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January 2024 by Cassandra Wilson
Absolutely no competent customer service
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September 2023 by Sheri
Always knowledgeable and friendly
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August 2023 by Curtis Crosgrove
Excellent customer service! I highly recommend this cell phone store to anyone in need. I fell for the online only, discount providers that only let you chat with an AI bot. I was totally frustrated and stuck between two providers with no service. Cindy was knowledgeable, professional and had me in service with Boost super fast. One of the best customer service experiences I have had in quite some time. You guys are GREAT!! Well done!!
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June 2023 by Cheryl Childers
Alex and Emily went above and beyond for me. I appreciate them very much! Best Store in America.
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March 2023 by Leticia Valenzuela
Esmeralda has been amazing and she should be the next Employee of the year
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December 2022 by Frank Mendiola
Esme was extremely helpful in switching providers and helping me clean up open apps. She did an absolutely amazing job.
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December 2022 by Katherine Thompson
Alex did great with fixing my phone so I can continue to enjoy playing games!
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September 2022 by Donna Potter
Alex has been so helpful! He helped me with finding out why my phone had poor service and with some resets! He is an up standing young man who goes above and beyond. Very kind to us old folks who don't know how to use our phones. Thanks Alex
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August 2022 by Albert Boehnlein
Alex was very helpful and respectful. Very understanding and patient. Great person! Thank you!
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August 2022 by NXS Chillzz_ ttvttxhxard
Esmeralda velasco is such a wonderful person! She helped me with an out of state situation after store hours and fixed my situation! She did an amazing job and needs a raise/promotion!! Thank you so much for your help Esmeralda!!
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April 2022 by jody robinson
Esmeralda was out standing..She was so patient and very helpful..She attended to my needs thoroughlyI was very impressed that she cared about the customer at every turn..I am glad you have her as your employee.My experience was a A+..Would come back with any needs in the future..Thank YouJody Robinson
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March 2021 by Chrysta Fraizer
The gentalman at the Ontario store that helped us or DIDNT help us was awful. We went in to upgraded our phones and to get on the 5g network. He talked us into going to another provider.
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September 2020 by Antonio Llamas
My most recent visit was two days ago. As a recovering addict, I know and relate to going to work under the influence. I felt like sharing with the young lady but it's not my place. The constant scratching of the nose with no tissue hands instead. I recommend drug screening and help. Bad for business.
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June 2020 by Todd Garoutte
Great place and super prices
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April 2020 by Adrianna Hummer
This place is horrible and they have terrible customer service! My husband needed a new phone and the lady in "customer service" made it so complicated and lied about the process because she hadn't been trained. Wouldn't you ask for help instead of making things up? The next day my husband went back in and was lied to again about needing a new phone case even though his old one would have fit perfectly. He quickly realized his old case would work and immediately turned around to take it back. They said no returns. What scammers!! Don't go here.
