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December 2023 by Jesse Smith
Helpful and quick.Updated 12/11/23 Rented from them again today. Our dog passed away, and I needed an excavator. Mountain West was beyond helpful. I want sure how big of one I needed sure to the ground being frozen. The guy in there lined one up for me and told me if I needed a bigger one to just bring it back. I am glad he didn't just try to rent me a big one and make extra money. I appreciate these guys a lot and being understand and accommodating. Thanks!! I appreciate your help.
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November 2023 by Blayne Brokens
Great variety, fair rates, good service, convenient location.
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October 2023 by Erica Anderson
My dad had an accident and was in the hospital for days. When we were finally able to return the scaffolding we rented, they comped the days he was in the hospital for us once they heard what happened. Awesome people and great place to rent from! Highly recommend.
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October 2023 by Dave Summer
Returning a steam roller. Still getting used to what all it available.
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October 2023 by Taylor Roskelley
I can't say enough great things about the team at Mountain West Rentals and Sales. In the last 2 months I have called asking questions, I have had equipment serviced and I have rented equipment. The team here is nothing but friendly and helpful. I can't believe how much they want to see me succeed in the projects I am doing and how much they help me get those projects done.They handled me and my kids graciously and at no point did I feel like I asked a stupid question or I needed my husband to call and deal with things so I could get things taken care of. They were willing to teach me things about my equipment that I didn't know and they were simply excited to help me learn my equipment better. They were also awesome in dealing with the rentals. They handled loading and securing everything when I expressed my discomfort regarding that and they were phenomenal.As long as I live here or have friends in the area, I will recommend these folks! Incredibly professional and kind and the type of business I want to have in my community! As Mr. Rogers would say, thank you for being my neighbor!
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September 2023 by Mandee Burt
Mountain West in Chubbock is great! We have rented from them multiple times and they exceed expectations every time! We rented a tool that stopped working and they brought a replacement to our home, which was no short drive. Their customer service is phenomenal! They are friendly and knowledgeable when I call. If you are in need of a rental, small tools to heavy equipment, I highly recommend renting from them. Their prices are fair and definitely treat their customers well. Thank you guys!
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September 2023 by Niel Outdoors
Have rented equipment here several times this year. Good guys and super helpful
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June 2023 by Gordon Estabrook
Mountain west customer service was excellent. They made sure we were able to rent the equipment we needed at a reasonable price, and they made sure it was available when we needed it
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June 2023 by Dee Kinney
Messaged them asking for a price quote, never heard back. Don't make that an option if you aren't going to follow up on your messages. Clearly they don't want my business.
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December 2022 by Shannon King
Fast unloading and very friendly staff
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November 2022 by E Zita
Terrific service. Daniel did an amazing job rebuilding our used 105 HP Kubota tractor (bought at auction, wrecked by a dairy). Thanks to staff for getting parts for our farm implements, and servicing everything from RTVs to tractors.
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November 2022 by Michelle Ostler
I would recommend Mountain West Rentals to anyone, whether you are a contractor or a do it yourselfer. They are very professional, friendly and knowledgeable and work hard to get the piece of equipment you need!
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November 2022 by Jeffrey Wilkinson
In the past 6 months I have gone to this place to rent this or that. Everything from a lawnmower, to jackhammer to a tile saw. They always have what I need and are quick to help me. They are also one of the few places in town that rents construction equipment.Always quick, always pleasant and they don’t seem to nickel and dime you like other places.You have a customer for life…?
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November 2022 by Xander Nine
Great customer service very understanding even though I canceled my reservation. I look forward to future business with them.Edit: In the past month I have been at this location 4 times. Every time I get great customer service. I recommend Mountain West for all rental needs.
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November 2022 by Teri Payne
Rented a carpet shampooer for the upholstery attachments and was unable to use it because the sprayer sprayed everywhere but where I needed it to, the water hose was coming apart and when I took it back I still got charged because I didn't bring it back that night. It was 4 :30 when I rented it and they close at 5, how was I supposed to return it. You rented out faulty equipment and I still have to pay?
