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January 2024 by Stacey G.
We had an exceptional experience at the US Bank branch within the Parkcenter Albertsons on Saturday, January 6, 2024--thanks to Oran Lindsay and his immeasurable patience. We had a tricky credit card dispute and Oran spent a lot of time with us and on the phone to resolve our issue. Thanks, Oran. You are a star!
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August 2022 by Heath Gamboa
Branch Manager Calvin Rowland is fantastic! Anytime I have a banking need, he is the first person I call, as I know I will be taken care of. Calvin truly cares about his clients, is a great banker, and is someone I will continue to refer business to.
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July 2022 by Tom H.
I went to the US Bank branch on 16th and State to exchange some coins for cash. After standing in line for 10 minutes, I gave up. There were only two teller, and no people at the desks. One teller was helping someone that clearly should have been speaking to the branch manager. The other teller was trying to help a person who did not what to do and could not speak a word of English. I decided to go to the 10th Street branch. When I went inside there were 4 people waiting in lien and only one teller. I just left. It is pretty clear that US Bank only want to do business on line since they do not staff for people who just want to walk in and talk " live" to a real person. Tom H.
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April 2021 by David P.
If you enjoy being called a "******** by a twenty year old with a chip on their shoulder, this is the branch for you! Usually U.S. Bank staff are great, but this branch seems to view customers as the enemy. The Saturday hours would be great...if it weren't for the open hostility.
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March 2021 by rhartner
Dear US Bank, Thank you for processing the PPP loan for Blue Cow Frozen Yogurt in just 6 days. After an endless drama at KeyBank who couldn't even tell us after 6 weeks what the status is we decided to switch our loan application to your bank. Please note: Come to Blue Cow in the next 4 weeks, show your US BANK Badge and get 30% off. Thank you again! This is valid for any US BANK employee and their families of the greater Boise area / ADA county
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June 2020 by Haytham Shaer
I went into this location today to cash my stimulus check. A teller named Amanda was very rude and condescending to me on two different occasions. She interjected while I was working with another teller and treated me like I was inferior. Let's hope she was just having a bad day...
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October 2018 by Jacob Myers
I frequently stop by this branch while I'm at Albertson's grabbing all the little things I need. Everyone at this branch knows my name and always are always quick to welcome me with a smile and a hello even when I'm just swinging through for groceries. I love that they are open on Saturday & Sunday to better serve my needs.
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October 2018 by Diane Ray
Great customer service and convenientsconvenients being open sat and sun
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February 2018 by Robin Huckins
Had the days confused, I thought it was Friday and it actually was Saturday. However it makes no sence to have posted store hours when yo cant see it until your at the door. It makes a handicap person get out of there vehicle and discover its closed when they should not have needed to leave their vehicle..
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August 2016 by kelton Jenkins
Great customer service.