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“Excellent customer service! I highly recommend this cell phone store to anyone in need. I fell for the online only, discount providers that only let you chat with an AI bot. I was totally frustrated and stuck between two providers with no service. Cindy was knowledgeable, professional and had me in service with Boost super fast. One of the best customer service experiences I have had in quite some time. You guys are GREAT!! Well done!!”
“We came in today to get a phone and Ricardo and Elizabeth were so amazing I can’t begin to tell you how hard they worked for us!!!! We will be back again thank you for everything you guys did!!!”
“Thank you Brandon! It seemed like our account presented a lot of unique road blocks and challenges. Despite all that, Brandon was patient and thorough. He ensured that any issues we might face were resolved before we left the store. We greatly appreciate that, living in a remote location far from any Verizon stores. We feel confident that we are all squared away and will not need further assistance for the foreseeable future!! -Kyle and Aubrey”
“I definitely had a rough start, but the employees, and the manager turned everything around. The manager personally called me to make sure I was taken care of. Nathan, an employee at this location, was great! After my phone broke, he helped me get the right device, and made sure I was setup. I have a better phone, nice tablet, all for a great deal price. I recommend Metro, and Nathan.”
“The Latinos there in Caldwell serve well, not like one from Onterio. Otegi is very polite, they should change the Blatino from Onterio does not serve the customer well.”
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“I had an issue with my billing.Matt resolved it in 5 minutes and I didn’t even have to go into the Verizon store.He was so competent, reassuring and definitely knows what customer service is!Thx again Matt‼️”