8AM - 6:30PM
6568 S Federal Way, Boise“Matt and his team are so good to work with. Very professional and efficient. They are interested in the success of your business and provide great services to help you grow.”
“The store manager is excellent! Very friendly and accommodating. The staff was also equally as pleasant to deal with. I HIGHLY RECOMMEND this UPS store. Not all UPS stores are the same as I have sadly found out. But you will be glad to use this store for any UPS services. I am DEFINITELY coming back should I be in need of any of the services UPS has to offer!”
8AM - 6PM
10673 W Lake Hazel Rd, Boise“I went into postal connection today. Needed a form printed out, and a notary service done, the two ladies in there were very helpful.. My notary form was not the correct writing so they drew up a whole new one and fixed everything and helped me through the computer to get the document out of my email as I was having trouble on my phone. They were super nice. Super polite, and couldn't have done it without them.”
8AM - 8PM
8059 W Preece Dr, Boise“I recently decided to upgrade the packaging labels for my company and hesitantly went to the Staples store located at 8059 W. Preece Drive
Boise, ID 83704. I am rather old school and thought the only way I could get quality service and printing would be from a locally owned print shop. My wife being cost conscious insisted we try Staples.
Man! Am I surprised at the results!
First off I wish to give Kait who helped us in the printing area when we visited the absolute highest rating possible. She is way way way beyond a 5 star rating! The way she listened to what I hoped the final outcome for my labels would be was extremely impressive. I felt so comfortable after talking with her for just a couple of minutes that I gave her complete freedom to design my labels for me. In a very short time she sent me 4 different layouts and all 4 were so good it took me longer to choose the one that I ultimately chose than it took for her to design all 4.
I picked up my order today and am beyond happy with the results!
Thank you Kait!”
“These young men are so helpful, kind and professional. We travel a distance to come to this store!! I hope they making a fabulous wage. Thank you for hiring only the BEST!!!”
“I have always found the people who work here to be very friendly and helpful. I’ve had to use their services several times in the past few months and they always help me find the best, most affordable options for my various shipping needs.”
“This Vista location, is a wonderful UPS Store, especially their employee Kiley. She is always so friendly and really practices great customer service! I know if Kiley is helping me, she will be very efficient in finding the correct information and processing my mail and packages properly. If I'm unsure about what I need, for example, in getting one of their nice boxes for gifts, shipping, or storage, she's quick to say "no problem" and patiently go over the different sizes and types of boxes they have. This UPS Store and the customers are very lucky to have a great employee like Kiley.”
“Saia is a reliable and dependable company that delivers our tile on time. Our normal rout driver is polite, respectful, and efficient. Our staff uses SAIA more than any other LTL company because of their dependability, efficiency and energy.”
2:30 - 5PM 8:30AM - 1:30PM
2208 E Summersweet Dr, Boise“Would have been 5 stars but no Saturday service and package treated as priority needed not to be and put in p.o locker. I'm a Over the road truck driver and it may be another two weeks before I can get back to check. If a 18 wheeler parks on the street in front of the building that's me trying to get my package.”
9AM - 5:30PM
582 E Boise Ave, Boise“Fantastic Service...good price and extremely helpful...everything and all the options I was looking for and needed to ship fragile, heavy and precious belongings a good distance. Thank you, and know you did a perfect job! I would recommend you with completely all gold stars!!!!”
“The crew here is incredible. We had a very “obnoxious” print order for a golf tournament… signage, table tents, multiple different orders, stuff we forgot to add in the first order, etc etc. they were very helpful, went above and beyond, and nailed the order. Dint miss a single thing and everything looked excellent. Thanks so much from Freedom Youth Foundation! We will be back again next year.”
“Nate was so so so so helpful. I was sending something to print all the way from Denver as a surprise for my Mom. He walked me through the process over the phone, got me the right paper that wasn't an option online and answered all my questions. Can't say enough good things about this store and its crew.”
1:30 - 5PM 9AM - 12:30PM
2625 Apollo St, Boise“They close at lunch but the drop box is always available. This little post office is a gem! Not busy and under used Yes! Score! Easy to find at the end of Apollo st intersects with Vista st. By the airport its behind the motels there.”
