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November 2023 by YourboyC Thetrucker
Planet fitness has a person that works for them that in my opinion, I would call an all out racist based on her actions towards me, my wife and my two teenagers. We tried to go in to workout today and was turned away. The racist told me that her name is “ Kyra” and is supposedly the assistant manager. We have been coming here for at least 3 years with our black card memberships and never have issues bringing in guests. And what a huge inconvenience to download a barcode for every guest I bring in. I have brought coworkers and friends that ended up getting their own memberships in the past which is more business for planet fitness. I can’t imagine the inconvenience and annoyance of downloading a freaking barcode every time I bring someone. But, today my wife and I went in with our two teenagers, who we have brought in dozens of times, “Kyra” , who we have never seen there before, saw us, ran over to us and told us that we couldn’t go in until we downloaded some guest barcodes for our kids to keep a better eye on how many people were in there, and I do understand that, but my wife did ask if it was ok to do it afterward because, it was obvious that our membership plan allows us to bring guests and secondly, no one there has asked us to do this before in 3 years except for “ Kyra”, today. She was also questioning my teenagers’ ages when I have actually seen people come in with small children and actually worked out with them. Could it be because I’m black and my wife is Hispanic? It just felt strange. We were there to work out, not do paperwork. We grabbed a seat and started doing what she asked, and my wife was able to download one but struggled with the second one because she can see that “Kyra” turned her back on us and was whispering and snickering with her coworker, which was when we decided to leave. Apparently , we couldn’t go in until this barcode was downloaded. Even though I believed that her behavior was racially motivated, I tried to give her the benefit of doubt, which is why we sat in the parking lot for another hour after the incident to find out if anyone else that came out with a guest went through the same situation as us. And in that hour I managed to talk to 2 different members that brought guest and as you can guess, the two people were white and Tod us that hey have never been stopped and questioned about their guest as long as they have been members and definitely were not harassed by “Kyra” to. In they told us that “ Kyra” was very warm to them. It just felt like “Kyra” was trying to purposely frustrate us because I am black and unfortunately in my 42 years of life, it is sad to say that I have dealt with people like her over the years especially being an OTR truck driver for the past 15 years, you kinda see bigots like “Kyra” coming from a mile away. If she would have been genuine, I believe that she would have come over to the table, which was a few feet from where she was and assisted us, instead of turning her back and snickering like she was enjoying our frustration. I do understand that this is a franchise, which usually mean that if the owner has the same beliefs as the ignorant employee, nothing gets done, so I do plan on taking this as far as I possibly can because this type of behavior is getting out of hand. “ Judgement free Zone” can not be made possible when you have bigots working at a great franchise like Planet fitness. I tried and couldn’t get a hold of corporate tonight, but I will dedicate every free time I have trying reach someone from corporate.
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November 2023 by Jodi Mills
Great! Easy to sign up, and so many offers! Very affordable too! Great atmosphere, and SO much equipment! I don't think I'll ever have to wait for equipment while working out. Glad I joined!
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November 2023 by Kae Salyers
I did not work out here but came here to shower. Nice clean showers with good water pressure. Multiple locking changing rooms. Purple curtains that aren't see-through. Hair dryers!!! Wow. Hydro lounges, no beds.
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November 2023 by It's me Tonya, Reiki master, traveler, Welcome!!!
Absolutely horrible trainer, Mathew will ask if you have health issues. Don't say yes, because Mathew will use that as a reason for why he's not able to help you. Then he'll say he needs a doctor's note. Absolutely lazy staff, corporate can not be reached at either number listed for them if you can go to Golds gym l highly recommend you do. If you are over weight they discriminate, who is the gym for? Weight trainers only apparently and yes l will email you corporate.
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September 2023 by Shane Pickering
It's a good Gym. Love the black membership and the fee message and tanning. It's kept very clean compared to other gyms I've been a member of. The equipment is new, with lots of variety. Could improve with a little more free weights. It's hard to get enough 45lb plates sometimes.
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September 2023 by Neon Genesis
The guy working was helpful and the place was clean.
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August 2023 by Tony Humphreys
This is the only gym in America with a water fountain that only produces warm water. This has been going on for months. It’s probably cause they want you to buy water out of their fridge. I highly recommend not going there if you ever get thirsty while working out- unless you like hot water.
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August 2023 by Leroy Jenkins
It was ok at first but now after a couple years things are falling apart and the men’s restroom regularly has one toilet full of Dookie and doesn’t flush. There are machines that have sat with out of order signs for over two months now. Yes, the leg curl machine has been broken all summer. Also they give free summer passes to students who come in groups and will spend hours sitting on equipment that they are not using.The price is good and there are times with very few people but it has been better and could be so much better.
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August 2023 by Kaylea Mazurek
This place is clean and friendly. I feel very safe and comfy here. It's not ever too busy and the Black Card Spa is wonderful to come in and wind down after a long day.
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July 2023 by Cole Hedges
The gym is a good place and staff are really nice but the hours stink. I like to go to the gym later in the evenings but when I’m available to go on the weekends they aren’t open.
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June 2023 by John M.
Great gym but cleaning is not a priority...the same pair of underwear were on the floor in the men's locker room for three days, I haven't been back in a few days so they may still be there... there's been a visor hat in the free weights area for the same amount of time...also one of the two leg curl machines has been broke down for about a year now.
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May 2023 by JAMMIE WATERHOUSE
Mondays SUCK! To many ppl along with Wednesday. Fridays are AWESOME because there is not many ppl. Other than that I love the gym. It's always clean and the staff are nice
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April 2023 by Moses T Collier Jr
It is all you would expect from such a place. Seems to be run by high school aged staff. Still clean as a gym would need to be. Instructions largely left to QR codes and the app. It will help you get the job done. Be aware of when you attend. The app will help you figure that out.
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April 2023 by Angelica Verdone
Clean, very nuch no nonsense. Alot of the patrons follow the rules and have common courtesy. Love this gym
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April 2023 by Michele Konechny
I've been reporting the disgusting condition of the women's locker room to the club employees, including the manager himself, for several weeks, and my words have fallen on deaf ears. Some of the pics show a trash can (including bloody tampon) that hasn't been emptied in at least 8 weeks. It only got emptied when I took it to the front desk and handed it to the manager personally. They should give the hairball a name and make it the club mascot at this point.
