Metro by T-Mobile at 5205 Cleveland Blvd offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, with several reviews highlighting excellent customer service. Staff members like Isaac and Nathan are praised for their assistance in solving problems and ensuring customers find the right devices. Knowledgeable employees such as Maryjane provide great in-store experiences, even when customers face issues like being locked out of their phones. The store's team works to turn around difficult situations, offering personalized attention and competitive deals. Overall, Metro provides reliable service with a focus on customer satisfaction.
He was extremely helpful and explained everything pretty well
August 2025
Spoke to Isaac today he was so nice and helpful. I had called customer service and visited another store, and none of them did anything to help… 1 call to Isaac and I have all the info to solve my problem! Well done Isaac!! 10/10 recommend !
August 2025
Locked myself out of my iPhone so went in the store to see if I could just upgrade to a newer version even though I wasn't able to i did get the pleasure of receiving assistance from the very knowledgeable maryjane excellent customer service and in store experience because of her 👏
