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January 2024 by Helen Phelan
Adore this store! Only place I buy my running shoes. They let you have a month to really try them out to see if you like - such great customer service! And a birthday discount! They also give back to the community by supporting local schools. Highly recommend
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October 2023 by RICHARD CARTNER
Always great to go there, very friendly and professional.
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July 2023 by Nikki Henderson
The shoes, the places I run, the type of runner I am... those all change... but the place where I get my shoes doesn't. I've lived across the country and the world, but one of the first orders of business upon returning to Boise is my Cinderella shoe ritual at Shu's. Every time I visit (and for as long as I can remember), they have amazing service with friendly and knowledgeable staff, and great try-and-buy policies both before and after you purchase to make sure you end up with the right fit. In a time when local shops disappear or get staffed by people who seem to dramatically over- or undersell the product at hand, the Shu's crew knows what they're talking about (and have for a long time) and have the tools and knowledge to help you, with no awkward pressure—it's just pure love of the sport. They're always turning me on to something new; often times I go in thinking I'll just get the next model of whatever I already have, and they surprise me with a brand I hadn't tried or sometimes even heard of. They're also a cornerstone of the local running community, supporting runners, races, and events of all kinds, which is just as critical. Considering that your running shoes carry you for hundreds of miles, thousands of steps (some of them grueling, others life-affirming)... I wouldn't put my feet in the hands of anyone other than Shu's. Thanks for a decade of great runs and amazing service.
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July 2023 by James H
Stopped by after going to the gym next door. The staff were very helpful and gave good recommendations for trails nearby. Next time I need a pair of running shoes I will come here.
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June 2023 by Joshua Fusselman
Perfectly amiable, no-pressure staff. I was greeted immediately on entry and then they measured my feet and had me walk across this high-tech scale that measured where my foot put down pressure, what my arch was like, what angle my feet were pointing, etc. Then several pairs of compatible shoes were brought out for me to try on and walk around in, including outside. I liked being able to have on mismatched shoes so I could easily compare them with each other. I found a shoe that felt perfect--I am so excited to go running in it! Thank you!
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June 2023 by Daniel F.
Great service, knowledgeable staff. Found exactly what I needed. Recommended highly.
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March 2023 by Terra Alio
Helpful and courteous. Educated me on the different levels of trail runners. I settled on a pair of Ultras lonepeak and a hybrid trail/road Hoka and some great running socks!
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February 2023 by Brieanna Frei-Watson
A 5-star review is just not enough for this place, I give them 10-stars at least! I travel over 6 hours one way to go to this store to purchase my running shoes. I always feel like a kid in a candy store when shopping at Shu's!You will receive fantastic customer service, knowledgable staff, and the exact shoes that fit your needs when shopping here. Thank you Shu's for being an amazing company and sharing your passion in your work! Not to mention they participate in community evens as well as world-wide giving. I found out today they have a donation bin for old shoes to go to others in need in third world countries. I love the heart of this business!
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January 2023 by Milessa I.
Excellent service! Had a great experience. Kyle was very knowledgeable, helpful, and super patient.
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October 2022 by krista m
I had a great experience here! I had never been fitted for a pair of running shoes before and the woman who helped me was great. She taught me a lot about how to find the right shoe and fit for my needs. I ended up leaving with a great pair and am ready to hit the pavement.
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September 2022 by Sarah P.
The best thing about a specialty shoe store is their service and Shu's did not disappoint! I went in for a new pair of walking shoes to replace my old pair and was provided with excellent one on one service and advice. I especially like the 30 day guarantee even if the shoes have been worn outside. When you have bad feet, in can take a few trials before you know if the shoes are good and when they cost a lot, it's nice to know I can return them if they're not good enough!-
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August 2022 by Adam Turner
I got my feet measured and the gentleman that helped me did a great job. He was more concerned with getting me a shoe with a good fit than making a sale. I will be back in the future.
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July 2022 by Jaiyeola Ojabodu
My Whole life has being so meaningful, ever since God brought a live saving human Mrs Kate Harvey to me. I have tried many times, and I fail countless times. The great news is that I never give up. Until I meant Mrs Kate Harvey God now brought a great smiles to my life. Minimum Investment of $1000 Target Profit of $13,200 just in a week. she’s
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May 2022 by Andrea C
Friendly, informative and very helpful.I went to get insoles fitted since I've been having Plantar Fasciitis issues and the doctor recommended insoles to help my issue. David, one of the employees there, greeted us and right away started asking questions most places don't bother to ask, measured my feet and brought a good selection for me to try. While trying the insoles he gave me tips, explained things about the tendons on your feet, he was informative, very helpful and friendly. I very much enjoyed my experience shopping here and I hope they continue their great work! (:
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February 2022 by Jenny Abraham
I had a great experience at Shu's. I went in to get fitted for runners and trail runners. I was greeted immediately and provided very helpful, friendly, and attentive service from Mike. He determined a good starting point for the type of shoe that would be best for me and then brought several pairs for me to try and compare until I found the ones that felt right. I never felt rushed and I walked out happy, with two great pairs of shoes.
