-
November 2023 by Miss me
They hauled a car that was in an accident to their tow yard. There were items inside the car that the isp office had wrote were in the tow sheet and When we arrived to retrieve items from said car the next morning; since the insurnace company hadn't filed an insurance claim yet and crawfords wouldnt let us grab the items that day, so we had to wait until the next morning. The items were no longer in the car the next morning when we arrived back at the tow yard to retrieve Said items. After a solid week of emails between isp and and the towing company Crawfords towing responded that someone jumped their fence took the said items and they are not responsible. Crawfords also told us that no one had gotten into the back seat of the car because of blood. But there was no blood anywhere but the drivers door. However their outside yard has razor wire along the top of the fencing. Kinda odd how things just vanish from their yard.
-
October 2023 by Miss Me M.
Rant about crawford towing. They hauled a car the september 13th, 2023 that was in an accident. There were items inside the car that were wrote on the tow sheet. When we arrived to the car the next morning; since the insurnace company hadn't filed an insurance claim yet, so we had to wait until the next morning. The items were no longer in the car. A solid week of trying to get answers from Crawford's with no response, we heard back and were told that someone had probably jumped the fence andd they are not responsible. However their outside yard has razor wire along the top of the fencing. Kinda odd how things just vanish from their yard.
-
September 2023 by Carman Carter
Crawford a tow truck driver was very nice and knowledgeable. Sad to say we had to use them after being hit by a drunk driver. But great that they were quick to respond and very professional!
-
July 2023 by Sharity Parish
Atuo body repair-Very dissatisfied. Would not recommend to anyone. Wouldn't even get it in to work on it for a month. Original quote was $3,000 by the time it was done was almost $10,000. I believe that this company screws insurance and customers. We was also told it would be done in 5 days and it took a month. Parts that they said they needed and waiting on were still the original part on the vehicle when we got it back. Hood that was supposed to be new was just tweeked then repainted and still doesn't shut right. List could go on. We were just sick about what we discovered and quit looking. Staff was not professional and would talk about other employees and customers.
-
July 2023 by kaleb parish
Terrible! Never seen a place milk it worse. After selecting them from choices insurance gave us and finally approving their quote they informed us it would be a month before the could even look at it. After finally working on truck they called repeatedly with "new problems" that were in the original qoute. Told us it would be finished next week numerous times and might need more money because insurance wouldnt cover it and had to be reminded it was already approved. I called to complain and was told everyone was out for the holidays wich happened to be the following week. When i finally picked up truck the hood lines dont match up and it doesnt close tightly. NEVER AGAIN!
-
October 2022 by DaNae Barnard
They did great work! Would have loved a little bit more updates on what was going on with my vehicle or a time frame of when it would be done while it was there, but my car looks great after having it fixed there.
-
October 2022 by N E R D
They helped me when I was in a bind. Im extremely thankful esp to the women at the front who helped me with my car (Pontiac grand prix). I highly recommend these guys.
-
August 2022 by Jeff C.
We suffered a deer strike to our Toyota 4Runner in the middle of the night on our way cross country. I worked with Jeff and he was extremely informative and candid on the prospect of what the outcome of the damage would be regarding a total loss. Jeff spent a great deal of time explaining the damage in detail and ultimately working with the private adjuster to get a fair estimate of the damage, which did end up being a TL. While not the result I wanted, the honest and thorough process was very appreciative given we had to find a rental to continue our journey. I highly recommend this shop. Ask for Jeff!
-
August 2022 by Tom Shorter
They were very quick to tow my truck when I was broke down on the side of the road!Great service!Service: Car towing
-
March 2022 by Josh Bethke
They do a very good job and are happy to help you
-
November 2021 by Norm Trautman
I broke down on a long trip. Loren and his mechanics were a great help. The got my truck fixed and had me back on the road with minimal down time. They did a great job and I would suggest to anyone to use them. Keep up the great work guys.
-
September 2021 by Sharon Schafer
They did a great job repairing our Suburban after an accident. It looks super. Everyone we dealt with was super friendly and helpful.
-
September 2021 by Kinzie Malberg
They kept me up to date on what was going on with my car and even cleaned the interior! Amazing work!
-
August 2021 by TERRAN
Traveling from SLC to Twin Falls on a delivery, I needed a fuel filter replaced in my '02 7.3 diesel excursion. If you know these trucks it is a very simple swap -- about 15 min and a 40.00 part. I had no tools with me and wanted to use the time to browse Google and to call around SLC to try to find a specialist that could see my son who had broken his hand prior to this trip. After stopping near the freeway at another shop that wanted 165.00, I called Crawford's and had a GREAT experience. They did the filter for 70.00 as quoted over the phone. I used the time to get an appointment for my son back home and was on my way. The people at Crawford's are there to take care of people well and are competent. The other shop I went to even after talking with them that the part was only 40.00 and at most 15 min to swap agreed that it was simple to do but still insisted it would be 165.00. Crawford's initial quote was 95.00 less/ right on point.Thanks Crawford's for your honesty and customer care. Impressive experience.
-
July 2021 by Jodi Salisbury
Our car broke down and was towed here, where we learned the car was not salvageable. They treated us very kindly when giving us the bad news, gave us a bunch of resources to get back on our way, helped us find a good deal for the car, and even let us camp out in their shop for a bit while we arranged rides. Very kind, professional, and respectful.
