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“Needed to take the time to mention John DeLuca senior mortgage loan officer. He was absolutely amazing to work with and I would recommend him to everyone he is knowledgeable, friendly, and a straight shooter. John will not steer you wrong and will help every step of the way. Please give this guy a raise ICCU he is certainly a vital asset to your company.”
“I’ve been to many branches. This one has the best customer service!! Tellers are always willing to take the time to solve problems.At another branch yesterday, one of my concerns was completely blown off, offering no assistance at all. I was ready to leave the credit union for good.Today, at the Crossroads branch, Will was amazing. Listened and solved my online banking issue. Because of how he handled this, I will stay with STCU.”
“Pretty good in person service. I dock a star overall due to issues with the bank denying direct deposits or charging a 6 dollar fee to process them... I don't know why there's a 6 dollar fee for bank people to do the bank work.”
“Have been a member of Global for years. I have always received the very finest service. Everyone is down home friendly and very professional. Wouldn't want to bank anywhere else!”
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“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”