-
January 2024 by Heather Beason
Thank goodness there are other pharmacies to choose from. This was an absolute nightmare trying to get my medication. I was told I needed to come back it wasn't filled. Treated horrible by the staff. They have had the order for a week now. They made me wait considering I drove out of my way to pick it up. So frustrating. I will be transferring my business elsewhere.
-
January 2024 by Kenny
Always friendly people working there.
-
January 2024 by Ed Strader
This is by far the worst pharmacy that I have ever dealt with. They don’t even return phone calls. Once again they have returned my phone. If this is indicative of how their other stores operate it is no surprise that they are in bankruptcy!
-
January 2024 by Karen Nagle
24 hours my (*) hashtag click bait
-
December 2023 by Jeanie Mooney
I've always liked this Rite Aid. It is in a very convenient location and is the only retail store in the area open 24 hours. Francis, the cashier I had today, was very friendly, welcoming, and professional.
-
November 2023 by Lorna Bickerdyke
I have used Rite Aid Pharmancy for over 30 years. I have absolute trust in the pharmacists, and have never had issues with them.The other store employees have always treated me as if I was a friend, no matter which store I was in.I love browsing through the store, it offers so much and I always find something I needed - wither I was looking for it or not :)
-
October 2023 by Sharon Doyle
Wow! This is the first time I have ever said Wow about a drug store. I have never seen such an open and airy floor plan in a drug store before. The aisles were so wide. Everything was meticulously clean and organized. It actually felt calming and welcoming in there. I spoke to the Manager and she was very proud of their remodel, as she should be. Great job!
-
September 2023 by Mark Barnard (Mark Barnard Boise)
RiteAid Pharmacy App texted me that my Rx was filled before my Doctor had time to tell me it was called in. Wow! Great service!!! When I arrived, the cashier/Pharm.Tech. greeted me while finishing with the current customer. There were several pharmacists filling orders behind the counter. I was in and out under 5 minutes even though it was quarter past 5 PM. 1515 State St., you're now my favorite Pharmacy Store.
-
September 2023 by Britt Angelique
The pharmacy is not helpful. After going back and forth with my doctor and insurance, it came down to the pharmacy being lazy And not doing their job. I've tried to work with this pharmacy over and over and I'm finally done. Their customer service is very poor.
-
June 2023 by Nicole Church
Service is good and plenty items in stock. It is clean.
-
May 2023 by James Karas
This place constantly offers the worst service that I ever have received. I received a text 3 days ago that my Px was ready. When I got here they tell me it’s not ready. If you have the choice of another pharmacy do yourself a favor and go there. On another note I arrived here at 1:45 to a line through out the store waiting for the pharmacy to reopen. Why are they closed between 1:30-2:00 when they have 2 pharmacists & 5 support staff behind the counter!? Why can’t the staff take their break in 2 shifts instead of shutting down the entire pharmacy!? Only the government could run this place worst. Really have had it with this place!!
-
May 2023 by Kevin Drews
Terrible pharmacy experience as usual. They don’t fill a prescription until you show up in person, stand in line then ask if your prescription is ready. Then and only then they will start to fill it and you’ll need to return in an hour or two to pick up. This happens every time. Don’t bother calling ahead as they don't answer the phone.
-
May 2023 by Diego M.
They charged an elderly woman 10cents per bag. (The bags are not reusable). I was shopping and didn't realize the commotion until I saw customers yelling at the cashiers about how they were okay with allowing an elderly person with a walker to walk out carrying her groceries because she didn't want to spend the 10 cents. This store is an embarrassment, the entire company should be sued. In California, it's a law for the merchants to charge 10 cents but the bag is durable and reusable, the ones here are flimsy and cheap. This is not California. This is Idaho that does not have a law and here they are mistreating our elderly people.
-
May 2023 by Julie L.
I never thought I could hate a pharmacy, but I hate this one. Have been coming here for over five years, and I am DONE. I swear to God, it's run by The Three Stooges. If you have any options at all, do NOT come here. From never having the prescription ready when it says they will, to billing the wrong insurance company, I cannot understand the level of incompetence.
-
April 2023 by Atrain Abomb
Understaffed and inefficient. You'll get calls telling you your prescriptions ready then you get there and it's not. Then they tell you it'll be four or five minutes and after 30 minutes when you ask they ask for 10 more minutes. It shouldn't take an hour to get a prescription that was supposedly ready because they called me letting me know it was ready. It's been going on for too long I'm done with this Pharmacy forever
