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August 2024 by Marie
If I could talk to the owner I wish to tell them about the lack thereof professionalism at this shop. This place had my brothers vehicle for apx a month awaiting a part from I believe Georgia. They lead him on to believe it would be finished each and every Friday of that entire month, until it appeared they ran out of answers, or could be excuses. By the time I had called the shop they told me they would call my brother once they heard from the used auto part shipper. The mechanic did not know the shipping number and had no idea where the shipment was. I simply asked if they had forgot to order this part and to be honest, in which the mechanic stated no they ordered it. My brother was contacted by the shop and was told the part conveniently fell off the truck. Within two days, after back and fourth conversation a part was delivered and the vehicle was finally finished. Honesty is key! This auto shop never communicated and made false claims they called my brother which was never the case. The customer service is by far from perfect. My father and my grandfather have had their vehicles serviced here for years and it's upsetting to see such poor service given to a young man. I think it could potentially be a one off but they have ruined it for myself and my family.
After the car was recieved the alignment was extremely terrible! They refused to listen and did not want to make it right. Reading other reviews, it appears alignment is a key factor. Had the work done in 1 day elsewhere.
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August 2024 by Alvaro Castro
Amazing job... This shop is the best in town!!!
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July 2024 by Rebekah Dobson
Quick oil change. They got me in and out the door quick.
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June 2024 by Kaila Treto
Very helpful in diagnosing the issue with my A/C. Friendly and honest service.
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April 2024 by PNW Guide Ritz
I would give them ten stars if I could. Jerry was fantastic and great at communication. They did a wonderful job on my car and were reasonably priced and so quick! Thank you Atlas! I’ll be sending my cars to you from now on.
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March 2024 by Josh Voss
Was mold on the setabelts and had a bad transmission. Was asking 8 grand for that! Get real. Scumbag dealership.
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March 2024 by J C
Very dishonest owners and their mechanics are as well.
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March 2024 by rob A
They are pretty decent. That means a lot with how things work recently. They've resealed a couple of things on my 12valve Cummins and I'd take it back.
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March 2024 by Brenda Berry
We were shopping across the street at Lowes, noticed my son's super expensive ,over - rated, jeep Gladiator leaking power steering fluid in the parking lot. Drove over to Atlas Automotive , 15 minutes before closing and they got us back on the road in a flash. Now thats customer service!! Bad day avoided.
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January 2024 by mr felix
This is the best place to take your vehicle and they stand behind their work.
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December 2023 by Robert Lantz
Atlas is amazing, great service and reasonable prices. Not cheap but good for very high quality work.
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October 2023 by Keri Libby
My neighbor told me about these guys and I couldn't be happier. They had me drop off my vehicle earlier than the date of my appointment to try and work it in and they were able to get it done more than a week early and for a reasonable price. My car is back up and running and actually doing even better than previously.
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August 2023 by Geana Burrow
Great Service
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August 2023 by Bob Stuppy
Helpfully answered questions....l
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August 2023 by Tracy Yeager
Nice people, good work. Worked me in same day...even though they were busy...when I needed help.
