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July 2024 by Dino Candelaria
My postal person went down my street and didn't bother to pick up the mail at my house. This is the first time we have been skipped. The Subs are not very reliable.
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July 2024 by Pat Walters
I have used this post office for 8 years and never once has anyone working here been rude. I have to wonder why so many bad reviews. These people behind the counter are extremely busy and dealing with hundreds of people. Maybe a little patience and positive attitude towards them would work wonders.
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June 2024 by Jacob Tinnie
Honestly not bad, at least in my experience. The workers at the desk were fast, nice, and thorough both times I have visited.
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June 2024 by Benita Altier
The employees, Lana and Misty are dishonest, extremely rude and should be fired. Packages that we ordered and were delivered to the Caldwell Post Office and we went in that day, when we gave them tracking number and Lana barked at me and said that it was returned. She said it left at 1 pm which now I know a lie. The return wasn’t processed until 6:30 pm. She just didn’t want to give me my package, she mocked my words and was so rude. She had threatened to not give me any packages that arrive at this post office. She would immediately send it back. I have never see such poor attitude or service at any business let alone USPS!
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June 2024 by Cindy
Would have been great if I could have asked more questions about an update on how to do change of address. Or if was directed to the online web address.
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June 2024 by Luiis ivan
Just came back to remind you guys how garbage this post office is just make the drive to the nice people in nampa I swear they have all the answers and never got a mean demeanor. Short skinny lady is probably the only good worker there.
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June 2024 by Cindy Taylor
Very dirty inside and out. It never use to be this way.
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April 2024 by Mandalyn McKay
Horrible service. I shipped a package 3 day priority and was told expected to be delivered in 3 days. Needless to say it took a day and a half to make it to Boise from Caldwell. As of today, the package has still not arrived and it is going on 6 days. I feel that it was shipped ground and not 3 day priority like I paid for. Twice the price as ground but taking as long as ground delivery. Ridiculous and will never ship a package from the Caldwell Post Office.
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March 2024 by Korey Wilson
Delivery driver drives right past mailbox and marks packages undeliverable when there is no instructions, today I was standing outside waiting and watched them drive right by and to the next set of boxes as I then received a undeliverable due to no access package update, I have time sensitive mail outgoing that this is now the second day in a row of them not picking up and also 5th time not delivering packages that are need for my business.
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March 2024 by Jessica Hammond
Door says they open at 830 but staff doesn't show up til 9
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March 2024 by Jo Ed
All of the clerks I have dealt with at this location are rude and condescending. They seem to go out of their way to make the experience as unpleasant as possible. Only reason for 2 stars instead of 1 is that they are open for business. Any employees at a private business with this lack of care for customers would be fired. US gov employee = Job security at all costs. What a joke.
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March 2024 by Abbie Wood
Rude staff
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February 2024 by Austin Blum
Can't ever seem to deliver packages to correct address. Just a bunch of unprofessional morons. Can't deliver or help in anyway. Just said they couldn't do anything to correct issue
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January 2024 by Paradise Living
This place is aweful and the worse ever. They don't listen and the old lady was rude and kept lieing to me when I was trying to get a P.O. box and she didn't have a clue how to do it. And allowed five people to cut me in line and sad a racial sure under her breath lawsuit are coming.
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January 2024 by jenifer Quenzer
Staff was extremely helpful! Polite and knowledgeable, The gal went out of her way for me ; )
