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March 2024 by Eli S
Always quick and efficient and professional.
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March 2024 by Keith Freeman
Jose came out and did a fantastic on my 22 Raptor and 17 Jeep GC. In n out super fast with a smile and amazing customer service.
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March 2024 by Natalie Johnston
I had an appointment 3/1/24 to repair a chip on my windshield. My service window was between the hours of 8-12, in that time I received no communication letting me know my technician was on the way. Once 12 hit I decided I would wait a bit longer until I call, 1 pm rolls around and I finally call. The lady in the office was sweet, that is the only good part of this story. She apologized and tried to get a hold of both the technician and the manager, neither answered I said ok I'll continue to wait. 2pm rolls around and still no call, so I call the office back. Kim again answered the phone and was very sweet again, I asked "have you heard from my technician" to which she said no, have you? I of course said no, she asked me to hold and I imaging repeatedly called the manager who finally answered. She patched me through to him and he said "I take full responsibility, I thought they called you this morning to let you know your technician had an emergency and wasn't going to make it" (I never got that call) nor did the people in the office know so seemed like a made up story. The next soonest appointment I could get was 3/8, the technician this time showed up, but because it had been over a week since the chip occured it spread into a crack over the size that was fixable so he was unable to fix my windshield and now after spesking with my insurance and a Safelite operator I have to pay $500 to get my windshield replaced, instead of fixed because they didnt have the decency to give me a courtesy call thst my technician wouldn't be making it. Long story short, due to their mess up I am out $500. Will never recommend Safelite to anyone and will never pay for their services.
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March 2024 by Laura Johnson
Great service! Came to my work and replaced my windshield. Very knowledgeable and friendly technician. Highly recommend Safelite!
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March 2024 by Matt Acamo
Never again
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February 2024 by Christina Miller
They replaced my windshield, and have a fulltime warranty, and the Customer service is amazing. When my wipers were lose they came out to my job in the deep snow to fix it right way! I wish I can give more stars. Awesome customer service all around!
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January 2024 by Karen Walker
I came in to have a chip/crack repaired. Javier (sp?) was very helpful and professional with attempting to fix the problem which was a little more complex than initially thought. He was knowledgeable and I'll definitely come back to this location because of him! Thank you!
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January 2024 by Mike McGehee
They did a nice job and were efficient with the insurance paperwork. Second experience with them and they are my go-to windshield shop which is unfortunately something that is a must have in the treasure valley.
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January 2024 by Connie Shores
Very friendly, I would recommend
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December 2023 by Mandy Caldeira
I've always had a great experience with Safelite and won't go anywhere else. The experience in Caldwell was the same.I've had 2 passenger side windows fixed after a break-in in Sacramento, Ca. Also had multiple windshields replaced (all due to bouncing rocks) since early 2000's in Sacramento, Reno and now Caldwell (with another in a few weeks). This was the first one that needed calibration and so far no issues.
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December 2023 by Jim Allerdice
Didn’t show up the first appointment
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December 2023 by Cameron Welch
Awesome fast and efficient service.
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November 2023 by Charles Hughes
Great service reasonable prices
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November 2023 by Dev Sasser
Great service and fast
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October 2023 by Angie Wood
Samuel came out and replaced my windshield, and he did a great job. He was very nice and I enjoyed chatting with him. Definitely recommend !