8AM - 6:30PM
1775 W State St, Boise“These associates were very helpful. The associate that helped me was very diligent in getting his measurements correct, and getting the correct size packaging I needed. Truly appreciated that I was not rushed along.”
8AM - 6PM
7154 W State St, Boise“I like the fact that we have a UPS Store so close. Everyone that works there is always so patient and kind and open to conversations and a
friendly smile.
conversations”
“Always helpful. The gal named Jordyn is always very helpful. I feel like I'm in this location at least once a week. And that Jordyn gal is always busy helping lots of people. She always has a smile on her face when I see her.”
“Customer service was very good. The wait was almost non existent. The price was cheaper than what I expected it was going to be. My questions where answerd with kindness. I was worried coming here because of all the negative reviews, but it was a very pleasant experience!”
9AM - 6PM
3527 S Federal Way STE 103, Boise“I am giving this location 5 stars not because of excellent customer service or above and beyond care for customers. I have been to this location once and like alot of you who left one star reviews because you probably had a QR code to return an item from an online shipper like myself, begrudgingly found out this is not a FEDEX Corporate store and could not send your return back from this location without a printed label. Don't judge a business by your lack of reading the return instructions entirely... I admit that's exactly what I did, and received courteous professional communication from the gentleman working that day.”
“So one of these guys was in a smol semi, it hit our car, we are ok,we are sending the guy who drove that car to jail, but i hope estes does well with its goal. 5 STARS!”
“African American lady with curly hair working tonight was really nice, helpful and welcoming. Definitely the right person to have working the front desk. Will be shipping FedEx for all our business needs from now on.”
“Adam completely changed my view of USPS, while showing me a ton of cool features online I can use from home he was super engaging, funny and very helpful. Big thanks for your help today Adam!”
2 - 5PM 9AM - 1PM
4650 W State St, Boise“This is a one-person post office; one of just a few in the Treasure Valley. Service was quick and friendly. I enjoyed coming here much more than going to the bigger post offices. We stopped in around noon, and I was the only customer.”
“Kayla and Mike helped us print 300 color sheets for a family memorial. They were so helpful, caring, and efficient. The leaflets turned out wonderfully and the job was completed quickly.”
8:30AM - 5:30PM
1350 S Five Mile Rd, Boise“There was a mixup on an important package that was supposed to be delivered on a Saturday. After submitting an online form and stopping into the main office, they had it fixed and the package in my hands within a half hour. Thought I was out of luck since it was a weekend, but they were on it. Shout out to the delivery guy and the package manager. Much appreciated!”
“Started working with Postal Annex in August 2023. They have been great to work with very dependable and knowledgeable. Always available to help with all our mailing needs.”
“Sheryl at the Overland USPS station is my HERO!! I arrived in person 10 minutes before closing to try and pick up an important package before leaving the next day on my trip. All of the staff members took time to search for this package (that was not yet processed or supposed to go out for delivery until the next day) after hours. After the news they were unable to find it at this time, I returned home. An hour later, I see Sheryl pull up to my house in a mail truck with my package. She stayed even longer at work to find it for me because she knew how important it was that I get it before heading on my trip AND took the time out of her day to hand deliver it to me. We need more Sheryl’s in this world!!! Thank you USPS Overland and Sheryl!”
8:30AM - 5PM
3485 N Cole Rd, Boise“I’ve had many encounters with many post offices all over the United States. Most of the time no one ever answers and many employees I’ve spoken with are short and rude and that’s if you get through to someone. I called this branch today because I had a package on a Sunday say that at 11 pm at night it was returned to sender due to an insufficient address. I thought that was odd on a Sunday and so late. I called today hoping to just pick up before it was sent back and Tony answered. He was incredibly friendly, didn’t rush me off the phone and genuinely cared about my issue. He took my information and told me he’d look for the package and call me back. I’m just glad to know there are still people like Tony working for the post office.”
“Exceptional customer service! They even printed my color resumes & cover letters for FREE! Unheard of! Thank you Federal Way UPS Store! You made my day. I’ll be a long time customer.”