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January 2023 by Kurlybugg L
Great storage units. Clean lot and great customer service and fantastic prices!
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January 2023 by DʒeɪdɪD Ediskia
Sometimes i am made to feel unwelcome , or that im being secretlywatched or spied on , and intimidated to leave , even though I PAY FOR THE SPOT .
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July 2022 by Marie Isaak-Sprayberry
If I ever need a storage unit again I would check here first. I was with them for 2 plus years and when COVID hit our house we lost half of our income permanently. I won't lie I got behind but they were willing to work with me until I could get it caught up. All they asked was for me to follow through with what I said I would do. They are amazing and caring people.
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April 2022 by Melissa Cortes
We have been with Highland storage for nearly 20 years. Over the years we have had personal challenges with finances a few times and Highland has ALWAYS been kind and compassionate and worked with us. The most recent 10 years we haven't had any late payments and they continue to be kind and good to their customers. In the entire time we've rented from them, our rent has always been FAR below the market price. They always give excellent customer service and treat people fairly.When some vandals broke into our unit, Highland storage was helpful and kind again in helping us get it sorted out.Today I called to end our rental because we are buying a house and he was so nice. He knew who I was and which unit was mine. He recalled the fact that we had been customers for so long.I would absolutely rent from them again in the future and recommend them.Some of the reviews on here are bad because people's unit got broken in to, but that can't always be prevented. Or if you don't pay your bill, that is also no reason to speak poorly of the business.Dave and Ed have always answered the phone when I've called and been very helpful. This is a local small business and I think they are treating people fairly.
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March 2022 by Melissa C.
We have been with Highland storage for nearly 20 years. Over the years we have had personal challenges with finances a few times and Highland has ALWAYS been kind and compassionate and worked with us. The most recent 10 years we haven't had any late payments and they continue to be kind and good to their customers. In the entire time we've rented from them, our rent has always been FAR below the market price. They always give excellent customer service and treat people fairly. When some vandals broke into our unit, Highland storage was helpful and kind again in helping us get it sorted out. Today I called to end our rental because we are buying a house and he was so nice. He knew who I was and which unit was mine. He recalled the fact that we had been customers for so long. I would absolutely rent from them again in the future and recommend them. Some of the reviews on here are bad because people's unit got broken in to, but that can't always be prevented. Or if you don't pay your bill, that is also no reason to speak poorly of the business.Dave and Ed have always answered the phone when I've called and been very helpful. This is a local small business and I think they are treating people fairly.
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May 2021 by Peter Rosales
no problem for 8 yrs.
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April 2020 by Iron Bradley
MY STORAGE UNITS GO BROKE INTO, i had all my cordless Dewalt tools
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February 2020 by Mickey Marino
Yes I had problems cause I send a 500 check and tried calling and no response. Don't put what's really in it cause it will be gone
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October 2018 by Giovanni Concepcion
When i was in the area for a few months for work this was the first storage facility i checked out because it was closest to where I was staying. Speaking with Edward really put me at ease with storing some of my belongings in a storage facility (camera equipment that we couldn't really leave where we were staying or in our car).
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August 2018 by Jason Porter
I've had two storage units here for two years. Never had an issue. Would recommend.
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September 2017 by Kylee Casperson
Worst place ever to get a storage unit. They don't ever answer the phone or get back to you. I am moving all of my stuff out of the unit this month and they won't call me back to tell me if someone needs to meet me out there or not. And they ONLY accept mailed in money orders or checks, it's very inconvenient. You can't run a successful business like that now days when everyone uses online payments and cards for everything.
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March 2017 by Anrew Clark
If you are looking for a storage facility this is not the place you want to go. I rented from them for over two years and was overlocked twice which in reality was my fault but when i paid my bill i asked to deliver the money owed so i could get into the unit asap but was told only mail payments and both times it took atleast two weeks to get someone to unlock it. Also recently i was told i owed x amount and started making payments to get caught up in which i thought i had but then when i called to get into it i was told it was double what he told me before. Seems like i was ripped off. Both these brothers are very rude and very lazy and i wouldnt advise renting from them
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September 2016 by Chrystie Boyd
DO NOT RENT HERE! THEY ARE CROOKS-our two units were BROKEN INTO and our things stolen. The owner Ed Hutchinson is a lying thief who did NOTHING to help us, in fact WE had to buy bolt cutters to take the thieves locks off of the doors because Ed wouldn't get us lazy butt down to the unit to help us. Dave Hutchinson is nice but only deals with the units, not billing or customer service-WHICH THERE IS NONE. I paid all of the bills which were sent to me, then after giving notice and asking for a final bill (last one I received said $180) I was told we owed $582 and that lazy Ed wouldn't come out or send someone out until after 5:00pm knowing we had hired movers at 10:00am. LYING THIEVES. DO NOT RENT HERE!!! THEY ARE A JOKE!
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September 2016 by Robert Manning
We were helping a customer move and we were harassed by police. Customers one storage was locked could finish job due the childish attitude of the owner
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August 2016 by Lisa Bailey
Great place to store your stuff. Great people to work with and a safe place to trust.
