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March 2024 by Courtney Currie
So far so good! Got scheduled for next day appointment and they are so friendly, listen to your wants and knowledgeable. Really excited for this new partnership.
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December 2023 by Kerri Sanchez
WE DO NOT RECOMMEND HERE!They lied about the $$ that they were collecting from me. $52 per person every visit the last 3 times. Said it was my co-ins. Checked my preventative care is ?% covered.My husband was told on his appointment that it was for floride treatment.Shouldn't they ask if you want or at least explain what you're paying for? You'd think so. SO, SHADY!They have terrible communication!Their appointment confirmation system is awful. After waiting 6 months, if you do not confirm yes in an email, you are canceled. Not all of us check emails religiously.Oh yeah, lastly, one of my husband's first visits. He had a cleaning, but the power outage that evening affected the tool/machine needed to do an additional treatment, so they would call him back for later that day.No cal, not even a call to do it EVER!I do appreciate hygienist Sarah. She is great. I give her 5 ?Unfortunately, all the other issues my husband and I are having with the front office and billing have now led us to look elsewhere for our dental needs.WE DO NOT RECOMMEND HERE!
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December 2023 by micah abbott
Reception was nice.Tech basically said they have too much going on to be able to help I understand people are busy but your sight says you can fix dentures fast max 24 hours but your tech said we can't fix it right away initially would be better then 10 days b4 they could help BTW the problem was my front tooth broke off 1 single tooth
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December 2023 by Samantha McCarthy
The dental office in Coeur'dAlene Idaho is a joke. They pull you in the doors with lies of having afford dental procedures and having payment plans. This is how they get you in the door, but once all is said and done they charge you way more than what is first discussed, then blame you for the mix up and still expect full compensation. Even after this, they schedule appointments with their client's they do not intend on keeping, or have you come in, then tell you sorry can't do what we promised today. They then ask you to take more time out to come back. I have had to reset appointments 3 times for a re-line, and not by my choice. That is ridiculous and unexcetible. I don't want to come back to this place but have to because once again, they can not do what was promised. They really need to close down if this is the norm here.
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December 2023 by James Gann
You can not find a better dentist or staff anywhere.Go see them. You won't regret it.Thanks for making me feel so comfortable during my visits.
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November 2023 by Kierstan Philp
Sara was wonderful! She did a very thorough job and I really appreciated it. Highly recommend Aspen Dental!
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October 2023 by Nida tracy
I needed my top plate repaired, already had snaps put in by 7 Day dental. Who broke me Financially mentally. Go in for the free Exam at Aspen, they should have noticed. The damage in my mouth did not say a word. Cost me $360 out of my pocket to have them fixed my top plate and then didn't even offer to refer me to someone that would take my insurance. Nothing, so I'm in the hole. Over $5000 between just these 2 dentists, especially 7 day dental. However, Aspen should have been on a straight up front. It's just ridiculous. I do not recommend them.
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October 2023 by Jeramy Campbell
My appointment was scheduled for 1:00 p.m., I showed up and filled out all of the paperwork before the appointed time, and for one simple tooth extraction it took over 2 hours. Without insurance, one tooth extraction was $350 and they didn't even give me Tylenol or Ibuprofen. I won't be going back.
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October 2023 by Cheryl Smith
I was having issues with a wisdom tooth and was very nervous about the cost and the extraction itself, the office manager helped with financing was very helpful.During my appointment everything went perfectly, everyone was very efficient and the Dr was amazing, the extraction of my wisdom took less than 5 minutes and I was on my way.Highly recommend them.I am so sorry that I do not remember the Doctors last name, first name is Karin, she really knows her stuff.Thank you to all that made the experience very comfortable.
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October 2023 by Dale Porter
After my husband misplaced/lost his less-than-one-year-old lower denture this summer, I was desperate to get them replaced quickly. I called Aspen Dental and was amazed at how quickly they were able to help. From beginning to end of the procedures and beyond, the staff at this office has been nothing but professional, caring and friendly. They’re great!
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October 2023 by El Mona Stalnaker
I came in this morning after having broken tooth out of my upper plate. I was in extreme pain from having a total knee replacement a few days ago. I did not have an appt. The receptionist tried to be cheerful and get my needs taken care of, I was pretty non communicative. She got my needs taken care of and I left within an hour with fixed dentures. Thanks for working with me when I was not having a great morning. God bless.
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October 2023 by Rick Cannon
Everyone was so friendly from the receptionist, and nurse to the doctor. They took X-rays and provided me with some options to consider. The billing employee broke down all the costs in a simple manner and allowed me to make my own decision.
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October 2023 by Mark R. Hunsaker
Helping my father get evaluated for dentures. The staff was beyond speedy and helpful. Very informative and let us know all the options. Highly recommend them!!
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September 2023 by Steve Heiss
Great experience. I got that warm fuzzy feeling from everyone. They have state of the art equipment. It shows, they really know their stuff and took good care of all my needs.
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July 2023 by B P
This place is a group run by con artist up selling people in pain. Google the number and file complaints with the dental board of Idaho and Washington. Then file a class action lawsuit for male practice. I will be the first signature.