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October 2023 by Michael Garrison
We purchased a Pontiac G6 as a project restoration car and it had some weird electrical gremlins, blown speakers and a broken sub in it. Aspen fixed us right, for a nice low cost. Thank you!!Update 9.28.23 This car restoration project became much larger than anyone could have imagined. Multiple businesses in town worked on it and Aspen worked with them. Even the owner himself (Kirk) attended to the car and covered some of the electrical issues(gremlins) at no cost to myself. Thank you again, Can't say how happy but sad that this project is over. American classic still rocking down the road.
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August 2023 by Cory Staples
I had the privilege of meeting the staff at aspen sound and everyone treated me like family. Their knowledge and commitment to customer service was exceptional. I’ll be a customer for life.
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August 2023 by Austin Enterprise Ink
What can I say except EXCELLENCE. I've been going to Aspen Sound since 2015 and added alot to my jeep. Sound, security, lights, auto start. They have fixed a few issues as well. By far the very best in Coeur d'Alene and surrounding area. Thanks to all that have put time making my Jeep look and sound absolutely perfect.Cheers...
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June 2023 by Ric Spencer
Very professional and they installed it fairly quick as well. I would very much recommend their services to friends. Great job guys...
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June 2023 by Dana Tryon
I loved how fast their work was. Also I was super excited I got my stereo fixed. Jason was a really big help he had a smile on his face the whole time ?
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June 2023 by Lisa Osburn
Nice employees. They were very helpful. They fixed my radio problem in a timely manner. Much appreciated. I will definitely recommend Aspen Sound
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May 2023 by Andrew Goodwin
Aspen Sound is the only business left in this area where I know for a fact every time I call or come in, I am going to receive outstanding customer service. I have had three different stereo systems installed in three different vehicles over the last few years by them and they have been top notch in every single area. Friendly, helpful, professional, and they obviously take pride in what they do.
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May 2023 by Kathleen Swan
Just super knowledgeable, kind, and dedicated to their beliefs. They do it right the first time, every time (had 2 different vehicles done.) Aspen Sound in CDA deserves your business.
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April 2023 by Vincenzo Brandi (I337godfather)
My wife setup the appointment as a birthday present, they were very helpful and informative. The appointment took place on time, the employees were helpful and took care of everything in a timely manner. Jason I believe was the gentleman who showed me how to use the remote start as it's a manual transmission and is a little more technical. It was fast and professionally done!
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April 2023 by Jenifer B.
We got a whole new stereo installed because the video monitor in my Yukon wasn't working anymore. They installed a Kenwood stereo and from the moment I brought my car home it was making this high pitched buzzing sound 24/7 thru the speakers. I couldn't handle it, so took it back several times and they tried to fix it. I came back again and they said they'd call me back with a resolution on how to fix it. Over a week went by, I never got a call back , I had to call them and was so frustrated that they couldn't figure it out or even wanted to try and figure it out. I took it to another sound shop in Hayden and the guy took it apart and figured out the buzzing noise in 30 min and fixed it! He explained everything and really cared! Aspen sound does not really know what they are doing. I would save your time and find another sound shop. I heard they're installer is only their on Saturdays and I never went in on a Saturday, so it makes me think they have some inexperienced person working on the stereo and trying to figure it out. I would think they would try and researcher call other shops around town to try and figure out what the buzzing noise was but they did not even try to do that!!
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March 2023 by Jalon Overman
Nathaniel was super helpful! I first went to the competition for help with my project and kept getting road blocks. So I went to Aspen and talked to Nathaniel. He was super positive knowledgeable, and easy to work with. Additionally he was able to deliver! The install turned out great! We couldn’t be happier!
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February 2023 by Ashlynn MacDonald
Nathaniel is absolutely awesome and made this experience of getting my first ever remote start the best!! He was very knowledgeable, gave his recommendations and insight and then let me pick from there. He didn't try to over sell and made me feel confident in my decision. All the guys that I've met at Aspen Sound are also super funny and make it just an all around great experience. Thank you guys for being the best and getting me in so fast!
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February 2023 by Tony Villelli
Aspen Sound has taken care of multiple vehicles for me, and I have been blown away every time! Blown away by their knowledge of the product; blown away by the fair/more than reasonable pricing; and truly blown away by the customer service! Good job ownership and upper management for training your staff in proper customer care! Not enough companies take the time to reinforce that. Little things like holding the door open to bigger things like fixing a broken electric window component and not charging for the labor. Thanks Aspen Sound for a job well done!
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January 2023 by Janine Baughman
Always a pleasure when working with any of the guys here. Always seem to know me when I come in. Personable and full of information. Our installer was quick and did a fantastic job!
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January 2023 by Joe Geck
Not impressed. Had a remote start installed here. Didn't notice until I got home that when I hit the lock button or the panic button the horn wouldn't go off. Went back the next week when I was in town and they claimed that it's not standard to hook that up. Really? It's part of the damn remote system! Had to make another appointment and 2 more trips into town just to have it connected the way it should have been done the first time. I'll be taking my other vehicle I want a remote start put in somewhere else