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October 2024 by Chris John
I walked in to find a phone case for my z flip 5 the girl behind the counter had an attitude and didn’t have a care in the world like she would have rather been playing on the computer instead of helping me no wonder that store has so many bad reviews
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October 2024 by Miss J
The new "Gem State Gaming and Tech Repair" is awful! Don't waste your time. I walked in hoping to find a phone case for my new phone. 6 people were in there, and I have no idea who was actually an employee. Not a single person greeted me or asked if they could help me. Even as I stood there obviously looking at the phone cases behind the counter. Clearly all they care about is gaming. I am a huge believer in supporting small business, but with that kind of customer service, I walked out and went across the street to Walmart.
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October 2024 by Josiah Dahlstrom
Friendly and helpful. Pretty timely on the install of a new screen and their warranty is a good one.
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May 2024 by Not Applicable
Lady working April 27th at 1pm
Felt as if I bothered her quiet time lol
Customer service here has skyrocketed in the last couple of years
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April 2024 by Paul Graefe
The lady at snappy's was kind of rude! She just looked overwhelmed! We went in and she told us that the life time warrenty on the sceen savers were no longer available! It was for the life of the phones! Didn't make any sents!
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February 2024 by Vixxie
I went in there a few times and asked if they were looking for a new technician, they said they don't fix phones.? I applied anyway and never got a call back. But seems like an okay place.
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February 2024 by Nina Mei Jones
Has multiple numbers none of which are answered. Prices are high when you do finally get ahold of them. Employees don’t know what’s going on and say to come back for the manager
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February 2024 by Tyler Hickman
So we use to use them all the time working with the owners all the time. They were really good. Now they aren’t the same had a phone that the charging port broke on no call when the part came in had to call them to get an answer. While I was trying to go between storms because in winter Highway 39 can get extremely slick with moisture and wind. My brother had ordered a screen replacement they didn’t tell me that was in when I went to get the part. The great experiences I have had kept the two stars and the owners being good to work with. Hope they go back to what they use to be.
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January 2024 by Joyce Bevington
Very underwhelming not much inventory and staff not very helpful or friendly
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January 2024 by Jeremy Williams
Had them order a replacement screen for my Samsung phone. I called them to see if the screen had arrived yet and they said they are working on my phone now but that wasn't true because I didn't even drop it off yet. That made me concerned about their competency. Then when I did drop it off, they must have stripped a screw because when I came to pick up the phone that should be fixed, they said Samsung stripped the screw from the factory and they cannot fix my phone now. I called other repair shops and everyone else can remove a stripped screw with no problems. Because of this, I cannot recommend them at all and have ZERO faith in them.
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December 2023 by S Garcia
Really appreciate them fixing my grandson's iPad. Very nice and pleasant service, and they were able to fix it while my husband waited. Thank you!
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November 2023 by Azure Janousek
Poor quality. Poor customer service. Rude people, exspensive in weird areas. They are certainly not great towards their employees or give them what they are worth no matter how hard they work.
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November 2023 by Landon McNeill
Snappy has been so great to work with. My request for them was different but they just jumped right on it and got it done. They really do know what they are doing. Would work with them again.
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November 2023 by Heidi Collins
I used to love coming here and getting my vinal stickers done. Over the last year I've come in 4 different times and was turned away with lame excuses of why they couldn't. Sad I need to find somewhere else.
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October 2023 by Hailey Nelson
Broke my phone. I had to get a completely new phone
