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November 2023 by Mikaela Martinez
My husband and I just purchased our first new car and Anton was such a great help! He was honest, provided personal insight to the vehicles we were interested in, and made sure we were picking the right car for our needs and budget. He was very transparent with the financial piece of the puzzle, explained everything in a way that was easy to understand, and took time to help us set everything up and feel comfortable with our car before we left the lot even though it was after closing. Super grateful to have had his help along the way!
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October 2023 by Diane Maas
I just brought home a new car from CdA Honda. Marcus Rodriguez was an amazing salesperson and I highly recommend him. He treated me with respect and NEVER treated me like I was an older lady who didn't know her stuff. That is a huge plus for me! I bugged Marcus several different weekends with questions and test drives and he was always very welcoming. I keep my cars for a LONG time but if he's around in 20 years, I'd buy from him again. Kudos!!!
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October 2023 by Ezra Sosa
We picked up our 2023 Honda Pilot Trailsport this weekend at CdA Honda. The ordering and buying experience was extremely pleasant and the people we encountered throughout the process were well informed, professional and extremely helpful. We worked with Marcus and Bruce throughout the process. Marcus was the boots on the grounds salesman that made sure all our requests were adhered to and that the final sale process went smooth. The sales transaction was stress free and all items were handled in a timely manner and professionally. Absolutely no surprises or setbacks. Thank you to Marcus for the excellent personal care. As a side note, we love the Pilot Trailsport. What an amazing vehicle.
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October 2023 by Sherry Woodbury
The employees there are great! They are very attentive to your needs. I have a 1990 Honda that I’ve taken to them for the last several years to do a maintenance check and to see if anything needs repair. They’ve done an excellent job EVERY time! They are also very honest. One part my car needed was a new oil. Pan that was over 400.00 dollars. , but they found a way to fix it and saved me all that money! It’s the only place I’ll take my car. I’ll recommend them to anyone!!
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October 2023 by Darian Havens
Purchased a ‘24 CRV from Marcus and Kade - was a breeze of an experience. Was a breath of fresh air after visiting dealerships all day test driving and ensuring our pick was right - specifically we’d visited Autonation Honda in Spokane to look at the same car and it was disorganized, unprofessional, hectic, pushy…I specifically want to speak to Marcus being respectful, clear, knowledgeable, and personable; as a couple of women shopping for a brand new car it was crazy the way men around town treated us all day.Kade was much of the same, answering my one million questions about the exclusions in the warranty and helping me understand all the fun paperwork as we worked through it together.Can’t wait to continue to work with them in the future.
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October 2023 by Darrell Beebe
This is our fourth Honda. First was a Honda pilot and we just purchased our third CRV. This is our first Hybrid. Our salesman Bruce is very knowledgeable and helpful. We have driven just over 2,000 miles and we are very pleased with the performance and mileage.
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October 2023 by Lindsey Bledsoe
I bought a car from CDA Honda yesterday. Marcus was part of the reason that I was willing to. I'm not an impulsive person and won't be talked into anything. Marcus was not your typical car sales person. He answered questions without being pushy or trying to sell me anything. I appreciated his approach and responsiveness and knew that if at any point I changed my mind, he would have been able to act professionally and not like I kicked his favorite puppy like most car sales 'professionals'. I brought my boys with me to pick up the car and Marcus was so sweet to have a gift bag of treats for each of them. They really appreciated the thoughtfulness and it got me out of having to make dinner when I got home. Thank you Marcus!
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October 2023 by Lynn N.
Brought car in to have brake/taillight fixed. Specifically told them it was not the bulb and it was noted on last invoice when I last had oil changed. Went to pickup car, said no burn bulb. Told them that was not what I wanted fixed. Nothing was fixed. Also wanted antenna fixed. Was told they could not do it, needed to go to body shop as it had been damaged. Said they left msg. They clearly did not. Not the 1st time this has happened, sadly have been with them for 12+ years as we were previous owner of another car from them. Will not do business with them again. Really need to hire people that know what they are doing , not just part changers and definitely better customer service. Won't name (names) you know who you are
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September 2023 by MA BE
Do not buy from here.It is the worst Honda I ever dealt with other than the Seattle location.I paid for all these extra warranties they don't follow through on. Kristi one of the service people has the largest attitude and does not want to help people.Everytime I needed help it's been an issue.I had to pay over 400$ because they told me my warranty didn't cover my tires. I spoke to finance and they said it did.I asked for my paint to be covered in the contract and they never put it in. Even the stuff in the contract they never upheld. I had a bubble in the center console when I bought it and I asked for it to replaced, it's only 30$ and it's in the contract to replace it but they said I can't prove it was them so they denied it. I'll be trading in my Honda for something else and not look back.Go to Edmonds for a Honda. They are way better and nicer.
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September 2023 by Sherri Demers
Thank you to Bruce and Team at Coeur d'Alene Honda! They are First Class all the way. Our new car buying experience was great from the start. We look forward to being a lifetime customer now !
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September 2023 by Gabby Fischetti
Marcus Rodriquez was so patient and helpful with my first ever purchase of a car! Not only did he provide us with different options throughout this 3 day process, but also provided me with all the unique and updated features of the cars. Including coming along for multiple test drives and answering any questions I had throughout this whole process! This was my first experience at Honda in CDA and I’m so glad I went through with purchasing from them! Definitely recommend consulting with Marcus at Honda for the most support and help!!!
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September 2023 by LS
Mike and David were excellent sales people. They were knowledgeable, professional and friendly. Mike worked with us on pricing and finding the best fit for our needs. Before I left with my new Honda CRV, David sat in the automobile and went over all the functions and controls.Thank You!
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August 2023 by Rachel O'Hearn
David was wonderful. My husband and I had looked at a few different dealerships earlier in the day and I was exhausted and felt like all the joy and excitement of car shopping had been sucked out of me. David was the perfect combination of helpful and informative without being intrusive, pushy or trying to steer me into something I wasn't interested in. He patiently explained the options available for buying off the lot vs ordering so I could make the decision that best suited me. He made the buying process painless and I am so appreciative.
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August 2023 by Maria Dolores
Anton was very nice and helpful to us! He explained everything very well and knew his stuff. He was always respectful, and open to questions. He kindly took a lovely family picture with our car, our kids made good comments about his job. Great service at CDA Honda, we have been with them since 2008!
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August 2023 by Marie Anderson
I brought my Pilot in for a timing belt service and oil change. I worked with Alex, a service writer. Alex was professional, kind, polite, and extremely knowledgeable. My vehicle was ready when promised and Alex even provided a detailed quote for my next major service. Thank you for the great customer service!
