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February 2024 by Judy Schies
Great, fast service! I will be back next year!
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March 2023 by Savannah Schrick
This was the easiest and most helpful tax service to roam the earth. Liberty Tax is the best!! You can’t go wrong working with them.
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November 2022 by Jeremy Pedro
did not send our taxes in.
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May 2022 by Kim M.
Very disappointed. I've been going to Liberty Tax for a few years now, never had a problem. According to one of their employees, if you've used them before, they use last years taxes as a guide to compare & find any changes that might have occurred. Nothing changed, in terms of my taxes, and I gave them all the tax forms they needed. When they finished my taxes, I was a little surprised that the IRS wasn't demanding as much as they did last year, but I wasn't going to argue with it and I hired "professionals" to handle my taxes for a reason. I paid the amount asked for and thought all was good. Fast forward a week ago when I get a letter from the IRS stating I owe $2k for not inputting the dependents line correctly (again, nothing has changed in terms of my taxes)! I hate surprises, so you can imagine how disappointing this is- not only having to pay extra for something I thought was already handled, but now I have to find a new tax provider.
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April 2021 by jennie stanley
We gave them all of our paper work and 2 weeks later our taxes still not sent in and very disorganized. No communication.
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April 2021 by Mark M.
Was quoted $300- $400 for my simple taxes . Came to pick up and now it's $475 . They've been working on for weeks and mentioned nothing of it. Disorganized and professional and now overcharged
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February 2021 by Felisha Black
Kendra was very helpful and amazing. She helped me solve problems that I have been trying to figure out for a year now. Very pleased with her. Was planning on going to turbo tax next year but will be coming back here. Thank you so much!!!
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February 2021 by Marie Wayne
Kendra and Jennifer were very helpful and took time to answer all my questions... Definitely will be going back next year...
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March 2019 by L. de Leon
We've been getting our taxes done at this location for years. While I cannot vouch for any of the other tax preparers working there, Raquel is the absolute best. She is very professional, knowledgeable, and always gets us the most on our return. Even with more complicated filings like Injured Spouse, she was able to make the process easy and stress free for us. She is an absolute delight to work with, and I would definitely recommend her to my friends and family.
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March 2019 by Brandon Thor
Horrible place to get your taxes done...expensive and the staff doesn't know squat about doing taxes. They will straight up lie to your face or over the phone. I'll never use them again.
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March 2017 by Deborah McCarthy
I had my taxes done by someone else, then found out we qualify for "injured spouse" form 8379. I called to ask if they do the forms, and the lady who answered the phone said yes. When I asked how much it costs to prepare and file one, she said "I don't know" . . . and said nothing else. No questions, no ball pak, no recommendation to make an appointment. It sounded like I was wasting her time. Moving on!
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February 2017 by Kiana M.
This review is coming from a past employer of Liberty Tax. I would not trust them with anything. They are sneaky and very dishonest. From an employee standpoint, if a company is willing to falsely advertise for an open position just to get people to work for them, they have already lost all trust. And when it comes around to actual pay, make up a lower number that was never discussed and feel that's acceptable after asking 2-3 times for a straight answer, yet what shows on paper is not the answer I had revieced. I would not recommend any of the Liberty Taxes that Mike owns here or around the valley. Extremely shady and extremely unprofessional.
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February 2017 by Alicia Duran
My husband went in today. We were told we didn't need an appointment and to just walk in to have our taxes done. He walked in and I took them 20 minutes before they even acknowledged him. He was asked to fill out a form and he told them he would come back later and as he was walking out the agent told him not to bother coming back. How very and unprofessional of them.
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March 2014 by Jackie Young
Good cheap place to get your taxes done. Quick & easy.