-
August 2024 by Amanda Lundeberg
Lissa and the entire staff are always super helpful!
-
August 2024 by Chat Kat
I was treated with respect and the associate was kind
-
August 2024 by Magnetech Engineering Services
Excellent service. Lissa went above and beyond to handle all the needs with cheerful courtesy and helpfulness. She is a pleasure to work with.
-
July 2024 by Kurt Hayes
Complete lack of understanding of any UPS processes outside of simply shipping or picking up a package. Empoyees at this location could not answer basic questions and refused to call a supervisor.
Tried the customer service line. Here is how it went:
Automated voice:"How can we help you?"
Me: "Operator"
Automated voice:"I understand you want to talk to an operator but I need more information. What service do you require?"
Me:"Ship a package"
Automated voice: "Change address. Is that correct?"
Me:"No. Ship a package". (clear english in a calm voice)
Automated voice:"I'm sorry I didn't get that. Please repeat"
Me:"No. Ship a package". (clear english in a calm voice)
Automated voice:"I'm sorry I didn't get that. Please repeat"
Me: "Operator"
Automated voice:"I understand you want to talk to an operator but I need more information. What service do you require?"
Me:"Ship a package"
Automated voice: "Change address. Is that correct?"
Me:"No. Ship a package". (clear english in a calm voice)
Automated voice:"I'm sorry I didn't get that. Please repeat"
Me:"No. Ship a package". (clear english in a calm voice)
Automated voice:"I'm sorry I didn't get that. Please repeat"
Me: "Operator"
Automated voice:"I understand you want to talk to an operator but I need more information. What service do you require?"
This went on for 10 minutes before I was connected to an operator. The operator didn't have any idea what I was asking for, ,although it is a common operation to use UPS for employee equipment returns. Large companies due it every day.
Total incompetence on the part of every individual I spoke to.
-
July 2024 by Steve W
This store is anti 2nd Amendment.
UPS Stores are individually franchised. UPS Corp does not take a stance against shipping firearms through their locations but the franchisee can dictate if you can ship guns. This location franchisee DOES NOT allow legal, law abiding citizens or even FFL regulated firearm manufacturers to ship through this location.
As Idahoans, we should not support this type of restrictive and anti 2A rhetoric from a business that's operating in our state.
-
July 2024 by Raymond U
Great service with a smile.
-
July 2024 by Sarah G
Saturday morning only one persons working hope this isn’t a normal thing. 10 people in line.
-
July 2024 by Rhonda Raymond
Lisa the associate that helped me was amazing. Extremely helpful especially since I forgot my glasses. Nice to have real customer service for a change.
-
June 2024 by Mustafa Suhrabi
For one page document if they print it for you, you will be charged $3.00. They even don’t tell you that until you get your receipt. That is like stealing your money!!!
-
May 2024 by Steve Brooks
Great, efficient, fast service.
-
May 2024 by Corie Carpenter
Jennie was welcoming and cheerful. She walked me through every step and answered all my questions.
-
April 2024 by Amber Cano
I was able to walk in and was instantly greated by Zoe.. I let her know I needed something printed and she gave me the email address for the store.. she asked if I needed color or black and white copies and got me on my way. She was very polite.
-
April 2024 by Linda Kida
Great customer service from Lissa who was pleasant, efficient and patient. I recommend this location for shipping needs. Prices are reasonable.
-
April 2024 by Kellee McGee
Convenient location and nice people
-
April 2024 by Cloyd Watson
The quality of service
