL NOT LEAVE YOU STRANDED. I was able to photograph the entire island. 75k+ photos, 120 hours of video. That's alot. The Jeep got me there and it all fell back on EXCELLENT CUSTOMER SERVICE.A company you can count on. Nothing like being 18,000 miles from home in a foreign country and no car. It will scare you to your bones. I've traveled over 110 countries, 2,000 cities and driven over 2 million miles in 45 years. My cloud has over 4 million photos. The world is so beautiful through the lens.International license is spotless and I've not ever had issue with my rental. Mostly Enterprise and I'm very grateful.Thank youCheers...
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July 2023 by Benjamin Yancey
First time renting a car was from this location and they made the process INCREDIBLY easy and enjoyable. The employees here enjoy their work and did a wonderful job preparing the car before use. 10/10 would recommend renting from here.
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April 2023 by Jon & Erika Bates & Cox
If I could give negative 5 stars I would. I was verbally assaulted by the alleged supervisor named Anthony on 3.28.23. This was not my first terrible expierence with enterprise. The two vehicles I have had through them have been filthy, contained a horrible stench of cigarettes & one had a flat tire! Each time I have dealt with enterprise I was met with condescending, unprofessional, maleshovanistic poor excuses of representatives of enterprise but Anthony took the cake with threatening me on several attempts, swearing at me and telling me I would be blacklisted from my insurance company and enterprise FOREVER and he would make sure of it. These guys will threaten you, take advantage of your kindness and attempt to screw you over with not only the company as a whole, whoever you have am insurance claim through, and the auto body shop if they can get to them as well. BEWARE.
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March 2023 by Kathleen McGrath
Nathan and Jayd were great! Got the car I wanted, quickly and without any issues.
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December 2022 by LeeAnna Brown
I know that I have probably been the most difficult customer for this location, but Nathan the Branch Manager has been so understanding and helpful. This was my first time renting a car and 2 exchanges later he was able to get me into what I am comfortable driving. I am thankful that the staff at this location have been so nice to me!
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November 2022 by Jeff D.
Aside from the cost of renting a car, these guys are great! My Jeep broke down in Coeur d'Alene, Idaho. Parts for repair were two weeks out. Had to rent a car to finish our vacay and get home to California. Had the rental for five weeks. Car was great. Got a Subaru Outback. Ran great, no problems. Customer service was great. Return was easy, no hassle. Reduced to monthly rate, but still $2,800 overall. But no issues. And that's what to expect from a first-class car rental agency.
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November 2022 by Timothy Petrus
Great experience from start to finish
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October 2022 by Rebecca Rutledge
Friendly and fast. I was able to rent a car that Got me to see my sick mom 515 miles away. On short notice n a Free upgrade
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September 2022 by Kayla N.
I was throughly impressed renting a car from Enterprise in downtown CDA. The staff were extremely efficient, nice, and thorough. This Enterprise was the best one I could've choose. They are in new Managment and deserve to be given a chance! I would 100% recommend to anyone and if I need a rental in the future I look forward to working with this Enterprise and staff again.
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August 2022 by Shaun Cooper
Horrid customer service. We had reservations for a pickup but when we got dropped off They had no car and no idea when one would be available. They gave my wife a number to call just to get rid of her I guess because when I went in and demanded they check their database or maybe do their job and call around they told me there were no cars at all, anywhere. Why did they have my wife call places they knew had no inventory. I hope I never have to do business with enterprise again. Embarrassingly repulsive business with entitled children running the show. Just, wow.
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December 2021 by Shasta Jolley
This place is a joke! Super unorganized and didn’t have the vehicle we rented WAY in advance. We NEEDED and suv or van to haul our family they gave us a regular car and said we will try to find you and SUV!!!! ? what? Ummm my family won’t fit in a car!!!! Also gave us the run around as to what store to go to! When we got to the “other” store they were closed! Doors locked!!! Then to top it all off they were rude and pretty much said well what do you want us to do? ? highly recommend going somewhere else if possible! The coeur d Alene location definitely sucks!!! They higher up the chain wasn’t much help either! Beware!
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December 2021 by Michael “ROGUELIVES” Carr
Great food bit pricy but really great!
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December 2021 by Tyler Bakke
Have been here multiple times and the staff is always very friendly and helpful. Will continue to use them anytime I want to rent a vehicle.
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December 2021 by Azadeh Allen
This location has the most accommodating, professional, friendly and welcoming staff. I absolutely enjoyed my experience.
