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January 2024 by Brian and Julianne Gardner
I've ALWAYS been treated well and courteously! Maria likes to call ya by name & get to know her customers.
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December 2023 by Dana Anderson
Came in with a very simple task that took about 30 seconds, but the lady was incredibly rude and impatient with me for no reason. I was incredibly kind and nice the whole time, hoping maybe I could help lighten her day but she just wasn’t having it. There are many people looking for work these days, maybe hiring someone who knows how to treat people would be a good idea.
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December 2023 by Darla Eames
Amazing service and a caring spirit ❤️❤️I just want to give a shout out to the girls at the UPS store on Main Street in Burley! When my father goes to the UPS store, the girls see him through the window and go out and help him with his packages! He is 82 years old and walks with a cane, so he is not able to carry his packages. So they take a moment of their time to help out my father! Thank you, thank you thank you from the bottom of a daughter’s heart ❤️
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December 2023 by Kay Martens
The people working at the UPS store are not helpful and have no customer service qualities. They are always playing on their phones when we walk in. A friend and I were carrying a box together, and no customers were in the store. The staff in the UPS store were on their phones, and I was trying to open the door. The staff could see I was trying to open the door, but they just got off their phones and watched me struggle to open the door.
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November 2023 by Kara C
Every time I go in there the woman that work there are rude and condescending. Can't stand going here for that reason.
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October 2023 by Robert Griffin
I’m was greeted with smiles. They were prompt, courteous and had everything done in the blink of an eye.
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October 2023 by Heather
Lady was very rude and acted annoyed she had to work:( Will never go back there!
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September 2023 by Curly Tigga
I love these guys! We buy stuff all the time from Amazon and other mail order companies so we use UPS a ton for return shipping and for label printing. Never had a problem with them.
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September 2023 by Travis Ashamed
Disappointed with Hours posted on line. Says they are open on Sunday but they are not. Updated hours of operation would be great.
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September 2023 by Cory Fletcher
This store is closed on Sunday, and it shows open till 2 on here. It needs updated.
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June 2023 by Irene Soto
The young lady in there was so nice! Made it fast and easy for my return!
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May 2023 by Patti C.
The next time someone asks if you are a certified FEDEX pick up point, just say no and send them to Walgreens instead of holding onto an overnight FEDEX envelope for a week before taking it there yourselves. You have no idea how much trouble you have caused by hoarding legal documents for a week. I can't even trust you to make copies now.
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February 2023 by Traci Gourley
My mom went to return an Amazon package and the lady that works there is awful! She has no business working in customer service. My mom is disabled with a Walker, and she watched my mother struggle to get in the store, no help offered, also didn’t even acknowledge her or say hello. Not one word. My mom then asked if they had Wi-Fi cause she couldn’t get her code to pull up for the return, and the lady rudely told her no. Then asked her why she didn’t screen shot it. Very unprofessional and should be fired. She also has no where to park because it is not handicapped accessible. Very awful experience. She ended up leaving in tears, and didn’t get to return her package. Something needs to be done about this rude woman. I’m furious she was treated this way!!!
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February 2023 by Elisa Rodriguez
The best part about going into the UPS Store is Maria & same day shipping!! Every time I go I get the best service.
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February 2023 by Bob Pace
I have been using the UPS stores services since 2006 ,Robyn ,Maria ,And Jordyn Do an excellent professional ,job very happy with all there services ,they are the reason mine succeeds,Many thanks
