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March 2024 by Brandy H.
I'm actually quite disappointed and shocked by this place. I wish I had listened to the reviews and did not start developing my film here at all. I thought I was trying to 'support local', as I am a local. I got notice via text only that my film was complete but unfortunately due to a freak incident one of my two films has been 'shredded' to pieces by their machine. Since I casually got this in a text message, I obviously called right away to ask what this was about. The first guy said this 'rarely happens' and it was their old machine but they would give me a refund for the film. There was no apology or acknowledgement that this could be upsetting until I pointed it out. This film was from a trip which sucked, but if someone had even more rare film to develop the lack of care or concern was beyond me. I called back to understand the refund and ask a little more how the machine had 'shredded' my film. A girl answered this time and started to tell me that it is 'very common' if I have worked with film I would know it happens. 1. Your first guy said it was rare a machine malfunction..so is it common or is it rare? 2. Trying to be condescending to your customers to make them feel like they should know better vs. taking any ownership or apology is an interesting approach. Any place I've gone for film before this, for years, have never had an issue. It's one thing if film doesn't develop, it's another if your machine just randomly shreds people's films to pieces. All in all steeeer clear. All of their staff are very apathetic, almost robotic and seem to not know how to work with people nor helpful. Pretty concerning when working with people's memories! This place would not last in any other city. Needless to say I will nottt be going back and making sure people steer clear. Ready to go back to my original thedarkroomphotolab - if anyone wants to mail their film elsewhere for great quality and no issues! Should've never left going there to go to this place!
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October 2023 by Reghan Burgess
There customer service here is INCREDIBLE. A big part of my boyfriend and mine’s relationship has always been traveling, on our first couple of trips we had taken disposable cameras and never got them developed. On our anniversary we decided a good way to celebrate was to get our first couple of trips photos developed and look at them. Unfortunately we had planned that very last minute and they’re machines were turned off already :/ we explained to them our situation and they were so happy to turn on the machines for us. They made our day so special. Amazing people.
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October 2023 by Gage Coprivnicar
I am just getting into analog photography and I have received so much help from Daniel here! Prices are also cheaper then many online stores and everyone has been helpful and friendly!
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September 2023 by Tiffanie Garcia
My son got chosen to be in an art fair and he ordered 30 5x7 cards with his photos on them to sell at the fair. He ordered them on Wednesday and six days later called them to check on his order. He told them he needed them by friday and they told him they should be ready in one or two days. The next day he called again and they said they should be ready the next day. After not hearing from timeless photo on the day they were supposed to be finished he called them again and they told him their card printer was broken so they would give a refund. Thanks for telling him your printer is broken the day before he said he needed them. Now he has to call all the other print shops (that don't specialize in photos) the morning he needs the cards to see if they can get his cards done in time. Now we understand equipment breaks and that is not theinlr fault. The issue is, we were not told when we first called. Had we been told we would have time to get them printed elsewhere.
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September 2023 by Malissa Nielson
I got professional headshots completed by Timeless Photo. They were quick, made the process seamless and the photos turned out great. Highly recommend!
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July 2023 by Monica Berg
I spent $550+ to get some old film rolls developed. Some were blank. I was due a refund but the manager wasn't in so I had to wait a week. When she finally came in to issue the refund it didn't sound right. I called to ask about it. Even after talking to her on the phone the math didn't add up & I think I was shorted. I paid .32 cents a foot. 5 rolls of film at 50 feet = 250 feet of film not developed. Plus tax = $84 & change. I was only refunded $79. I initially thought it was .38 cents/foot. Either way, I still feel jipped. I know how to do math. I had to leave the paperwork there to get the refund once management was back in. She just argued with me on the phone that she was the one who did it. Ok, fine... but I know how to do math & it still doesn't add up regardless. The quality of the pictures only came out so/so. Some weren't even visible.
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June 2023 by Franks Reviews
The best place in the Treasure Valley. Staff is always so helpful. Being a novice film photographer, Timeless Photo has made developing film a hassle free job. The prices are competitive. Compared to Wal-Mart or Walgreens, their turnaround time receiving pictures is extremely quick. At times a few days and I receive pictures in my Dropbox. I highly recommend suing their services. With options for digital downloads to physical photos. Great place ?? Thank you for helping me save priceless memories.
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May 2023 by Peasley C
This is a great company offering quick, friendly, competent and extensive photographic services. Thank you for serving the local community and doing it so well.
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April 2023 by Alex Schwark
Timeless Photo does a great job for me. Just imagine how much business these people get being the only place in Boise. I drive all the way from Emmett, I’ve seen the cubbies full of all the different people’s names alphabetically who come here just for getting film developed. It’s a lot and you better appreciate what these people are doing because they probably don’t make enough money either. If you don’t like it you can go buy the chemicals and do it yourself! I didn’t even realize all of the different things this company has to offer. This world doesn’t owe us anything and I am truly grateful for the timeless photos I’ll be having for the rest of my life. Plus, everyone who works there is very nice and amazing! I’ve been there like 10 times and I still forget how to fill out the sheet and every time they calmly remind me. They have made no mistakes with my photos and if they ever did I would forget about it. I’ve read the other comments, they work hard to make things right with their customers. These are real people working here. Show them some love.
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April 2023 by erik karjala
I came here to do a fingerprint background check thing on the machine they have in the lobby. Even though I didn't really conduct any business there they were the most friendly and relaxed people I have seen at work. They all seemed to really enjoy what they did and it was a comfortable experience.
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March 2023 by Nathan Wigger
I'm pretty sure these guys are the last ones in town that still develop film in house. Everyone is super nice there, if something goes wrong, I'm certain they'd help you get everything fixed up nice.
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March 2023 by Jenny Gutierrez
The pictures, restores, copies etc. are all perfect but that's not the reason for this review. It's because of Talisha at the front desk. She is beautiful and always so helpful, kind and professional. So happy I found this place.
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March 2023 by Rowan Sherman
Jason who works at the business is super helpful and knowledgeable. After wasting time and money getting an Australian passport photo at Walgreen. I was finally able to get what I need here. If you’re looking to get a passport photo especially if it’s an international one this is where you want to go.
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February 2023 by Josh Gunn
What a treat. My friend told me that she had a great experience here, and I was able to experience that firsthand today. I recently inherited a case full of my grandfather’s old camera equipment and had little to no idea where to start in terms of shooting with the cameras and even how to maneuver around these amazing pieces of technology. Jason and Chris went above and beyond. Not only did they walk me through all this gear, they also made for a seamless experience in getting some photos developed from my most recent roll. I can’t thank y’all enough, and I’m excited to be back !
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January 2023 by Nikki Henderson
Timeless Photo is my go to for services that no other place in the Treasure Valley offers period, much less at this range and quality. I'm a regular film shooter and they always get prints done quickly and come out looking just like I hoped. I recently had my collage art portfolio scanned before leaving the country and they did a perfect job right on time, and said nice things about my work
