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June 2024 by Laura Grant
This is for the pharmacy in the Rite Aid at 1515 State St., Boise, ID. Dhara, at the pharmacy counter has horrible customer service. No greeting, just simply asked for my date of birth. Why so smug when telling a customer they’ll have to come back tomorrow? Why do customers need to hear all the reasons it is not her fault that their prescription isn’t ready, or how many prescriptions they fill in a day, or if someone wants to use the Rx discount card they will have to come back tomorrow? Maybe she’s not working tomorrow. She clearly didn’t want to work today.
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June 2024 by Cody Canoy
I dropped off my prescription 2 days before I came to pick it up and the lady at the counter first told me that I didn't have any prescription at there pharmacy. After I told her I dropped them off 2 days ago and that I needed to make sure they didn't lose the prescription she told me that they did have the prescription and that it was going to be at least 2 hours before it could be filled because they have over 700 prescriptions to fill. I dropped this off to days prior. Terrible customer service. If you tried to call the pharmacy to see if your prescription is ready they say that they are unable to answer your call and then take you back to the main menu.
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June 2024 by Izzy Ojukwu
Horrible service and rude. Would give 0 stars if I could. they said my prescription wasnt there despite It actually being there and being sent by my doctor would not go back here again
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June 2024 by Jayme Bowman
Thank you for the reminder of why I quit coming here! The prescription was sent over for well over 5 hours ago, but yet we still have to wait over an hour to get it filled when we come in to get it. Do you guys not check your computers? Or just choose to ignore it Happens every time. I won’t be coming back. Wondering how long this location will remain open with the rest of them closing. Customer service went out the window with Covid. Thanks Rite Aid!
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May 2024 by RescueK9s
The closest drug store I could find near downtown, on W State St in a standalone plaza. Their lot provides a fair amount of parking.
Large, spacious, and clean with self-serve checkout stations and a drive-thru pharmacy. I think they also offer some Western Union banking services.
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May 2024 by Forrest Deckard
Worst service and they just stare at you like you are completely dumb and they think that they are the most knowledgeable and important people on the earth do not use the pharmacy here. Justin the bald one is the worst one.completely rude and unprofessional.
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May 2024 by Kenneth Widick
I have been battling this pharmacy for the past year! They can't get a prescription right, I have gotten the wrong dose 3 times. I get told my prescription is ready and I drive over there and the drive through is closed, so I hobble into the store and wait in line to be told it is not ready. Totally disregarding the statement that I had been told that it was! Worst pharmacy ever!
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April 2024 by Tim Barth
incredible hassle with pharmacy.
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March 2024 by Sarah Jane
Everyone is really nice and welcoming here ..fast service
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February 2024 by Jessica Dora
It would be great if 5415 front end employees got there severance pay. It's sad this company left them without a job. At least pay them as loyal people to your company
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February 2024 by MISS. Faith Miller
Thank you Larita! Thank you gentleman who told me no back packs in your store you told me the truth. Thank y'all for being there for me.
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January 2024 by Heather Beason
Thank goodness there are other pharmacies to choose from. This was an absolute nightmare trying to get my medication. I was told I needed to come back it wasn't filled. Treated horrible by the staff. They have had the order for a week now. They made me wait considering I drove out of my way to pick it up. So frustrating. I will be transferring my business elsewhere.
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January 2024 by Kenny
Always friendly people working there.
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January 2024 by Ed Strader
This is by far the worst pharmacy that I have ever dealt with. They don’t even return phone calls. Once again they have returned my phone. If this is indicative of how their other stores operate it is no surprise that they are in bankruptcy!
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January 2024 by Karen Nagle
24 hours my (*) hashtag click bait
